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Customer Ratings & Reviews

Model:
5011111155
SKU:
6609357
Your price for this item is $949.99
The comparable value price is $999.99

Customer reviews

Rating 4.7 out of 5 stars with 97 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 13 512GB (Unlocked) phone's fast setup process. They appreciate how quickly and thoroughly the phone can be set up, making it a user-friendly device. Customers also rave about the phone's speed and responsiveness, noting that it surpasses other popular brands in terms of performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 97 reviews
  • Rated 5 out of 5 stars

    ONEPLUS 13

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The day this phone became available at Best buy I immediately paid for it and picked it up at the store. I have never had a cell phone setup as quickly and as thoroughly as this one. This phone cannot be beat, Samsung can't even come close, this thing functions like a well-tuned Swiss watch, it's very very user friendly and you can tweak the settings to every need that you have, this is definitely the flagship phone of 2025, good job OnePlus and thank you Best buy because the price was very reasonable

    I would recommend this to a friend
  • Pros mentioned:
    Great camera, Smooth

    Rated 5 out of 5 stars

    Black OnePlus 13 Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I went with black for the phone. Black is the only color that has a black camera bump and I like that a lot more than the silver camera bump. The phone looks very sleek and the software is super smooth. Would definitely recommend the OnePlus 13 if you are on the fence about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Of The Year, forget about S25 Ultra

