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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 52 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the OnePlus 12 256GB's camera quality, battery life, and performance, frequently praising its excellent image capabilities, long-lasting power, and smooth operation. Many also appreciate the phone's value for its price. However, some users have expressed concerns about the curved screen and its responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-52 of 52 reviews
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OnePlus 12 great phone, high end specs, midrange price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone for it's price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has a great camera, thin design, and feels really powerful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best deal ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the greates cellphones and best parta really great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far best phone I've had in a while. 10 out of 10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone best I ever owned I was usually a galaxy guy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OnePlus 12

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaaawwwweeeeessssoooommmmmmeeeeee. Phonnnneeee. Get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone, but better service from employee. Friendly, fast and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OnePlus 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price! A great upgrade from my OnePlus 7 pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice part , arrive at time , I am happy , thank you

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance, Processor speed

    Rated 4 out of 5 stars

    The good and bad after 4 months....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the One+12 for 4 months now and love it. Almost perfect and here's why: Good: Amazingly fast charging. I can forget to charge it overnight, put it on the charger for 15 minutes or so while I shower, and it's fully charged. Along those lines, the battery is great. Previous phones would need a quick charging boost around dinner time to keep from dying before the end of the day. This one can last two full days with moderate use. And as I said, a few minutes on the charger and it will go from 50% up to 80%. I used to think my battery was "low" when it got down to near 20% but with this phone I think anything below 50% is low. I do not play games or watch videos non stop, but on days I do play some games and/or watch some videos, I still have charge left at the end of the day. It's fast and smooth. I have yet to encounter any glitches or app crashes. It runs all my Google programs (Gmail, Drive, Photos, ect) without any problems. It also connects and runs Apple Music seamlessly. The Bad: Connecting to Verizon was a pain at first. Upon setup it worked fine but within an hour of leaving the Verizon store it wouldn't connect to their network. I spent the next few days chatting with support from Verizon and OnePlus. Everyone said it should work and had no idea why it wouldn't. After going and getting a new SIM card it worked again. However there have been 2 times that it stopped working on the Verizon network...each time after an update. The first time I again talked to Verizon and OnePlus and eventually rebooted the phone. This didn't work at first so I decided to return the phone the next day. But the following day it was working fine. The last time was about a month ago with an update. I found a setting on the phone to reset the network and did that and it worked. My fingers are crossed that it keeps working and I am worried each time there is an update. The other negative is not being water resistant. I can't imagine why they wouldn't include that feature. I didn't think I'd care, but I find myself leaving my phone behind when I go to sporting events where there is even a chance of rain. The only connection issues I've had is sometimes with my Android Auto. Sometimes it didn't want to connect, but with a later update I haven't had any issues. I highly recommend this phone as an alternative to the high end major brands. It does everything they do just as well if not better....and for a much better price. When it comes time to replace, will I get OnePlus again? I'm on the fence. Perfect phone...but the issues with Verizon worry me...but I would give it a shot (if the new model includes some sort of water protection).

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    OnePlus still the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th OnePlus phone and OnePlus still rocks. The Oneplus 12 is the best phone for the price and definitely is a threat to the big guys (Google, Samsung, Apple). They are still the flagship killer. Never Settle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OP12

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy beat the price. I was looking for this one and I got the best price without any trade in, or discount. Very good. Thank you.

    I would recommend this to a friend
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