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Customer Ratings & Reviews

Customer reviews

Rating 3.5 out of 5 stars with 247 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 3.6 out of 5 stars

  • Camera

    Rating 3.0 out of 5 stars

  • Battery Life

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

66%would recommend to a friend

Customers are saying

Customers are positive about the simplicity, affordability, long battery life, light weight, and reliability of the 225 4G phone. They appreciate that it is a basic phone that is easy to use and does not cost a lot of money. Customers are negative about the compatibility issues, especially with AT&T, as well as the poor call quality and instances where the phone does not work properly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 247 reviews
  • Rated 1 out of 5 stars

    Doesn’t work, not as described

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doesn’t work. We live out of town with demanding jobs and we were told it was out of the 14 day period to return. No refund allowed. We will be shopping elsewhere after years and thousands of dollars.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad quelity

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Purchased it on Dec 17, 2022, it's broken on Feb. 1st under normal use, only last for one and half month, the quality is extremely bad, don't wast you money!

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Hi there, thank you for leaving feedback. We regret to hear you are having trouble. This is not representative of the quality of product experience we want to provide our customers. If you would like technical support, our team is more than happy to help you: www.nokia.com/phones/support. NokiaMobileprofile1

  • Pros mentioned:
    Long battery life

    Rated 5 out of 5 stars

    Basic feature phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic feature phone. Works well. Long battery that lasts 3 days. I bought it to keep my second number active and it does that job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nokia

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very nice phone but I had to return it because it does not have a lot of language

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Easy Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little phone for my 87 year old mother. Had to upgrade to a 4g after a 3g and didn't want to spend alot as she doesn't use it unless an emergency in her car. Great price for this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, works for Indian SIM card as well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother. Pretty much unusable. The phone gets hot when you use it and the battery life is poor

    No, I would not recommend this to a friend
  • Pros mentioned:
    Affordability

    Rated 5 out of 5 stars

    A blast from the past

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remember the 2000s when every phone had physical buttons? If you missed that feeling of pressing down buttons to type, or just want an affordable and reliable phone for phone calls this is the one for you!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came much later than best buy said it would. it was the wrong color. they lied in the description, saying it had 128 gb, but only had 4. they said it was touchscreen, but it is not. customer support was completely unaccomodating. goood luck to anyone buying this

    No, I would not recommend this to a friend
  • Cons mentioned:
    Call quality, Compatibility

    Rated 1 out of 5 stars

    DOES NOT work with AT&T

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DOES NOT work with AT&T. Terrible customer service with Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Hi, we are sorry to hear about your experience and thank you for taking the time out to write us a review. We take such feedback very seriously. Unfortunately, we cannot comment on Best Buy's customer service experience. About AT&T, HMD mobiles does not have a say in their business practices, however if you're looking for a feature phone, the Nokia 6300 4G is compatible with AT&T. See more details on our store: https://www.nokia.com/phones/en_us/nokia-6300-4g?sku=16LIOB11A03 NokiaMobileprofile1

  • Rated 5 out of 5 stars

    Nokia Blue Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normal phone for just talking. Always liked Nokia products.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nokia225

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont like this phone. Problems with address phone numbers....drops numbers....keeps zip codes. Caller ID is hard to see.....more reasons I don't like it but i want a semi smart phone....I'll go back to a flip phone. My fault.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Perfect talk/text only option! W/internet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing i dislike is the fact there is no option for Wifi, there was on my flip phone which I believe was released years before.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fack advertisement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It don't work with any networks, only work with t mobile.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I've been a Nokia customer for over 22 years

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Nokia customer for over 22 years. Even-tough its not as robust and competitive as its first models, I still love it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Phone displayed, no sim with a new sim card.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunate, it was defective out of the box, Had to return.

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Hi there, we regret to hear about your experience. Please reach out to us with more details at [email protected] so our product team can investigate the issue. Thank you. NokiaMobileprofile1

  • Rated 1 out of 5 stars

    Don’t buy!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box arrived! When I tried to return it, they asked for a restocking fee!!! Terrible! After that, I realized that mobile phones will never be bought from the internet.

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Hi there, sorry you're having trouble with your new device. We understand it can be frustrating. Our support team will be able to assist you better if you could share your concerns directly with us here: www.nokia.com/phones/support. NokiaMobileprofile1

  • Rated 1 out of 5 stars

    Item came wrong

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item came with out no phone only charger and battery was inside the box

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cell phone for seniors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good choice for senior citizens who wants limited features. Easy to use for them

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks for sharing your thoughts with us. NokiaMobileprofile1

  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst phone ever won’t even turn on and keeps shutting down!

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thank you for sharing your thoughts here at Best Buy. We regret to hear about your experience and disheartened to learn you're not satisfied with your new phone. We'll appreciate if you could take few minutes to share your experience directly with us here: https://www.nokia.com/phones/en_us/support. Customer feedback like yours helps us improve our products and serve you better. NokiaMobileprofile1

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