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen alone with Aqua Touch 2.0 is one of the best reason I sold my iphone 16 pro max for this phone, as I've always have a sweaty palm and none of the currently out phones work well for me. The fact that BestBuy having it before Oneplus ship date is wild. I'm sad that I can't get all the free gifts from Oneplus such as the watch or the earbuds, and $100 dollar off when trade in any phone but other than that, trust me this phone is crazy good for the amount of money you paid for it. The charging speed is mind blowing, I limited my charge to 80% and plugged it in for 15 minutes in the morning, and it would last me the whole day and if its not? well I only need to charge it for another 15 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lucky Number 13 at its best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last year OnePlus released one of their best devices, a return to their roots one would say with the OnePlus 12. A phenomenal device that offered flagship specs at a price that was simply unbeatable in the USarlet even at the highest storage option. It wasn't perfect but it was very close, but that meant the successor had to do more to really stack up to its predecessor. This year's OnePlus 13 is just that. It takes everything that went into the 13 and amps it up a little bit more and creates an even more capable device if you can even believe that while still being at a very reasonable price for what's offered. Continuing the trend that OnePlus is known for which is building a device to make the most out of the chipset it's using, the 13 is no slouch when it comes to raw performance and capabilities. Yes the main camera is technically a minor downgrade but with that you gain a bigger and better battery, a powerhouse SnapDragon Elite and charging speeds that embarrass the competition with the best screen on a mobile device to date and the first ever to receive an A++ rating from displaymate. The 13 is sturdy and build to last and it better be as OnePlus brought not only IP68 to the table but went a step further and got IP69 as well. So this thing is built to last and literally take the heat. And when it's hot you can blast it with some water jets and it'll still live (I gambled and tried this with a high pressure sanitation hose and and still running strong). The OnePlus 13 is easily the most powerful device they've brought to the table and definitely deserves a place on your radar if you're in for a market for a brand new device. It's sleek and powerful and is still going to undercut the competition with it's great price for value. It may not be 100% flat screen like it's little brother the 13R but it's certainly a polished device with subtle curves that don't pose high damage risks. Seriously if you're wanting a phone that can do it all and charge at 100w from dead to full in less that half an hour then this is the device you're looking for. I purchased the black variant that has a rosewood-like design on its glass back similar to how the previous OnePlus 12 had a flowy Emerald that look like marvel and flowing water. It's definitely a beautiful phone with the light catches those subtle lines creating the wood-like texture. The white version is a glossy burlescent white that matches with one plus is white accessory designs. And the blue version features a plastic back with a microfiber vegan leather finish on the top of it that truly stands out. And because the back is made out of plastic you don't have to worry about breaking it. Seriously don't overlook this brand and what it has to offer especially when it comes to the 13 series.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BASICALLY AN S21 ULTRA FOUR YEARS LATER - Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tested out the phone over the past few days. I'm coming from an almost four-year old Samsung S21 Ultra 5G. This phone is almost identical in size weight and feel to that, with the OnePlus screen being just ever soooo slightly wider (maybe by 1/8th of an inch). I was expecting this to be a nice bump up from the S21U experience based on all of the reviews online. I had tried an S24+ about 6 months ago, but let it go because there wasn't much of a difference for me. Well, the situation is basically the same with the OP13. If you currently have an S21U that you're happy with, there is almost NO need to upgrade. The screen clarity, snappiness, and camera performance between these two are nearly identical. In some cases, such as camera, I still find the pics from the 4 year old Samsung to be preferable, but I think the OP may have an advantage in the video department, ever so slightly. There may be very modest differences on the surface level, but honestly, 95% of everyday users wouldn't be able to tell one from the other just looking at and interacting with the front. The main reasons TO upgrade are battery life, storage, and performance, if you need it for gaming. Coming from 128 GB of storage to 512 GB would be my only reason for upgrading. Also, battery life on the S21U has degraded over time some, sure, but I get through the day still. It's just hard to justify the new phone price when the S21U is still holding up so well in 2025. My suggestion is; if you're not a hardcore gamer, find a refurb'd S21 Ultra, and pay 1/3 of the cost. I WANT to find a reason to keep the OnePlus 13, and if your phone specs are below that of the S21U, it would definitely be a worthy upgrade, but for my situation, I think I'll hold onto the Sammy for a bit longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I have ever used.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Love this phone. My first oneplus phone was the 12R and I was super impressed with that phone. I was coming to oneplus from Samsung after they repeatedly denied to honor their warranty on the Z Fold phones. I can't continue to support a company that doesn't stand behind their products. So I switched to oneplus, and I haven't looked back. Oneplus puts so many great features in their phones for a great price, which makes them an incredible value. I have now upgraded to the 13 and all I can say is wow. It's incredible. The camera takes the best photos I have ever seen on a phone. The battery life is outstanding, the charge time is faster than any other phone with the included 80 watt charger. The os is lightning fast, and very smooth. It also includes features that aren't available on samsung phones, one of which is beaconlink. The face unlock and fingerprint reader is really fast, not slow or clunky like samsung. The screen is very bright even in the sun. Transferring data from an old phone to oneplus is a breeze with the clone app. I transfered 240gb of data from the old phone to the new phone in 35 min. And it wasn't even plugged in it was direct wireless connection. If you are on the fence, just buy it, you won't be disappointed. I have included a photo of the moon taken with the oneplus 13

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build : 4/5 the device is very well build but it does feel a bit slippery. The camera bump has a weird placement that affects how you hold the phone. Screen: 5/5 great screen, vivid colors if desired it has a pro mode screen that has less punch and the natural recommend option which is the default. The rounded corners might be an issue as they interfere with some options and menus from apps. Battery: 3.8/5. Good with a caveat: the reason a give the battery a 3.8 out of 5 and is something no tech tuber will tell you is that while the battery has a new tech and faster charging then other OEMs, OnePlus uses a lot and I mean a lot of software trick and limitations to achieve great battery numbers. Those are probably the numbers you see from tech tubers. The reality is that if you have and use the device with the highest screen quality, no aggressive app sleeping ( affects notifications) And use it at its highest performance it will last just as much as the other device at least in my usage ( I also owe a s25 ultra.) it is great when using it's default settings. Performance: 5/5 As expected it's top tier. Be aware that if you game the render resolution is lower to maintain performance on the op13. Dor any other user it would matter as it is super smooth. It does have some bugs software side that will be addressed by op in updates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. The first one I bought unfortunately did not connect to my carrier (Google Fi) but the 2nd one I got did so I think it was just defective. Everything is snappy, cameras are great, battery life is fantastic, and charge speeds are amazing. Oneplus has come a long way. They have defiantly tapped more into their Chinese roots with the software, packed with tons of features and customizations unlike something like a Google Pixel. I can tweak almost everything to how I want it to be, and the things I can't are already great out of the box,

