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Customer Ratings & Reviews

Your price for this item is $189.99
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Customer reviews

Rating 4.7 out of 5 stars with 2635 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are positive about the SHIELD TV's streaming capabilities, performance, ease of use, and 4K picture quality, with many praising its gaming functionality. However, customers are negative about the remote control design and some experienced issues with lag and WiFi connectivity. A few also mentioned the price point as a potential drawback. The user interface also received mixed reviews, with some finding it clunky or difficult to navigate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,635 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Little Spendy competition but well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have almost all streaming devices: Chromecast, Roku, and Amazon Fire. The Shield just puts them all to shame. It's better in every aspect...power, features, stability, etc. The Roku is ok but apps are not developed as often or as well. Chromecast shouldn't even be considered as competition because of the lack of features. Amazon Fire drove me nuts. I spent months trying to work through their bugs and their outsourced customer service is absolutely horrendous! I would never buy another Amazon product based on just their customer service and technical support. The shield was a bit more spendy than the rest but you get what you pay for. It works seamlessly. The hardware is superior. Speed is outrageous. As far as stability, I have yet to have an issue or any functionality annoyances. The device is just solid!

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Speed

    Rated 5 out of 5 stars

    Best device for Streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Sony TV with a pretty fast android TV built in... But eventually the speeds on the built in Sony Android got annoying, so I bought the shield couldn't be happier. It is lightning fast and can play a bunch of games as well.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product easy to use. Lot's of memory. Excellent for games

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this box works very good and it very quick

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Happy I got this one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lives up to the hype! Perfect streaming solution for the family.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the Nvidia Shield on sale. I'm very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Feature packed but some minuses.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up to replace my Roky Streaming Stick. Even though this offers 4k and games I kind of prefer the ease and simplicity of Roku. Batteries in the remote don't last long. Hulu stopped updating their app, so no live TV from them. Controller works as remote when the remote batteries died. Kodi is nice, but not sure I'll use it much. Very mixed feelings.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works well mostly, but there's still a few issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy is so far. I've used a Steam Link fairly extensively in the past so that's what I'm comparing against. The Shield does a lot more than the Steam Link, sort of like a mix between A fire TV and Steam Link together. Anyways, the issues I have are mostly hit and miss, such as a Windows pop-up while playing a game that cannot be resolved remotely. In other words, something might pop up, and it won't go away unless I get up, go to my computer, and click it from there. Also, I've been able to stream my desktop directly, which is a handy feature, but many times my mouse is invisible on the Shield. I can tell it's there because the UI reacts when I hover over things, but I can't actually see it. I've tried quite a few things to fix this, but to no avail. Finally, my primary PC has a resolution of 3440 by 1440, but the screen I steam to is 4k. There is always some conflict here if I don't manually change the PC resolution to 4k before I start streaming. Once it's up and running, and all the mentioned issues aside, it does work very well, better than Steam Link in many ways. 4k works flawlessly, and I think the experience seems overall slightly smoother as well, like less lag between PC and Shield and than I experienced between PC and Steam Link. All in all, I like the device and I don't regret the purchase, but it's not quite there yet as to be a truly plug and play, trouble-free experience.

    I would recommend this to a friend
    • Brand response from NVIDIA Community Team
      Posted .

      Hi,
      We’re sorry to hear about your GameStream issues. We’d like to understand more about the issues so that we can help you out. Please reach out to us at [email protected] and include a link to this review. nvidia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great everything I read about it is true. Games are fun.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best streaming player I've ever owned great buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best streaming device on the market!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mainly to run Kodi and to take advantage of the 4k capabilities. Apps are very responsive and fast. It's also much smaller than its predecessor. I'm hoping i can use it with my google home very soon. This is a must buy!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    You won't be disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent. No glitches it just works. And looks nice.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Great Android box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Nvidia box it works great for games and streaming

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Streaming

    Rated 5 out of 5 stars

    i love mine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great device, I use mine for gaming, and streaming videos and have had no issues. the gaming controller is a little different than I am used to being a Sony person, but that miner a I can pair my Sony controller to it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Fast Zero Problems & Works Exactly As It Is Suppose To!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The best streaming device out there, bar none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sell Iptv and I recommend this device to all my customers. Anyone who is trying to cut the cord should use the money they’re saving to buy one of these. They are better than Chinese boxes, and way better than a Firestick. Most of my customers stop using their cheap Firesticks within a year cause of the low flash memory. Nvidia customer service is superb. The Shield is amazing in its speed and there are many You Tube videos out there showing how to sideload apps. I use Durex Build and it’s essential to cord cutting on the Shield . Stop buying jail broken firesticks and get some knowledge on how to side load apps and stream on the shield. You won’t be disappointed. Look up Durex Build support on FB and you’ll have everything you ever wanted,

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Streaming

    Rated 5 out of 5 stars

    Best there is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Shield. First was pro model at release. Tried a cheaper streaming box, but performance was lacking. I enjoy both the streaming capability, as well as the gaming available with the Nvidia subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Streaming

    Rated 5 out of 5 stars

    Glad I purchased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little device is a home run. Works great for streaming video on apps such as Netflix, Hulu, HBO Go etc. You can also stream games via their streaming software without having an expensive PC.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I love Nvidia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just like the Amazon fire stick just a lot faster I canceled my cable bill and I get to watch all the movies and local channels, I want and the kids love it too only thing wrong is I need one for every room....

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product is fast as advertised no problems so far.

    I would recommend this to a friend