Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
5011111059
SKU:
6609358
Your price for this item is $599.99

Customer reviews

Rating 4.7 out of 5 stars with 219 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the 13R 256GB (Unlocked)'s excellent camera quality, long battery life, and overall performance. Many also highlight the large screen size as a positive feature, while some users wish for wireless charging capabilities. Positive feedback frequently focuses on the device's ability to take great pictures and its impressive battery longevity. The ample RAM and storage are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-219 of 219 reviews
  • Cons mentioned:
    Heat dissipation

    Rated 1 out of 5 stars

    Don't buy it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was good for the first month after month you should do restart every week it's become slow and start heating you can't hold it in your hand I try to contact with the service people because the phone under warranty for one year they have bad service when you call them they told you send email when you send them email you wanna wait for 48 hours to respond if you buy this phone you will lose your money...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great phone no complaints also great price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Overall performance

    Rated 5 out of 5 stars

    Wonderful build quality & performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the device so far.. cameras are better than I expected.. performance and battery life also above par. I had to part with my Motorola edge Plus 2023 which I loved a great deal but it is now in the hands of one of my kids. This device seems a little bit better being 2 years newer, with a brighter screen, a faster Central processor, and additional ram.. I never came close to filling up the 512 GB The edge Plus offered so I think the 256 will be okay. The last one plus device I had was a 10 pro and this is a powerhouse compared to that.. very happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Poor handling and shipping

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great. Excellent value for money. Nothing against the phone, but shipping was a challenge. I can't imagine that in 2025 an online purchase would take almost 15 days to receive. This is one of the reasons why many people choose to buy from Amazon over other stores.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth upgrade

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much difference between this and OnePlus 12. Not worth the extra money if you already have the OnePlus 12

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone speaker sounds like it is already rattling and I've only had the phone 5 days

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My first bad one plus phones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using one plus phones starting at the one plus 5 and had every model sense but this phone works ok but then it will freeze up maybe a bad digitiser not sure but need to do something

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong phone sent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had odered an unlocked phone. I received a T-Mobile.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    junk phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a phone that won't work for any company, I don't recommend it at all. Thanks to Best Buy for helping me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Processor speed

    Rated 5 out of 5 stars

    Powerful phone at a great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone. Best battery I've ever had in a smartphone. Fast charging is great to finally have.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality
    Cons mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    13r

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone nice and lightweight flat screen... resolution os awesome...... battery life unbelievable....but one major flaw its 2025 and no wireless charging thats a killer

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Great Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying the phone. It’s everything that I have dreamed about in a phone. It’s crystal clear. The photos are stunning!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Flagship killer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing puts every other phone of 2025 to shame for its price point and what it has to offer. For most people the camera isnt much of an upgrade, but besides that its top of the line performance and battery life. Longevity is key to this phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great cellphone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall an awesome cellphone. Good battery life and screen. The camera is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone for the money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, definitely an upgrade from the LG velvet I was using and for the price I don't think you can go wrong!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    great phone.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome phone with fantastic features and battery . It usually takes 3/4 days for re-charge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it . Almost as good as the oneplus 13. I have the oneplus 7 pro and it looks and works just as good as my S23 ultra.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Incredible phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Great UX, screen and OS. The cámara is super super good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone with a very sleek design! Love the camera how it looks!

    I would recommend this to a friend