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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 620 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the Telo Air 2 Internet Home Phone Service with 2 Cordless Handsets, particularly its ease of use and call quality. Many find it to be a great product for the price, with a relatively simple setup and good overall performance. The wireless feature and variety of features are also appreciated. However, some customers have noted that the battery life could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 620 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent VOIP.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a replacement for a landline. The telephone service is inexpensive and has far more features than POTS. These include ability to make and receive calls from a smartphone, robust spam blocking, and first rate customer service. You can make a call on an instant "second line" without paying for another line. While the Telo base station connects to wi-fi, the phones connect to the Telo using Bluetooth. We have three floors in our house. I place the Telo on the middle floor and the range is good enough. I have called Ooma for setup and the support is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Handsets not worth the extra

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give the base usit a 5 star review but the handsets in this set bring it down. The handsets dont hold much of a charge and die fairly quickly. I would have just bought the base station and avoided the spare handsets. It was easy to set up and have my landline ported over. Love the ability to have it also call my cell when a call comes in. I would just buy a multi handset wireless phone system and avoid these.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Call quality, Ease of use

    Rated 5 out of 5 stars

    Great Product !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy setup. Phones work well they are cordless so completely wireless setup. Sound quality is very good. I had vonage before and this service is half the price. Fast pickup from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Ease of use

    Rated 5 out of 5 stars

    Ooma

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why did I take so long to install. Was told about it for years finally purchase and installed. Clear voice, easy operational, easy install. Financial savings! You can't beat it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FUTURE PROOFED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my dad. Set up super easy. Has many features and you pick your phone number and the service is only $6 per month.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service to replace my land line

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service to replace my landline. Very easy to use. Very clear instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works great for my mom who doesn't have a cell phone. It is easy to use and is as clear as a traditional land line.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent land line replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents to replace their land line after moving into a Sr Living apartment. Works great behind their personal firewall attached to the apartments public WIFI.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Ooma - Telo Air 2 great value and sounds great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Ooma - Telo phone for over7 years. One of the purchase I have made. My phone bill is around $4 dollar per month. Ooma - Telo Air 2 is great. Works great and great deal with 2 cordless handset. The old unis sill works so I gave it to my siste to replace her optimum phone line,

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ooma oh not so great for me.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me say I have decent internet that when tested for voip online service exceeds requirements vastly however so far talk quality has been much less than acceptable. I can live with the cell phone sound of voices but the drop outs during speaking is not acceptable. Good luck trying to read off a prescription number to order a refill. It may be due to the wifi type internet service I have but I thought it would work considering it claims to. I am past the lousy 14 day Bestbuy return period so I may be stuck with this system but I do not have to like it. If you have hardwired internet service to your home this might work for you and then you too can sound like a telephone sales agent.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Call quality, Ease of use

    Rated 5 out of 5 stars

    Should have done it sooner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace ISV phone service. Easy to set up. Porting the old number was fast- about a week. Call quality is good. Not as good as a wired landline

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Grandma loves this phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them works great very good price. C ame very fast easy to hook up and set up

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a bad internet service and this still shines the value is not bad either 2 handsets and the main unit. We pay for the premium service and we pay about 16 dollars so a month but you get 2 lines and a ton of spam rejection too. It's worth it if we didn't pay for the premium would only cost around 5 dollars a month that's with 911. You can get the Google voice for free but you still have to pay like 9.99 a month for 911 so ooma is a good value.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Ease of use

    Rated 5 out of 5 stars

    Great sound quality and range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mom since we were moving her across the country and she wanted to keep her phone number. Setup was easy and the sound quality on the phones is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Great Product and Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy to install. Using basic service costing less than $8 a month for a landline substitute.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great home phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cell reception at my house is garbage, but we have great Internet service. This system is very cheap to have each month, plus the phone comes with all of the features you could want.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great So Far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. I have had this about a month now. and it was easy to set up and is working as advertised. i have not received my first bill yet.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Setup

    Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and setup was relatively simple, lengthy but simple. Charge for phone went from $40 to $6.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Ooma very good service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Ooma for several months now. I ported my home to ooma with no problems. Call clarity is good and the price can't be beat. My home phone was very expensive around 38.00 a month for local calling only. My ooma bill is 5.36 a month. THis is for the basic service. If I wanted to upgrade to the premium service it would be an additional 10.00 a month.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Love me some Ooma!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great for us. We’re on Starlink internet and have no issues making/receiving calls. For my county, it’s around $6/mo to use plus 10 more when I do the premium service which I actually like. Fave premium features are: it notifies me if someone at home dials 911. And when calls come in and I’m not home, it rings my cell so I can still get calls when I’m out. Overall great product. No regrets.

    I would recommend this to a friend
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