Customer Ratings & Reviews

I went to two different stores in Las Vegas and because I didn't purchase the phone in the store they refuse to help me to activate it it's the worst customer service They eont help you,

This is likely the worst phone I've ever purchased (even compared to similarly priced phones from other brands). The phone stopped working in just 1.5 months and the customer service was horrible. If you're one of the (probably very few) customers who didn't have any problem, good for you. Otherwise, good luck getting your problem resolved. I will definitely never use any other OnePlus product in the future.

Slow and barely functioning. Takes minutes for screens to load.

Advertised as UNLOCKED. Even if you set Unlock to ON, the bootloader is hard-locked. fastboot can't talk to it. This is garbage and it's getting returned.

I had high hopes for my phone. The major let down is that it does not connect to my car. The cord that they provided does not even fit to see if it's the problem. Every other phone does connect

Bought this phone but 5G doesn't work outside USA. Very disappointed.

The phone is too slow and hangs lot of time even on a normal usage

No eSIM, I could not use this device. While the rest of the device is phenomenal. The low camera quality also completely turned me away unfortunately.

Phone was not working properly it was not receiving network properly

Phone is not a good quality. It is keep restarting

Does not support T-Mobile. Did not get a lot of calls and the phone would not sent or receive text messages. Had to return asap.

This mobile is very slow, can't scan QR code, unlocks automatically, unable to reach on full network. I really disappointed with this model.

Phone was not the greatest. Screen felt very laggy

Its Camera look like 2 Mega pixel result. very disappointing, i lost my money.

One plus n30 not working for 2025 crv hybrid sport : android auto! I try any way for that use but I give up!

A amazing phone much more then I expected. The camera is really high definition it charges up really quick it's fast processing and has decent internal memory with plenty of external capability to make sure you're never out of space. The screen is large and hd and overall it's a great phone with little to complain about. At the price best buy gave it out at it was an absolute steal and a heck of a deal. So if you're looking for a quality phone at the price of a loe end model this phone is for you. Thank you best buy you give us more then we're paying for!

Most useless phone I have ever owned. It is too sensitive. Closes apps on it's own.

I replaced a Pixel 4a 5g. Overall I am very satisfied, particularly the longer battery life and the super fast charging. Processor speed is good, screen viewing is fine. Although it may not be the sturdiest phone case, I purchased a HD protector case enclosure for it. The camera is fine for my use, undoubtedly not as good as higher end units. I did have to take it to a Verizon store to get it activated.

I formerly owned a OnePlus 6 -- and when the battery / charging port started to go after 5 years I needed a new phone. After reviewing my used storage on my old phone and a glance at PC Mag / Consumer Reports reviews, I chose the Nord as my new phone. Why this phone works for me (and may work for you) 1. I wanted a sub $300 phone without a contract. 2. I don't use a lot of apps -- I needed something to make calls, send texts, browse the Internet, and occasionally stream videos, take photos, and video call from. 3. Battery life needed to be strong as I frequently don't have access to Wi-Fi. The Nord does all that for me. The camera is better than expected. The speed charger is phenomenal, going from sub 20% to full battery in less than an hour. I can use the phone constantly online without Wi-Fi for 8+ hours before I start getting to low battery warnings. In short if you don't care about the brand, need something that operates mostly as phablet, want it to be cheap but (hopefully) last you years, and don't mind the bonus of pretty good phone camera, the Nord is for you.

I will be buying my third Nord 1+ but this is my last attempt. The first one I was stupid and jumped in a pool with it. the second I bought 8 months ago and it has been a great mobile device. However, one night the display changed and all it showed was vertical lines. Nothing I can do will change it. I tried Nord 1+ support, but their support was not very good. One very important thing to do if you buy this phone, save the IMEI number, because they will not help you in anything, even if it is under warranty without it. In my case I cannot read the screen, I tossed the box, my carrier thinks I am on an old phone, and where I bought it would not have it. I would have set 2 stars just because of their support. As a mobile device, it is good. the performance for the price is a good deal, large amount of storage *and* you can use an SSD card which I am grateful for as I cannot access anything on the device now. I like the feel and size of the phone, it feels solid in my hand and the display (when it was working) was crisp overall. I'm trying this one more time because of the positives and this time storing the IMEI number somewhere safe. However, if within one year of purchase the device just stops working right, my next review will not be so nice even if it falls under warranty, because their process is to send it away to be repaired and leave you with nothing or a old back up.