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Customer Ratings & Reviews

Your price for this item is $29.99

Customer reviews

Rating 4.2 out of 5 stars with 3433 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers have good things to say about Norton 360's protection, ease of use, price, VPN, and peace of mind. They appreciate how it keeps their devices safe from viruses and malware, and they find it user-friendly and affordable. The VPN is also a popular feature, as it allows users to browse the internet securely. Additionally, customers feel a sense of peace of mind knowing that their devices are protected. However, there are some concerns about performance, bloatware, free trial, expensive pricing, and auto-renewal. Some users have reported that Norton 360 slows down their computers, and others find it to be unnecessary bloatware. The free trial is also a point of contention, as some customers feel it is misleading since it automatically renews into a paid subscription. Additionally, some users find the software to be expensive, and they dislike the auto-renewal feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 3,433 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value with new PC and virus protection is a must!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its just a virus protector. Does about as good as windows defender

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive Tablet performance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a tablet from Best Buy, and I must say, it has exceeded my expectations. The device's sleek design caught my eye, and its lightweight build makes it incredibly portable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for students

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price it is. It covers every fancy aspect of having a laptop. Touch , 360 , back lit and a 13th gen i5 which is handy for all day to day to works

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good antivirus protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to have an antivirus installed and Norton has consistently gotten the job done through the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't redeemed this yet but I got it for free with a drawing tablet and from my time using Norton in the past, it is a very good anti-virus program and is very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Norton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this with my gaming computer its not bad. It protects it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with the new laptop but I prefer Webroot. This takes up too much space on the PC.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    nice nortin

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its very good -- 250 deluxe with lifelock advisors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speed, capacity and graphics!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my needs, this is the perfect system. Huge memory, fast disk, great gfx! I do a ton of virtual machine work and little bit of gaming. So far, very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bought laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal… it is the best DELL laptop computer, 2 in 1 … versatility, used for research studies as well as used for work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bests store everywhere, I got no complaints or anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d recommend people get Norton, it can be a real lifesaver. I use Norton password vault and generator for all my logins!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy it came with 6 months free! I see the infomercials all the time. I plan to keep it after my train is up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Virus protection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lap top still got virus even with this. I think it’s useless .

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your feedback. We're sorry to hear you are facing these issues. We would like to look into this further. Could you please send us a message to our official social support channel on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport

      Alternatively if you prefer, you can connect with our team via chat & phone here www.norton.com/support. Thank you. norton_us

  • Rated 5 out of 5 stars

    Quick and fast Gaming laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and fast processing for data live feed for processing. Best value for money I simply loved it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently tried Norton LifeLock and was not impressed. The software slowed down my computer and caused frequent crashes. Additionally, the user interface was confusing and difficult to navigate. The customer support was unhelpful and took forever to respond to my inquiries. Overall, I found the product to be frustrating and not worth the investment.

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your feedback. We're sorry to hear you are facing these issues. We would like to look into this further. Could you please send us a message to our official social support channel on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport

      Alternatively if you prefer, you can connect with our team via chat & phone here www.norton.com/support. Thank you. Symantec

  • Rated 5 out of 5 stars

    Amazing deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they offer this for 6 months, and on three devices too!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Freebie

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I don’t know if this software is useful or not. I think you device will be fine with or without it. Come included with laptop purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Antivirus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good antivirus for my 3 devices at home. I loved how it can be easily its usage and menu.

    I would recommend this to a friend