    I would recommend this to a friend
  • Pros mentioned:
    Powerful

    Rated 5 out of 5 stars

    100% Recommended, spectacular.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is really good and beautiful, the design is spectacular and the device is very powerful and very fluid. I really liked my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast, Sleek, and Packed with Power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is sleek, the display is super sharp, and everything runs buttery smooth thanks to the Snapdragon chipset. Battery life easily lasts a full day, even with heavy use. The cameras take crisp, vibrant shots, even at night, which was a nice surprise. OxygenOS is fast and clean, just how I like it. My only small complaint is that software updates could be a bit quicker, but overall, this phone is a beast. Definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OnePlus 13

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente device 3 years in a row with Oneplus...not a complaint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent product and service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, I bought it for my mom and she is happy with her gift. Thanks to the Best Buy platform I was able to make a more accurate and faster selection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone in recent memory.s zl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone I have purchased in a long time I prefer this over both the s24 ultra & the pixel 9 pro xl. The battery life is Amazon I get 2+ days & it charges in no time at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power phone with a lot storage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power machine. Fast, great screen and long battery life. Installation and transfer of data from old phone went very smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line hardware and software at a reasonable price. Never Settle! OnePlus products never disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    STELLAR!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it would be to large coming from a Pixel 9 but it's not even with a case. It performs daily tasks and even one time Google oriented tasks way better than the Pixel. I use Web Messages on a Mac and Windows PC with Android and not once with the Pixel did I ever get the three pictures to match when connecting from web to phone but with the 1+ it works flawlessly. Sure I'll miss all the conversation transcribing you get with a Pixel but I'm not a big phone talker so MEH. I'll have to say though after unboxing in January and seeing the Google Security update of November was up to date is a bit of a concern. All the reading I did confirmed 1+ was slow or released Security updates bi-Monthly which seems to be the case currently. Other than than this one thing this device makes me think that a Google device like the Pixel has been over ranked in my book when it comes to daily phone tasks. Here's just a short list of what the 1+13 handles better on Android than a Google Pixel; auto fill passwords, OTP's, connecting to Messages on web, and personal or system customization's throughout. This is not your cookie cutter device like an iPhone, Pixel or Samsung but can be if you're looking for a device that you can make your own with it's incredible attributes. Yes there might be a $45 dollar restocking fee if you open it and give it a try but for this 60+ year old who is comfortable with various Android and current iPhone devices the experience has been breathtaking! I would've thought that Pixel should reign supreme when it comes to Android OS but that's not the case and for what you get comparatively I'm really surprised by what 1+ has delivered! ***On a final note; my before purchase investigation warned of 1+ not working on VISIBLE esim so I transferred to VISIBLE physical sim and I'm getting more bars than the Pixel 9 so...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functioning as intended.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance has been smooth, no dips in framerate or stutters. Base UI is similar to any Android with good customization. Battery life has been good, paired with the fast charging. Under higher stress, phone does get slightly warm but is no issue. Camera is decent with 50 MP all around with enough tinkering to get quality photos.

    I would recommend this to a friend
  • Pros mentioned:
    Fast charging

    Rated 5 out of 5 stars

    What a screen and battery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is the best, no question and nobody comes close to the battery life or the charging capability of this phone. You will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Crystal clear, Smooth

    Rated 5 out of 5 stars

    It's a great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent phone it's worth the money it's so smooth and crystal clear and it sounds great it's very responsive I would highly recommend

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great Phone! Less expensive than the big names.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the money! Haven't come across anything I don't like about it yet. Have had it 2 weeks only. Actually got this phone only because of some connectivity problems with my Pixel 9 ProXL and tired of missing phone calls.

    I would recommend this to a friend