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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 30 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Commercial 1250 Treadmill for its quality feel, ease of use, and quiet operation. Users appreciate the responsive incline feature and the clear touchscreen display, making for an overall positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 30 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great addition to home gym

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This treadmill is solid, feels like the ones used at the gym. Easy to start and stop. Took two adults, to assemble, male and female, ages between 60-64, with patience and breaks. Setbacks occurs when instructions weren’t followed by male. This married couple celebrated 40 year anniversary and plan to grow old together in better health with this treadmill. This treadmill is easier on the knees than the ones used at the gym. Glad we upgraded to the commercial one when ordering.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Takes forever to load

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The treadmill hardware is good but it software is so slow takes forever to load got the ifit membership it crashes in the middle of the workout try to use manual workout it crashes telling me to unplug the machine is so annoying

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Abusador

      We are glad you find the hardware on your treadmill to be good, although we are sorry that you are experiencing crashes during your workouts. It is uncommon for this to happen which is why we would like to take a closer look into this for you.

      Please contact us at my.iFIT.com so we can speak with you and get things working as they should.

      Thanks! – NordicTrack – Powered by iFIT IconHealthandFitness

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Treadmill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. I put it together myself and I found it amazing that the tools came with it and the parts were all packaged well and easy to understand assembly. It says 2 people needed but I was able to do it myself.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    the one have before better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the one I have before bigger and stronger more quality

    I would recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Mavega68

      We’re glad that overall you like your Commercial 1250 Treadmill, although we are sorry that you like your previous machine more. We are always looking for ways to improve, feel free to contact us at my.iFIT.com if you would like to provide more insights for us.

      Thanks! - NordicTrack - Powered by iFIT IconHealthandFitness

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Treadmill

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put together. Well built and the size is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Incline

    Rated 5 out of 5 stars

    Quality product and motivating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far has been an excellent product for the entire family. Never had a treadmill that can auto adjust its incline per the training scenario before. Hiking can even be fun with the iFIT instructors as they traverse exotic places. Still learning the occasional quirk of the iFIT software.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Don’t sleep on this one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! This treadmill is absolutely worth the price. It’s amazing quality and feels very comfortable to run on. I run about 5 miles a day and haven’t had any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No fees for features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome machine! The only thing I do mot like is that you have to subscribe in order to use it as designed. Shouldn't have to pay for workouts or be able to use bluetooth features on Fitbit or music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NordicTrack 1250

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome treadmill!! The box is VERY heavy, I recommend paying for the install just for that reason. I didn't and had to move that box inside the house by placing sheets under it, my recommendation is just pay for the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Just as described. Great performance. It has been an amazing addition to my fitness journey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the treadmill The delivery team was amazing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Is this a treadmill or IFIT membership?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy MUST change how they sell this product, you arent just buying a treadmill, it comes with an IFIT membership, its hard to operate and start the machine without logging in to IFIT. Bestbuy would do best making the IFIT membership REALLY optional. I have spent hours trying to get my machine to work. after spending over 2k

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      YisroelH

      We are sorry that you find the iFIT experience to be frustrating on this unit. A paid iFIT Membership is not required in order to use this treadmill. It can be used in the manual mode without a paid subscription. Your feedback is appreciated and will be passed on to our teams.

      If you have questions regarding your treadmill, please don’t hesitate to contact us at my.iFIT.com.

      Thanks! – NordicTrack – Powered by iFIT IconHealthandFitness

  • Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the machine two weeks and having issues with the speed and incline. Calibrated multiple times and still having issues. Have to complete a questionnaire now to have the manufacturer assess.

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      JohnG

      We’re sorry to hear that you are experiencing problems with the speed and incline on your treadmill. It is uncommon to happen especially on a new machine. Please contact us directly at my.iFIT.com so we can work with you and get your machine working as it is designed to as soon as possible.

      Thanks! – NordicTrack – Powered by iFIT IconHealthandFitness

  • Pros mentioned:
    Ease of use, Incline, Quality

    Rated 5 out of 5 stars

    Great quality treadmill!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've loved our new treadmill. It is so solid and feels just like one at the gym. The touchscreen works great and I love how simple it is to use. The incline is awesome and I've loved how easy it is to get a walk in during the winter. The only con is that it was super heavy to get down into our basement (which is what makes it so solid). This is an incentivized review.

