Customers are satisfied with the RW500 Rower's easy assembly, foldable design, quiet operation, and affordable price. They appreciate the convenience of the iFit app and the effectiveness of the workouts it provides. However, some users have expressed concerns about the tablet's battery life and the resistance levels of the rower.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 148 reviews
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great Rower w/Multipurpose Tablet & iFit for 1year
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wonderful exercise equipment. The year of iFit that comes with this is perfect-- I was able to learn proper rowing form taking the introductory rowing classes on the iFit application. Easy to assemble. I use the tablet that came with the unit for both exercise and also just as a standard tablet where I read books, guitar tabs, etc. Good options for levels of resistance for a beginner. Best Buy pick up was also easy and efficient (picked up directly from a warehouse location). Would highly recommend!
I would recommend this to a friend
Rated 5 out of 5 stars
Good bike at a great price
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a really good bike for exercising. Great features and comfortable to use. For the peixe it cant be beat.
I would recommend this to a friend
Rated 5 out of 5 stars
Very Happy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've only had the rower for a month, but the setup instructions are very clear and everything works as it should. Syncing the tablet that came with it (not shown in the item photo) is simple. It also came with a free 1-year subscription to iFit-- Account activation was a little frustrating, but I was finally successful. All in all, I'm very happy with the rower.
I would recommend this to a friend
Rated 2 out of 5 stars
Recieved Faulty Rower - NordicTrack no help
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great rowing machine but it came faulty (something in the fan/wheel area is off-kilter) and NordicTrack service has been useless.
I used my machine for about 2 months before it started making awful scraping and clicking noises. By the 3rd month it was unbearable so I called NordicTrack. The sent me a basic video on how to take the rower apart to look at the fan and see if it was crooked but I can't get it open cause the video doesn't match up to my machine and I'm bordering on having to pry it open which I don't believe I should have to do as I may break the rower.
No, I would not recommend this to a friend
Brand response from iFIT - MANUFACTURER
Posted .
MissingRowing
We are sorry that your rower may need repairs. Your situation is important to us and we want to make it right for you.
Let’s get you to the proper department to help you with warranty repairs.
Please email us at [email protected] with Case ID#1-R102470 in your email subject line to get you the help you deserve.
Thanks! - NordicTrack
Rated 1 out of 5 stars
Get ready to be calling NordicTrack support
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I did my research before purchasing this row machine and felt good about purchasing NordicTrack but this thing has needed repairs twice now and I haven't even had it a year - nor have I used it that much. First I was having issues with it making squeaky noises while using it. Called support and they sent me two new wheel blades to put on. I now have to become an expert row machine repair woman! That didn't fix it but I decided to just deal. A few weeks after that, I plug it in to workout and the tension motor is non stop clicking - called support again and I'm told it's broke and needs to be replaced. They send a new one and now I have to call again and setup a tech to install it. And every time I have to call NordicTrack support, it's a long wait. Their online chat does not work. Wishing I hadn't spent money on this.
No, I would not recommend this to a friend
Brand response from iFIT - MANUFACTURER
Posted .
WendyK
We are sorry for the experience you have had with your rower so far. We understand how this can be frustrating and look forward to getting your unit working as it is designed to as soon as possible. If you need further assistance, feel free to send us a direct message on social media, visit us at my.iFIT.com, or call us again at (833) 680-4348.
Thanks! - NordicTrack - Powered by iFIT
Rated 4 out of 5 stars
Great machine for a moderate rower.
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect rower for exercise. It folds up and fits nicely in the corner of our house when not in use. The display extension for the tablet seems to be the only inconvenience when it comes to making it compact.
I suggest extending the warranty offered by NordicTrack. I say this because they offer no cost repairs, and only after a few months, I can see that the wear and tear due to use will need to be addressed within the next year.
I would recommend this to a friend
Pros mentioned:
Workout quality
Rated 4 out of 5 stars
Good Machine!
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall quality seems very good and the interactive aspect helped keep us engaged. Very happy with it overall.
I would recommend this to a friend
Brand response from iFIT - MANUFACTURER
Posted .
JoeB
We’re glad to know you have enjoyed this rower. If you ever have any questions, contact us at [email protected].
Thanks - NordicTrack
Pros mentioned:
Ease of use, Workout quality
Rated 5 out of 5 stars
Exercise in a fun way
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up. You'll get a great workout. The tablet is really helpful. All in all, worth the money.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Love this rower!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Let me start by saying I do not like exercise. I've struggled to find something I enjoy & will stick to until I found this rower. I LOVE this thing! It's so easy to use, folds up against the wall nicely, but the tablet and programs you can use with it were the real selling point for me & why I've not been bored yet. I can row literally anywhere in the world & it's amazing!
I would recommend this to a friend
Brand response from iFIT - MANUFACTURER
Posted .
