Customer Ratings & Reviews

First the bad: Coming from an IPhone 4, my old phone was a lot smaller, so getting use to the size was a major difference. additionally, the Nokia 1020 does not sit flat on its back (like every other phone) because of the GIGANTIC camera on the back (but I'm willing to sacrifice that feature for the amazing picture quality). This is not the phone you keep in your back pocket. Even though I purchased the BestBuy protection software, I am in constant worry of breaking the lens on my camera or damaging the face in any way. This phone is not for those users who enjoy the super-simplisitc approach of the IOS software (even though the IOS 7 update is pretty stinkin cool). Something that I miss about the IPhone is the drop down menu from the top of the screen, it allowed easy access to everything that you missed while your phone was unattended. Now the good: I LOVE LOVE LOVE this camera. It is by far the best thing about this phone, obviously. IPhone rear camera = 5MP, Nokia 1020 rear camera 41MP. Clearly, the Nokia has the better camera. I can fully zoom in the camera, focus, and after the picture is taken it zooms even more! And I can clearly see my friends football jersey numbers from the middle of the stands half way up. I love the "group" contact feature. I can choose to add as many groups as I want to, and in each group I can add people. For example, I have several jobs, and its sometimes a hassle to think about who i work with at each job, so each job got a group. And each contact has a link to their Twitter, Facebook, (or any other social media), along with any other pertinent information. Plus with the social media updates, I get their status updates right to my phone (kinda cool/stalkerish). The homepage is completely customizable to fit you with the different size options for the tiles, along with the settings options. Call quality is awesome. This phone is amazing, and I brag about it to my friends all the time when they ask about it. I would recommend purchasing a screen protector for this phone (I purchased an ArmorSuit MilitaryShield, and it has "healing properties") Last thing, I have only dropped my phone once (I have butterfingers), and the large reason I haven't dropped it more is the handy hand strap that came with my phone.

Like & have had Nokia phone for years. It's like a small computer with email, Facebook connections. Camera & photo storage is great.

I bought this item to replace my point and shoot camera. I saw 41 mp and had to have it as it was more than double than my point and shoot camera. I purchased it with an add a line option and then suspended the line as I will not be using it as a phone. I used it once as a phone and the call quality was great but I am keeping my iphone as my cell phone. Before these issues started I had noticed the shutter was very noisy. I purchased my device on april 2nd and by april 27th it was no longer working. I went out to the local craft fairs and took some pictures. At the end of the day I went to take pictures of Items I had purchased but when I clicked on the camera app it crashed back to the home screen. I turned it off and tried again when I woke up the next morning (aprox 10 hours later) I tried again and it still wasn't working. So I connected to wifi and backed up the few pictures I had taken to sky drive and then did a master reset. After the master reset the pro camera just loaded a black screen and nothing else. The smart camera tells me something went wrong the camera failed to launch. I did a master reset a few times I guess being anxious just hopping this device that I invested in would start working. I looked online for other people with the same complaint. I found many people saying it stopped working after 25 days (exactly when my issues started). I turned the device off and put it in my purse to deal with later. When I got home from work and pulled the phone out of my purse the flash was on. I turned the phone on and back off hoping it would turn off and it stayed on and would not go off till the phone died. I then headed to Nokia's site and started the long process of submitting a device for repair. While I was at it I used their desktop program to reload the operating system on the device, hoping the whole time it would fix it. 1 hr later the problem continued and the flash was still on. I printed the return label from nokia and sent it off the next day. I am waiting for my replacement device and I have my fingers crossed this doesn't happen again. Glad I kept my camera after all until this is over. PS being an iphone user for years I found the device to have a slow response time.

The Nokia 1020 has an outstanding camera and the windows operating system is easy to use. I was looking for a phone that had a great camera and I found it. It will easily take the place of all but the best stand alone cameras. Much better than the iPhone 5 in picture quality. The only issue I have found is that there are not as many apps for Windows as there are for iPhone or Android.

Got this phone to replace Iphone5 and never looked back. This thing is awesome, the camera is amazing, and windows is wonderful

This phone is fantastic. I wish there were some more apps available for the windows phone, but overall I love it

Easy to use and the apps are getting better. I love the camera

I am most impressed with the HD quality of pictures and video that this camera is capable of, which are the main reason that draws me to purchase this phone, and I am not disappointed.

