Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 2.5 out of 5 stars with 2 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

50%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-2 of 2 reviews
  • Rated 4 out of 5 stars

    Returned

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned this purchase mainly because Best Buy in store associates told us we could mount it in a bathroom but on the instructions its very clear you can't. However, the fireplace does look and feel sturdy. Would have been beautiful.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    clicking of machine every 3 sec awful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awful!! constant clicking of machine every 3 sec to run flame effect--

    No, I would not recommend this to a friend
Sponsored