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Customer Ratings & Reviews

Model:
811008021450
SKU:
6284161
Your price for this item is $96.99
The previous price was $119.99

Customer reviews

Rating 4.4 out of 5 stars with 42 reviews

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88%
would recommend
to a friend
Page 1 Showing 1-20 of 42 reviews
  • Pros mentioned:
    Price, Set up

    Rated 5 out of 5 stars

    Great Phone Service

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    Posted .

    The Ooma Telo air was very easy to set up. I had a question about porting my old number, so I called customer service and they were easy to reach and very helpful. I'm using the system connected to my wi-fi, and the reception is excellent...crystal clear on local and international calls. It is saving me a lot of money on my phone bill. Really happy with this product!

    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Good replacement for older Ooma Box that crashed

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    Posted .
    Owned for 1 month when reviewed.

    purchased to replace a previous Ooma box(non WIFi) that stopped working. Since this was a replacement, I did not need to do the instructions indicated on the manual. I just called the Ooma support number, they asked my what the activation code was on the new box. Then they made the needed changes on their side. I did not have to do anything other than jack the Ooma Box into my Router. They told me that I would need a smart phone to setup the Ooma to Router Wi Fi connection. I do not own a smart phone, so I just used an ethernet cord from the Ooma box to the router. Since I could not try out the WIFi connection, I only rated a 4.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Highly reccomended home Voip

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    Posted .
    Owned for 3 weeks when reviewed.

    Ditched our cable, but wanted to keep home phone for a number of reasons. Bought Ooma & paid for home phone number to be ported over from our cable provider. Now we have what is basically free home phone service.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best phone ever!

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    Posted .

    In cutting the cord, I wanted to discontinue my land line that was bundled with my cable. The Ooma is exactly what I needed, and performs perfectly! Sound is clearer than cable, and I kept my old number. Install took about ten easy minutes, and my old number was ported in five days. My only monthly cost is the related taxes, in my area is $7.12. I am very impressed with the Ooma, and recommend it.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    So Far so Good

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    Posted .

    My dad is in a assited living place and can't have a landline phone only a WiFi VoiP base system. We heard about Ooma that uses WiFi and that you just pay the taxes(which aren't bad). We connected thru the Assited living place WiFi and there password on the modem and with a few minutes he is able to make and recieve phone calls.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Love our OOMA

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    Posted .
    Owned for 10 months when reviewed.

    Great alternative to the big landline companies. Saving lotsof $$ using the OOMA internet phone service. As long as you have reliable internet service this is a great alternative to the big phone companies--works as well as any landline.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Wireless OOMA works great!

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    Posted .
    Owned for 1 month when reviewed.

    Works great on my DSL network but not on my AT&T cellular hotspot (think it’s a fault with AT&T). Also, it did not work on the 5G wireless but works fine on 2G.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Inexpensive Option for a second phone line

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    Posted .
    Owned for 1 month when reviewed.

    A great product. This is my second one. Last one lasted a long time before burning out. The basic service is all you need.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Ooma is pretty good

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    Posted .
    Owned for 1 month when reviewed.

    Got this Ooma for myself and got one for my mom. I had a little setting mine up but after moving the Ooma to another area of the room, I was connected. Customer Service is good and their Tier 2 support was very good. I recommend the Ooma.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Device works well

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    Posted .
    Owned for 1 month when reviewed.

    Had this item for about a month. Works pretty well for the most part. Several times my fax line came on when answering a call. I now only turn on my printer when I'm using it and haven't had the problem.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    I think it might have worked given more test time.

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    Posted .
    Owned for 2 weeks when reviewed.

    I'm really torn. I had to return my Telo Air because on long distance calls I got an echo. In retrospect I don't know if that was my Telo Air or my older cordless phone. Ooma offered to diagnose but I had to return it before the Best Buy return by date expired. Ooma support is kinda good. Friendly people that are polite and really try hard. Hard trouble getting men to connect to my WiFi but they stuck with it and figured it out after maybe 2days. Ooma has a Dashboard website that is neat and convenient and actually I think this is well thought out. If I had more time to test the system, I would have stuck it out. I may try again.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great device!!

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    Posted .
    Owned for 1 month when reviewed.

    So far I love this. Just need a regular phone to attach.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Telo 2 Recommendation

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    Posted .

    Although wireless operation is a feature, I opted for wired ethernet connection. So far I have had no issues with the device or service.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to replace a phone line

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    Posted .

    Easy to use, great sound quality.If you are looking to replace your phone line and not have to pay a recurring bill, this is the way to go!

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great voip replcament

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    Posted .
    Owned for 1 month when reviewed.

    I have used a number of different voip systems and so far this ranks better than most. The exception at this point was the system provided by my cable company. However that cost considerably more and was only slightly better. Oomas customer service was knowledgeable and friendly after you got past the level one guys although they were also quite good.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 2 out of 5 stars

    Quality Issues Unresolved

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    Posted .
    Owned for 2 months when reviewed.

    Wifi setup was frustrating and required about 2 hours on my cell with customer service in the Philippines. I'm still unable to move the Telo or bump into the table without it resetting and turning itself off. Trying to resolve this with Ooma customer service now, and again it is not going well. Still, I like the concept...

    Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    System is challenging to install. Needed Geek Sq.

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    Posted .

    Geek Squad had to install. Tried working with OOMA tech support on phone. Foreign company response. Could not understand language or interpretation of problems experiencing.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great replacement for my old Ooma device

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    Posted .
    Owned for 3 weeks when reviewed.

    I purchased this Ooma to replace my old one which stopped working. I called the company and they configured it on their side. It works great.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    helpful

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    Posted .
    Owned for 1 month when reviewed.

    I works ok some interuptions but cheaper than a home phone line. Had some trouble setting it up but got very helpful help from the customer service

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Ooma Telo Air s

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    Posted .
    Owned for 1 month when reviewed.

    I bought this for my sister in Nebraska. It works good most of the time but occasionally calls get dropped.

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend