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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 615 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the Telo Air 2 Internet Home Phone Service with 2 Cordless Handsets, particularly its ease of use and call quality. Many find it to be a great product for the price, with a relatively simple setup and good overall performance. The wireless feature and variety of features are also appreciated. However, some customers have noted that the battery life could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 615 reviews
  • Pros mentioned:
    Call quality, Ease of use

    Rated 5 out of 5 stars

    Great Product !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy setup. Phones work well they are cordless so completely wireless setup. Sound quality is very good. I had vonage before and this service is half the price. Fast pickup from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Ooma - Telo Air 2 great value and sounds great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Ooma - Telo phone for over7 years. One of the purchase I have made. My phone bill is around $4 dollar per month. Ooma - Telo Air 2 is great. Works great and great deal with 2 cordless handset. The old unis sill works so I gave it to my siste to replace her optimum phone line,

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Ease of use

    Rated 5 out of 5 stars

    Should have done it sooner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace ISV phone service. Easy to set up. Porting the old number was fast- about a week. Call quality is good. Not as good as a wired landline

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OOMA Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable phone for VOIP , would recommend OOMA system

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Grandma loves this phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them works great very good price. C ame very fast easy to hook up and set up

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a bad internet service and this still shines the value is not bad either 2 handsets and the main unit. We pay for the premium service and we pay about 16 dollars so a month but you get 2 lines and a ton of spam rejection too. It's worth it if we didn't pay for the premium would only cost around 5 dollars a month that's with 911. You can get the Google voice for free but you still have to pay like 9.99 a month for 911 so ooma is a good value.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great So Far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. I have had this about a month now. and it was easy to set up and is working as advertised. i have not received my first bill yet.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Ease of use

    Rated 5 out of 5 stars

    Great sound quality and range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom since we were moving her across the country and she wanted to keep her phone number. Setup was easy and the sound quality on the phones is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Great Product and Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy to install. Using basic service costing less than $8 a month for a landline substitute.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great home phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cell reception at my house is garbage, but we have great Internet service. This system is very cheap to have each month, plus the phone comes with all of the features you could want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ooma Phone System

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thie was a very quick and easy set up and even to port my current number. I didn't want to disconnect my lanndline, but didn't want to continue to pay $25 monthly when we did use it much. Now my monthly fee is just the local taxes which cost me about $7 per month.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Love me some Ooma!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great for us. We’re on Starlink internet and have no issues making/receiving calls. For my county, it’s around $6/mo to use plus 10 more when I do the premium service which I actually like. Fave premium features are: it notifies me if someone at home dials 911. And when calls come in and I’m not home, it rings my cell so I can still get calls when I’m out. Overall great product. No regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ooma air good product but

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ooma makes a good product. The only problem was that, I was an existing customer. The account then needed to be transferred to my new phone. It took days but I was initially told by customer service that it would take hours. Spend days trying to set it up. Once transferred, it was easy on the app. Make sure use app and wait a few days after transfer.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Setup

    Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and setup was relatively simple, lengthy but simple. Charge for phone went from $40 to $6.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Useful for Fax Connection and Secondary Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful to connect fax machine and as alternate phone service in the event the primary cell phone access is unavailable. It was easy to configure and start using. It includes answering machine functionality and 2 cordless phones. In addition, I have been using the Ooma service for several years and have been mostly pleased. One downside -- I feel the premium (add-on) service is somewhat over-priced.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Ooma very good service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Ooma for several months now. I ported my home to ooma with no problems. Call clarity is good and the price can't be beat. My home phone was very expensive around 38.00 a month for local calling only. My ooma bill is 5.36 a month. THis is for the basic service. If I wanted to upgrade to the premium service it would be an additional 10.00 a month.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good standard phone that meets my need. I wish range was a little bigger, but meets my need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ooma Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone as a 2nd phone. My only problem has cut out on me a couple of times. I do have wireless maybe with connection to router wouldn't do this. Handset is nice and easy to block calla. I only pay for taxes and fees. Well worth that to lose my home number.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Just get the base unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy once they are charged to get everything to sync and work. Was able to carry over a phone number fairly easily when looking at a landline, they would not transfer numbers. They included phones can be a little flakey and not easy for my elderly parents. So recommend just the base unit and purchasing better phones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Reece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this system for approximately one year its ok, but it says that the system has Bluetooth but you can not pair your cell phone with the Telo air 2. They work ok for a land line phone.

    No, I would not recommend this to a friend
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