Ldk1005
We are so excited about your fitness enthusiasm boost with this rower machine and are rooting for you in your consistent exercises. If you have any questions about this machine, email [email protected].
Thanks - NordicTrack
Pros mentioned:
Ease of use, Workout quality
Rated 5 out of 5 stars
Great
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great machine that is easy to use and gives you a great workout.
I would recommend this to a friend
Pros mentioned:
Ease of use, Workout quality
Rated 5 out of 5 stars
Good customer service as well
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice machine for the price good quality and easy to use
I would recommend this to a friend
Rated 4 out of 5 stars
RW500 Row......
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The NordicTrack rower is perfect for the location I put it in - loft area near the wall. It is a sturdy and well built machine and took about 20 minutes to put together (mostly by myself). Instructions are clear and easy to follow with part number and step outlined in the parts pack. Inside delivery was included and the BestBuy team was great.
I would recommend this to a friend
Rated 3 out of 5 stars
Ugh! Nice machine, but...
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great price from Best Buy with free delivery. The average mind can put this machine together. The iFit Compass is a great additional tool for workouts, also. The only problem is that the minimum resistant setting is still too high. It does have magnetic & manual options but even when they're both at minimum is still delivers a lot of resistance. There is NOT a notable difference with the 26 resistant settings. They may well have an option for medium, more & a lot! It's too bad! Otherwise it's a great machine. Returning it to test drive some other options.
I would recommend this to a friend
Brand response from iFIT - MANUFACTURER
Posted .
RequiemX
We’re glad you were happy with the price and delivery provided by BestBuy, and that assembly was simple.
The resistance seeming too high may be something we need to assist in troubleshooting. Before returning this rower, contact us to ensure that the unit is performing according to its design.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Seems like good value; I like the bluetooth connections for heart monitor and tablet. Gives me a good workout!
I would recommend this to a friend
Cons mentioned:
Seat quality
Rated 4 out of 5 stars
Excellent rower
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
super nice rower, seat could be a little more comfortable, but overall very happy with my purchase.
I would recommend this to a friend
Rated 4 out of 5 stars
Good workout machine.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Only 4 workouts done but so far very pleased. I wish i had a larger flat screen for the monitor but i didnt want to pay the extra for that. Otherwise happy with the machine. Wish that since the tablet bluetooths to the monitor for the stats that it would play music through the internal speakers by bluetooth but it doesn't or i havent figured it out yet.
I would recommend this to a friend
Brand response from iFIT - MANUFACTURER
Posted .
Gdeason
We’re glad you are enjoying this rower! Thanks for giving your feedback.
The console supports BLUETOOTH connections to tablets via the iFit—Smart Cardio Equipment app and to compatible heart rate monitors. Note: Other BLUETOOTH connections are not supported. To play music or audio books through the console sound system while you exercise, plug a 3.5 mm male to 3.5 mm male audio cable (not included) into the jack on the console and into a jack on your personal audio player; make sure that the audio cable is fully plugged in.
This reviewer received promo considerations or sweepstakes entry for writing a review.
DO NOT BUY THIS. It's hard, but definitely look for a workout machine that is NOT integrated with iFit. After signing up for iFit (as required by Norditrack to use this rower) via Google API integration, I quickly realized iFit does NOT support Google integration on their all-important app. This means that signing up for an iFit account via Google renders all iFit apps functionally useless, as you can't change your password (since the account was created through Google integration) thus rendering any credits or money you paid towards iFit lost.
If I'd checked ahead of time I would have seen that the iFit app, which is Norditrack's primary way of communicating to customers, has terrible reviews -- not that I can use it, anyway, of course.
If Norditrack cared about customer experience they would dump iFit as their integrator....or at a minimum demand basic competency. It's 2022 and secure mobile app integration is not a selling point but a requirement.
No, I would not recommend this to a friend
Brand response from iFIT - MANUFACTURER
Posted .
kcmorow
We are sorry about any misunderstanding with this rower and iFIT membership. The compatibility with Google integration is being fixed with an app update.
This rower can be used without iFIT membership if you desire to use it manually.
If you need assistance with this further, we are happy to help. Email us at [email protected].
Thanks - NordicTrack
Pros mentioned:
Workout quality
Rated 4 out of 5 stars
Would recommend
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome machine would recommend. I really like it.
I would recommend this to a friend
Pros mentioned:
Workout quality
Rated 5 out of 5 stars
Just love it.
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my first rower and so far I am happy with it. Quality seems to be good. The machine provides good work out and companion iFit app defiantly makes work out process much more enjoyable.
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Core, upper body work out for middle age spread
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect low impact exercise, quiet but strenuous.
Good for slimming down core and upper arm area. Don’t need all the fancy screens because just watch tv when using anyway.