Customer Ratings & Reviews
- Model:
- NTEX02121
- SKU:
- 6433905
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the Commercial S22i Studio Cycle's large, high-definition touchscreen, high-quality build, and ease of use as significant advantages. Many appreciate the incline and decline features, along with the integrated fan and adjustable resistance. However, some users find the seat less comfortable than ideal. The variety of workouts available through the iFIT membership is also frequently praised.
This summary was generated by AI based on customer reviews.
NordicTrack needs better quality control.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NordicTrack needs to make sure that they have good quality control. I am very disappointed with the S22i that I received today. After spending about 40 minutes to set up the bike, I noticed at least three defects that ruins the user experience. 1) The fan has high pitched noise and shuts itself off within a minute. 2) The left pedal makes a clicking noise. 3) The paint quality is pretty bad. There are missing paint on the frame and paint is peeling by the pedal hole. Based on these issues, we decided to return it.
No, I would not recommend this to a friendBrand response from Icon Fitness Product Expert
Posted .As2021
Thank you for your feedback. We are sorry for the experience you had with your S22i Studio Cycle when it arrived. The defects you mentioned are uncommon for a new out of the box unit. We appreciate this information so we can take a closer look into this.
Your satisfaction with our products is always important to us. If you have any further questions or need assistance in finding a new bike, please reach out to us directly at: [email protected]. We will be happy to help you in any way. Your personal case ID number is: 1-R101215.
Thanks! - NordicTrack
perfecto
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect service, arrived on time and provided good quality of service
I would recommend this to a friendGreat stationary bike!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent stationary bike with HD quality graphics. Quiet and comfortable. iFIT content is fantastic.
I would recommend this to a friendGreat bike!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience. Bike arrived on day it was supposed to with no damage. Bike is great, seat not so much.
I would recommend this to a friendSolid bike
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid product so happy I purchased. iFIT support is very professional and customer oriented.
I would recommend this to a friendgreat machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I like the Nordic Track bicycle very much and look forward to my workouts
I would recommend this to a friendVery nice S22i
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. Very smooth and auto incline is really help. Great iFIT program too.
I would recommend this to a friendBike review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it- if looking for a stationary bike with options this bike has them
I would recommend this to a friendKnees over toes guy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great exercise bike. Has so many options and you can run backwards for knee pain
I would recommend this to a friendGreat purchase for your home fitness goals
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.can't complain. this is a really good setup. The interactivity is great!!!
I would recommend this to a friendGreat Bike
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this buy and the IFit platform. Tremendous workouts that get the heart pumping.
I would recommend this to a friendPleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with bike so far. No on/off switch is biggest concern.
I would recommend this to a friendWill improve your resistance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has made me a better cyclist on the hills particularly
I would recommend this to a friendIncredible experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible biking experience. i love it more than i thought i would!
I would recommend this to a friendFun workout
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far. Not too bad to assemble. Got me off the couch!!!
I would recommend this to a friendNordicTrack bike purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the NordicTrack bike and am so happy with it and the service I got.
I would recommend this to a friendBuy it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Motivating. Great coaches. Solid workout.
I would recommend this to a friendAlready needs to be repaired
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used my bike for 13 workouts over the past month and it no longer adjusts the bike resistance. Not as secure as "studio" bikes at the gym. Everything was assembled correctly and tight according to manual. I do like that I can add my own pedals, however getting to the back of the pedal (I used Crankbros egg beaters) was a challenge because the plastic cover was in the way. Ball end allen wrench was required to tighten. These pedals can only be tightened from the back. Incline adjustments during a ride is very fun.
No, I would not recommend this to a friendBrand response from iFIT - MANUFACTURER
Posted .Lexicus
We are sorry that your bike is not working correctly and would like to help get it working again.
Your bike includes a 10-year frame, 2-year parts & 1-year labor warranty provided by NordicTrack. Our Warranty Department is here to help and can be reached by calling 800-677-3838 or visiting [email protected].
You may also reach our Customer Experience Team at [email protected]. Please reference Case ID #1-R102632 in your email’s subject line for the fastest response.
Thanks! - NordicTrack
Excellent product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and exceptional service by Best Buy
I would recommend this to a friendGreat bike
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it , use it everyday none stop ,great bike to use
I would recommend this to a friend