Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Your price for this item is $400.99
Clearance
The comparable value price is $999.99

Customer reviews

Rating 4.1 out of 5 stars with 38 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers have good things to say about the Commercial VU 19's ease of use and assembly, as well as its quality and value for the price. Many appreciate the bike's sturdy build and find it suitable for various fitness levels. However, some customers found the seat to be less than ideal in terms of comfort and adjustability. Overall, the positive feedback on ease of use and quality outweighs the negative comments regarding the seat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-38 of 38 reviews
  • Pros mentioned:
    Bike quality

    Rated 5 out of 5 stars

    Pops

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect choice for me in my 60’s and recovering from surgery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    James

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great exercise bike at a Good price easy to assemble

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    ok for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok for the price. easy to use so far it is ok for the price

    I would recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      lees

      We are glad that our Commercial VU 19 bike is easy to use and you feel it is okay for the price. We do consider a three-star rating to be unsatisfactory and will be happy to assist further if you have any questions regarding this unit. You can contact us directly at [email protected] or call us at (833) 680-4348.

      Thanks! - NordicTrack - Powered by iFIT IconHealthandFitness

  • Rated 5 out of 5 stars

    I am so happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect L am using it for half an hour every day I’m so happy for that time I am using this wonderful bick Thank you for Macys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great workout machine

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with a year of the ifit app where you can do a lot of engaging things to keep you motivated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stationery bike

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy . It has music and video that enhances the experience of riding a stationery bike

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bike

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great exercises bike love it will tell friends and family about this bike

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Turns off

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working fine however this bike turns off in the midle of my workout. I would not recommend.

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Ervina

      We are sorry to hear that you bike is turning off during the middle of your workout. We would like to look into this for you and get your bike working as it is designed to. Please feel free to email us at [email protected] or give us a call at (833) 680-4348 so we can address this.

      Thanks! - NordicTrack - Powered by iFIT IconHealthandFitness

  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Been using this everyday for about month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VU19 NordicTrack

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as advertised. Perfect bike for workouts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exercise bike

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent bike for a beginner I like the built in fan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bike

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Bike. Best Buy had the best prices and free delivery....

    I would recommend this to a friend
  • Cons mentioned:
    Seat comfort

    Rated 1 out of 5 stars

    Not good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return bike due to a part not fitting. Seat was also very uncomfortable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unhappy as the tension on this bike is extremely difficult for my wife. Having a tech come out to fix and it’s been over 2 weeks since initial request and no feedback on when I can expect to hear from or have a tech visit?? A terrible $1000 purchase to this point

    No, I would not recommend this to a friend
    • Brand response from Icon Fitness Product Expert
      Posted .

      Unhappy

      We are sorry that your wife feels the tension on this bike is extremely difficult and that you have been waiting to hear from a tech.

      To expedite your services, please reference this personalized case number when you email us at [email protected]. (Case #1-R100878) We are eager to assist you with this issue.

      Thanks -NordicTrack

  • Rated 1 out of 5 stars

    DO NOT BUY.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this bike for my father. He had it for less than a month. It came with a hole in the cover and not only that but it also had its BELT rip. DO NOT BUY. CHEAP PARTS. BAD MANUFACTURING. IT'S A HASSLE TO GET IT FIXED BECAUSE IT'S SO HEAVY.

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      RANDOMNAME

      We are very sorry for the experience your father has had with his unit. It is uncommon for a bike to arrive with a hole in the cover and to have the belt rip. We stand behind our products and the quality that is provided to our customers.

      We want to get this resolved as soon as possible so your father can continue using his machine. Please contact us by calling (833) 680-4348, emailing [email protected], or by sending us a direct message on Facebook so we can assist you.

      Thanks! - NordicTrack IconHealthandFitness

  • Pros mentioned:
    Bike quality

    Rated 3 out of 5 stars

    Disappointed in IFit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NordicTrack bike is good quality. Disappointed that the IFit gift card that came with the bike was for 1 year, but when I registered the card, it said it was no longer valid and only available for 1 month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stationed Bike

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the bike. It has the training sessions in actual. You won’t get bored looking at the real mountains.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke bike

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My bike came broke waiting on part can’t ride sad!

    No, I would not recommend this to a friend
    • Brand response from iFIT - MANUFACTURER
      Posted .

      Teresa

      We’re sorry to hear that your bike arrived with a broken part. We understand this can be frustrating when you are excited to use your new unit. Please contact us at (833) 680-4348 or email us at [email protected] so we can get your bike working as it is designed to.

      Thanks! - NordicTrack - Powered by iFIT IconHealthandFitness

Sponsored