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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 5402 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers admire the overall performance and protection offered by '360 (3 Device) with LifeLock Identity Advisor'. Users appreciate its ease of use, intuitive user interface, and the quick installation process, along with the security provided by the VPN. However, some customers have expressed concerns about the frequency of notifications and the potential impact on battery life. A few users also feel that the software has unnecessary programs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 5,402 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exceptional Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally have never had no problem with this product. I only saw problems on my computer after my subscription expired so I know it works exceptionally well.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi ZanW,
      Thank you for sharing your experience! We’re thrilled to hear Norton 360 has worked exceptionally well for you and that you noticed the difference once your subscription expired—that’s a great testament to its protection. Keeping your devices safe and running smoothly is exactly what we aim for. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Product predation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta product! Does what is advertised! Protects your product!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Ursamajorplays,
      Thank you for your feedback! We’re thrilled to hear that Norton 360 is delivering on its promise and giving you the protection you need. Keeping your devices and personal information secure is our top priority, and it’s great to know the product is meeting your expectations. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible product, makes this purchase even more worth it

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your feedback! We’re thrilled to hear Norton 360 made your purchase even more worthwhile.
      If you ever have questions or need assistance with features, you can visit https://norton.com/support anytime.
      Enjoy your protection! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very good, would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good I liked that’s it free so I’m a little biased but it is very useful to keep you safe while browsing.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for the honest review! We’re glad you’re finding it useful—and hey, free is always a bonus! If you keep using it, we’d love to hear more about your experience. Your feedback helps us make it even better! norton_us

  • Pros mentioned:
    Vpn performance

    Rated 5 out of 5 stars

    Handy security add-on for free

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got Norton 360 free with my new PC. It's a 6-month thing, and honestly, not bad for a freebie. Covers 3 devices, which is more than enough for me. The real-time protection seems solid, haven’t had any security issues. The VPN is a cool feature, feels safer browsing online, especially on public Wi-Fi. There’s 25 GB cloud backup too, which is great for my work files. The password manager is helpful, though it took a bit to set up. It comes with this LifeLock Identity Advisor thing. Haven’t used it much, but seems like it could be useful for keeping an eye on your personal info online. They say it monitors the dark web and stuff, but I haven’t got any alerts yet. The auto-renewal is something to watch out for. Gotta remember to cancel it before the 6 months are up if you don't wanna pay. Overall, it’s a decent package, especially for free. Gives peace of mind and that’s always good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best prices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price I bought this monitor for gaming and it performs really well. The refresh rate is smooth, there’s no screen tearing, and the picture quality is sharp. Setup was easy and it works perfectly with my PC using DisplayPort. The built-in speakers are basic, but overall it’s a great deal. I would definitely recommend it.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your feedback! We’re happy to hear you found great value in your purchase.
      If you ever need help with your Norton subscription or have questions, you can visit https://norton.com/support anytime.
      Enjoy your protection and thanks for choosing Norton! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my son he loves it . I bought it 3 years ago and it still works like brand new .. I’m so glad that I selected this device .

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your experience! We're so glad to hear your son is loving the laptop and that it's still performing like new after three years. Pairing it with Norton 360 and LifeLock adds an extra layer of protection and peace of mind—great choice all around! norton_us

  • Rated 5 out of 5 stars

    Virus Free is the Way to Be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need in a virus protection software. Easy to install. Virus free so far!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi TheCarGuy,
      Thanks for the great review! We’re glad to hear Norton 360 with LifeLock Identity Advisor has everything you need and that installation was a breeze. Staying virus-free is definitely the way to be—and we’re happy the software is helping you do just that. Thanks again for sharing your experience! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Laptop for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop does what i need it to do for my medical coding classes. Sometimes it slows down but otherwise I'm satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Good Security!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good security! Works for what I need it for and keeps my laptop running smoothly!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 5 out of 5 stars

    I love it it's really great to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great! It lets me change my location so that I can watch shows and movies on streaming sites that I can't watch in America. It also blocks ads/pop-ups when I go to websites that have them and it blocks shady websites. It does various other things that protect you when you're online.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      That’s fantastic to hear! We’re glad you’re enjoying the VPN features, ad-blocking, and extra protection Norton 360 provides—it really makes browsing and streaming safer and more flexible.
      If you ever need help with settings or want to explore more features, visit https://norton.com/support for quick assistance.
      Enjoy your secure and seamless online experience! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth every penny for security!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this with my laptop! It’s great! You can never go wrong with Norton.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Angelina,
      Thanks for the enthusiastic review! It’s great to hear Norton 360 came bundled with your laptop and is already proving to be a valuable addition. You’re absolutely right—Norton is a trusted name in online protection, and we’re glad it’s giving you the security and confidence you need. Appreciate you sharing your experience! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton is well known and actually a great performer against many other competitors, really solid

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for the great feedback! We're glad to hear Norton continues to stand out as a reliable and high-performing solution. It’s great to know you trust it to keep you protected—your confidence means a lot! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    .solid...reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    norton is a classic ...always works...solid...reliable

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi GEORGE,
      Thanks for the great feedback! We’re proud to hear Norton continues to deliver the solid, reliable protection you’ve come to expect. It’s always rewarding to know the product is living up to its reputation as a trusted classic. We appreciate your support and loyalty! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its easy to use, i have it 3 of my devices and it has a life lock identity protector. I think its great for what it is and what it does.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freeeeee!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't use it, so I can't knock it. Nice to have the option.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Gregory,
      Thanks for chiming in! Even if you’re not actively using Norton 360, it’s great to hear you value having the option available. Sometimes just knowing it’s there for added protection can offer peace of mind. Appreciate you sharing your thoughts! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Jahed hossain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think is very special for me, to work is very easy

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi JahedH,
      Thank you for your review! We’re so glad Norton 360 with LifeLock Identity Advisor has been helpful and easy to use for your work. It’s great to hear the product is making a positive impact and providing the support you need. We appreciate your feedback and recommendation! norton_us

  • Rated 4 out of 5 stars

    Good Malware software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far even the free subscription doing its job.Four star because of upgrade prompt for every fix and want to pay .

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for sharing your feedback! It’s great to hear that Norton 360 with LifeLock Identity Advisor has been working well for you, even during the free subscription period. We appreciate your honesty about the upgrade prompts—your input helps us understand how we can make the experience smoother for users.
      Our goal is to provide strong protection and peace of mind, and we’re glad to know the core features are doing their job. Thanks again for taking the time to share your review—it will help others make informed decisions. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great product it has all the protection all in one.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Herman,
      Thanks for the great feedback! It’s awesome to hear that Norton 360 is delivering the all-in-one protection you were looking for. Having everything—from antivirus to VPN and identity protection—in one package really simplifies staying secure online. Glad it’s working well for you! norton_us

  • Rated 5 out of 5 stars

    xbox game pass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love xbox game pass they have all my favorite games to play with friends! it came with the purchase of my new pc so it was free so if it is for free it is for me!!!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Youriel — thanks for sharing your thoughts! We’re glad to hear you’re loving Xbox Game Pass. It’s awesome that it came included with your new PC — getting access to a huge library of games to play with friends for free is definitely a great bonus!
      Game Pass is perfect for discovering new favorites and jumping into multiplayer without having to buy each game individually. Enjoy exploring everything it has to offer, and thanks again for taking the time to leave a review! norton_us

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