    I would recommend this to a friend
  • Pros mentioned:
    Incline, Noise level

    Rated 5 out of 5 stars

    Perfect for Daily Workouts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NordicTrack treadmill has been a fantastic addition to our home gym, especially because it’s so quiet! Our treadmill is set up in the basement right below our toddlers' bedrooms, and I was initially worried about the noise, but it’s been no issue at all. I usually work out at night after they’re in bed, and my husband can’t even hear it upstairs. At one point, I questioned whether the incline was working because it’s so silent, but rest assured, it works great—I definitely felt it during my workout! I love the adjustability of the screen. It's super convenient to switch between using the buttons or the touch screen to adjust the treadmill settings, and it makes it easier to stay in the workout flow. I’ve been really enjoying the iFit workouts. The treadmill automatically adjusts speed and incline based on the workout, which is a game-changer. There was a bit of a hiccup logging into iFit at first, but Customer Service was fast and helpful. The armrests are a little low for my comfort, but it keeps me in good posture. Setting it up definitely takes two people, but the instructions were clear and easy to follow. I was given this product for a reduced price in exchange for my honest and unbiased opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Touchscreen

    Rated 5 out of 5 stars

    Quality Home Gym Treadmill

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This treadmill is a game-changer for my home gym. It’s solid and feels just like the ones at the gym, but it’s still compact enough to fold up and save space, which is awesome if you don’t have a ton of room. The incline options are great, and the touchscreen is probably the best I’ve ever used—super easy to navigate and really responsive. Putting it together was pretty straightforward since the instructions were clear. The base is heavy, though, so getting it into place was a bit of a workout in itself. But honestly, that weight just makes it more stable once it’s set up, even when you’re going all out. Compared to the budget treadmill I had before, this one is on another level. It’s quieter, the handles are higher (which I love), and everything about it just feels smoother. Whether you’re just walking or upgrading your home gym setup, I’d totally recommend it. This is an incentivized review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Small Spaces and Busy Schedules!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a mom with a toddler, finding time and space to work out isn’t always easy, but this treadmill has been amazing! It’s compact enough to fit into a small room, and it folds up super easily, so it’s out of the way when I’m not using it. It doesn’t take up much space, which is a huge plus in our home. I love that I can sneak in a workout while my little one naps, and it’s been great for getting back into running. The iFit program is another thing I’m loving! The trainers keep me motivated, and the fact that the treadmill adjusts the speed and incline based on my fitness level takes all the guesswork out of it. The smart features are fantastic and make the workouts feel personalized, which has helped me build confidence and endurance. If you’re short on space but want a treadmill that offers smart, intuitive features, this one is definitely worth it. This is an incentivized review, and my opinions are my own.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    A Great Space-Saver for Fitness!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really pleased with my new treadmill! The setup was incredibly easy, and I appreciate how well it fits into my limited space. It stores away effortlessly, which is perfect for my home. I've found myself enjoying my daily walks more than ever! The iFit program is fantastic. The trainers are engaging, and I love the variety of workouts available. The smart features that adjust speed and incline based on my fitness level make every session enjoyable and tailored to my needs. I received a price reduction for my honest feedback, and I can confidently say this treadmill is a great investment for anyone looking to stay active at home!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Heavy and Quality+

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really heavy machine, so it was good to have two people during assembly. While it was very heavy, it feels very quality. When I run on it the whole machine doesn't wobble like my previous treadmill so that's been a really nice change! I like the feature of being able to adjust the incline or speed with either the touch screen or the actual buttons. I was given an incentive for my review.

    I would recommend this to a friend
  • Pros mentioned:
    Incline, Touchscreen

    Rated 5 out of 5 stars

    Nice treadmill!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The incline is quiet, and fast. The touch screen is easy to use, It makes adjusting the speed really easy. The on-screen trainer keeps things simple. Especially days when I don’t want to think about my workout I just choose the recommended workout on the home screen. I like that the safety key is magnetic and has pins so it doesn’t pull off by accident but does come off easy enough when it needs to. This is an incentivized review

    I would recommend this to a friend
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