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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 29 reviews

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86%
would recommend
to a friend

Customers are saying

Customers are pleased with the heat output of the product, saying it keeps their bedrooms warm. They also appreciate its design, describing it as clean, sturdy, and realistic-looking. However, some customers wish it was made to heat a larger room.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-29 of 29 reviews
  • Rated 5 out of 5 stars

    Cute Heater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pictures make it appear bigger than it is but the small size is good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    PIECE OF JUNK, 2 sent out=both didnt Work=

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 2 sent out both defective=replacement. Replacement hard to return. Best Buy stated There Daily Deal from private merchant,cant return to store and having hard time to get returned. Even bought GEEK SQUAD PROTECTION and still nothing but trouble to get my return and credit. Worse experience with a product EVER!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order this online and it did come to me right away....but after putting in together the legs broke off....and now i'm taking it back to the store

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heating
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Really nice little electric fireplace

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on a Deal of the Day. It is smaller than I was used to for these units, but I went ahead and bought it anyway. Very nice, would buy again. Perhaps the best feature is the attention to detail on the logs, which adds considerably to the ambiance. The fan is relatively quiet, and the two heat settings work as expected. The casing is plastic rather than metal, but it is a very nice dull finish and has the look of an older pot-belie stove. Overall, great.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Brings warmth to the home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little heater. Although I knew the dimensions, it looks quite small in a room. I would not have bought this item at $200...far too much for what it is. It's cute though. At $100, I would recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Heating

    Rated 5 out of 5 stars

    We love this heater !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing heats well even on low. Haven't had to use high yet. The look of the embers and flames exceeded my expectations. Nice just to stare at lol. For $99 it is a bargain, not to mention the free shipping ! Uses two 40 watt appliance bulbs (included). Doesnt get warm on top or sides at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great heater with realistic flames

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put this in front of my bricked-up, non functioning fireplace, behind a screen. It looks really neat, and puts out a nice warmth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT FOR SMALL ROOMS...VERY REALISTIC FIRE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVE TO ADMIT I WASN'T SURE ABOUT THIS WHEN I SAW WARRANTY WAS ONLY FOR 30 DAYS. MOST ARE 1 YEAR OR BETTER. WITH THAT SAID; I PURCHASED FOR MY BEDROOM AND PLACED IT ON TOP OF A CABINET SO THAT I WOULD BE ABLE TO ENJOY THE FIREPLACE EFFECT. IT IS PERFECT FOR ME AND LOOKS GREAT TOO.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    What????

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pulled it out of the box, plugged it in, and it won't even turn on. Getting no power at all. Very disappointed!! Will return and get something else.

    No, I would not recommend this to a friend
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