Great buy,the best camera around with a reliable phone!!!

I'm a mobile developer. So I've got all the latest and greatest phones from the top end iPhone 5 (running an iOS7 beta) to HTC Ones. But I wanted to "think different" for my personal phone and got me a Lumia. THE CAMERA I always used to reach for my iPhone 5 when I wanted a quick casual shot. But now, I reach for the 1020. The 41 megapixel camera is nothing short of astounding. Only a high end Canon DSLR has so far managed to crank out images that rival the shooter on the Lumia. The ability to shoot, and then re-crop within the photo has changed the way I look at smartphone photography. Yes, the circular camera assembly in the back looks a bit weird at first...and the phone rests at an angle when laid on its back...but I've grown attached to it. And boy does it crank out beautiful images. I also love the feel of the mechanical lens shutter when you boot the camera up. Nokia's Smart Camera app has a great interface for adjusting white balance, shutter speed, and aperture giving me crazy levels of control on the fly. It's even faster to use than my NEX-5 and the quality rivals that of thousand dollar DSLR and mirrorless setups that I've had. Yes...it's $300 on contract (more if you buy it straight)...but the camera alone for its quality and compactness is worth it. THE OS I like Windows Phones. Sure, there aren't a lot of apps in the marketplace. But the OS is one of the most tightly focused and efficient UIs I've come across. The phone does a lot natively...from music identification to local searches. I even pick up my phone to manage my email over using Mail on my MacBook Pro. Oh...and the ability to download maps and use the GPS without data service is a boon for any traveller. I've used Lumias to navigate China, the Middle East, the UK, and France without having to pay extra for expensive data plans. The 1020 is also the first phone to come with the Amber update...so there are a few new soft features, like letting the phone tell you what time it is even with the screen "off". One gripe: voice commands aren't as good as Siri (which isn't perfect) and I do love Google Now's near psychic levels of prescience. BUILD QUALITY The Lumia 1020 meets or exceeds the (great) build quality of any of the devices in my gadget bag. The polycarbonate body is built like a tank. Where my iPhone is always covered by an invisible shield, I've never bothered with my Lumias. The body shrugs off everyday damage that have rendered previous iPhones scratched and ugly messes. I accidentally dropped my phone on concrete from chest height (a similar drop shattered an iPhone 4) and all I got was a tiny nick on the black camera assembly - perhaps the least tough part of the phone. Buttons are snappy, and have a satisfying click and solidity to them. They don't feel like they'll eventually malfunction, much the way the home button on my iPhone 4s did. There's also an attachable lanyard which surprised me by how often I wound up using it. Yes, it's not the prettiest and lightest phone...but it's one of the toughest, most well made devices I've had. And the camera...oh the camera. It is simply an insanely great shooter. If you can live without Angry Birds and Instagram and would like something different than the flood of Galaxy S4s and iPhones, it's a great phone to consider and a phenomenal camera to have around.

If you haven't experienced a windows phone, you need to! Simply amazing phone with great features. Couldn't be more satisfied with the phone and service!!!

Sometimes you have to turn off to charge fully so no calls or texts while you wait for full battery life

The most fantastic feature about this phone is clearly the 41-MP main camera. Photos can be personalized, adjusted before and after taken with various effects. The phone itself is a Nokia phone, and a Windows phone. Not many apps to expect but the basics are covered. One major weakness is battery life, wouldn't last a day with a heavy user. Thus, if you're looking for something long lasting and diverse, go for Android. Otherwise, this may just be what you need.

I had the Iphone and my wife has the Galaxy S4. I wanted something new. I'm so happy I switched to Lumia 1020 with great camera picture and video quality blows all the other phones away. Nothing comes closer. Very steady interface, if you are using for business is even better.

"My family has the latest apple and samsung phones, but I've been counting down the days for this phone and it didn't disappoint. I don't take pictures much, but you'll want to take pictures every second because it's like capturing life, I can't describe it any other way. This phone will really change your life. Everyone in my family now wants to trade in their iphone or S4 for this phone now. You can literally take a picture of a city skyline and zoom into the building windows. I'm in LOVE."

How can you advertize this phone without mentioning the 41 MegaPixel Camera? That is why someone will want it. If not, buy the 925.