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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2635 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are positive about the SHIELD TV's streaming capabilities, performance, ease of use, and 4K picture quality, with many praising its gaming functionality. However, customers are negative about the remote control design and some experienced issues with lag and WiFi connectivity. A few also mentioned the price point as a potential drawback. The user interface also received mixed reviews, with some finding it clunky or difficult to navigate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,635 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    This thing is amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Roku, Fire TV, and other devices to do my streaming from, but this device blows them all out of the water. This thing is so fast and supports all the TV and audio formats that you can't go wrong. Some may flinch at the price, but in the end it is well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this paired with an xbox one x and its the ultimate entertainment experience! Loaded with ps vue its fantasic!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Steaming Right Here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Rokus, and still have a Amazon Fire and must say this Nvidia Shield is faster more stable and easier to navigate than either of the 2 mentioned. Im no longer a gamer but my Grand kids enjoy playing the Free games you can download on this device as well. Get 1, you wont be disappointed !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Great quality. very smooth running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great streaming device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thing is responsive and works great. LIke the android interface and now the ok google option just icing on the cake.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome streaming box. Lightning fast and intuitive.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    This thing is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been looking for a streaming box and this was essentially the best on the market based on the consensus of all the reviews I’ve seen and watched. Shell out the extra $$ because it is worth it, guys. One gripe that I have is that the remote isn’t rechargeable. At least the controller is...

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best streaming box available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a basic streaming box which died within 6 months. I decided to pay the extra to get the Nvidia Shield and it is definitely worth it. It is the fastest one on the market. I also use a Roku stick but this is my preferred choice.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    This does it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is on the expensive side but does so many things. I bought it for its Media Center but it also has Netflix, Hulu, and Amazon, etc. I did not buy it for this but it also has the capability of playing games too. I have 2 of these now and they can be a little complicated on setup depending on what you want to add.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this box!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was a bit skeptical about getting this box but now that I have it, it's the best investment I've made!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is amazing. Very fast and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    All in one media device, everything you need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical about this media box just for the simple fact the price is a little steep. After i bought the shield my worries were over, it's easy to step up, the fact that u can add more memory is genius. My son loves playing games on it as well and he already has both systems the Xbox and PS4. Watching movies to watching YouTube videos is a breeze switching between either or. Only down side it the background can't be changed and this was me trying to find something bad about this device other then that i love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best streaming device and much more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased this as a replacement for a Chromecast ultra in my bedroom. I've used a shield for over 2 years on my main tv. It is the best streaming device period. It replaced our cable box seamlessly when we dropped cable TV for YouTube TV. Top quality playback and the fastest response going through menus and launching media and apps. If you have a lot of media it's also a great and completely silent Plex server that can serve up that media anywhere on anything Using the GeForce now service it plays Steam games at ultra settings. I don't have a lot of time to game so being able to not spend a small fortune on a gaming rig or console and still play is a huge benefit for me. It's also a Google home And it's been updated consistently for 3 years. It's up to Android Oreo. That's better than many phones and tablets that came out last year. It's actual improved with age. Every year it's gained functionality through consistent updates. Nvidia has done a great job supporting this little wonder of a box.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The best streaming device, hands down!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shield is an incredibly powerful streaming device. With the Tegra chipset, I experience no lag at all while loading apps and launching videos, like I have experienced with many other streaming devices and smart TVs. Netflix in true 4K HDR is amazing! The gaming experience is also outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Own a Samsung Smart TV? This is better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We mainly got this to integrate with Alexa, Plex and really, to make our lives a little easier. It does everything our Samsung Smart TV does but MUCH better. The interface is lightning quick, the voice search uses Google just like an android phone and it looks really sleek. If I had to make one complaint, and this is really nit-picky, the remote is too thin. It's constantly falling between couch cushions or what have you. The Plex app for it is great, so are the regular media apps like Netflix / YouTube. The game streaming thing is really nice, I do not have an Nvidia subscription but I have streamed games both through Steam to the Shield as well as through the Shield's own interface (and Nvidia Experience blehhh). This works great, there is a wee bit of delay on Wi-Fi, but not enough to mess with most games. Don't expect to play competitive Rocket League using this, you'll probably want to plug in the ethernet cable for that but it does work. Overall very happy with this purchase, would recommend and am excited to get more use out of the gaming side of the device as time goes on.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Streaming

    Rated 4 out of 5 stars

    Stream Dream

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros -sleek design, gaming is descent, streams very well. Cons-Remote and controller not very responsive, Battery life is okay.

    I would recommend this to a friend
    • Brand response from NVIDIA Community Team
      Posted .

      Hi,
      We’re sorry to hear about your issues with the remote. We can help you resolve these issues. Please reach out to us at SHIELD-BBY-support@nvidia.com and include a link to this review so that we can help you out. You can also learn more here: https://shield.nvidia.com/support/nvidia-shield-remote/faq nvidia

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Much better than MiBox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got MiBox 4 when it first came out for my 4K TV since it was cheap ($70). However, it was not powerful enough to handle 4K TV. I have read many reviews about the ShieldTV. I bought it when Best Buy had the deal with $25 off using VISA checkout. ShieldTV is great. It can handle everything. It now replaces my MiBox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best streamer out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A super fast streaming device with google assistant and smartthings integration? What more could you ask for?!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent streaming device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best streaming device for 4K and HDR content. Includes video output settings for 4K @ 60Hz, 59.94Hz, 30Hz, 29.97Hz, & 24Hz; chroma settings for 4:4:4, 4:2:2, and 4:2:0; rec. settings for 709 and 2020. Upscaling of SD and HD content is excellent. Includes a remote and gaming device. I added a FLIRC IR receiver and a USB hub. I use a Logitech USB keyboard and mouse, a Logitech 920 USB webcam, and a Logitech 700 IR remote, all of which work very well with the SHIELD. The only limitation so far is the amount of Android TV apps available for the SHIELD, but I anticipate this will increase significantly over time. For Live TV, I've used Sling and Playstation Vue apps, both of which work very well. There is not an app yet for DirecTV Now, so I use an Android tablet app and cast it to the SHIELD, since Chromecast is included. Preinstalled apps includes Amazon Video, Netflix, Hulu, Vudu, Plex, Kodi, etc. You can also sideload many other .apk apps, including Chrome, Firefox, etc. I'm not much of a gamer, but there are lots of free gaming apps available to download to the SHIELD.

    I would recommend this to a friend
  • Cons mentioned:
    Interface

    Rated 5 out of 5 stars

    Nice Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is the Best 4k HDR streamer currenly on the market. I had one of the new Roku boxes but it would not recognize all of he audio formats from movies on my server when using Plex. I also think the Roku interface is plain awful. The Nvidia box is fast and modern and will handle anything you through at it.

    I would recommend this to a friend
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