Customer Ratings & Reviews

Bought Ooma to reduce land line cost. Worked well, so then got Ooma Lynx for separate FAX line. Am now paying around $14/month for two phone lines (one voice, one dedicated FAX), and both work well (I did have to change speed on my FAX and reduce it down to 9600, although 14.4k also seemed to work). This includes $10/month for Ooma Premier and about $4/monti in taxes. I am not a big land line or FAX user, so the reduced speed did not matter that much to me, but the reduced cost for two phone lines did. Voice quality is very good and I like their website to check account and configure devices. I recommend to give them a try. My Internet provider is Comcast, and it does matter to have a decent Internet speed.

My Omma Home Phone system was easy to install and set up. The price was right and the sound quality is great. The only thing that I do miss that I had with my land line phone service was when the power went out I still had phone serve.

I love Ooma. It has saved me tons of money. I have ditched my landline and gone with Ooma. Quality is decent, price is unbeatable. The only drawback is that your phone goes down when your power is out.

The title says it all. I thought I would try one of these units out, how bad could it be. Most of the phone world is VOIP already so it is just the last few miles that is still copper and for which AT&T has been charging a bunch. I followed the instructions and withing about 15 minutes I had the unit installed and updated, chose a local phone number and I was making my first call ! Just to be sure I gave the unit 3 weeks before porting over my old AT&T number and I can tell you that I have no reason to ever go back. The clarity is great, the cordless phones have useful features . I'm a big fan of OOma

It does what it says it's supposed to - replace your land line or VOIP phone with a totally internet/wifi based VOIP. Good phone support, if you need it.

I think this an excellent phone service. It has many options that other phone services do not offer. The service is reasonably priced for what you get and the call quality is exceptional. Setup is straight forward and the online portal is very intuitive.

So far so good. I installed this a few weeks ago with no issues. Then filed the online request to move the phone number from Comcast to Ooma. It happened right on schedule with no problems. Ooma's communication throughout the process was excellent.

I've owned a Telo for several months now. It worked well out of the box, and has continued to be a true upgrade to the POTS phone we had before. The only issues we have had were because we tried using a line modem to extend our local Ethernet into the room where we had the Telo. Turns out the line modem, though fast enough, had too much propagation delay (long ping time) for VOIP to be solid. It caused our side to stop talking out, though we could still hear the other end. Plugging in to a wired Ethernet connection solved the issue. I recently purchased another Telo for my aging mother, because Ooma also offers a LifeAlert-style speaker phone that connects wirelessly to the Telo. Like the Telo, it is a one-time purchase, and no service fee.

Easy to set up. I signed up for the premium package for the first year to get my long-term number ported to the system. All the bells and whistles are overwhelming. I'm trying things and will decide whether to reduce to the basic program after the first 14 months. So far everything is great!

Works well. Decent call quality, could be better if I installed it between cable modem and router as recommended instead of off router. However, I had some issues installing it that way initially and didn't want to spend a day debugging it. Price is low for service, especially if you don't need the premium features.

I am so glad we took a chance and purchased the Ooma. The sound is clear and that's using satellite internet in a small mountain town. It's so nice to pay under $5 a month in taxes for phone service. We did pay for a full year of premium serve too. It's still less than half of what Frontier charged us for a basic phone line.

The sound quality is outstanding and set up is a breeze. This is our second Ooma product. Worth every penny.

Easy to set up and to and many exceptional features with Ooma.

In an attempt to shrink my Comcast monthly bill, I looked into changing from a triple play package with phone service to a double play without phone service. There are many alternatives for phone service and Ooma was ranked at the top in many. I bought the machine and ported my old phone number for about $150 and this will pay for itself in about6 months. The phone works as well as it ever has, speech is just perfect. There are 'blacklists' which Ooma has which stops crank calls and my phone has quieted down to a very acceptable level with NO calls from anyone who I don't know which is a major plus that I had not expected. Total satisfaction so far. My monthly cost is about $6 which varies by locality and the tax and fee rates. I have the basic Ooma and not the Premier version which adds $10 a month to the cost but adds many additional features that I do not need personally.

We decided to try OOMA Telo to reduce our phone cost compared to Xfinity voice. Install and connect were very easy. We have had a couple quirks to get used to, but the voice quality is comparable to Xfinity's cable voice service. Occasionally a call is dropped when we answer it. This seems to happen less frequently if we allow it to ring more than twice before answering.

Overall I am very pleased with the Ooma Telo both in initial setup and call quality. I choose a new number for my city, so I can't comment on ease of number porting. I'm running the Telo behind my router and so far the call quality has been spot on.

Easy to install, works as advertised. Although there is nothing particularly outstanding about the device, it gets a five star because it does what it said it will do, and the service is rather inexpensive. Can’t beat that.

Ooma Telo is an excellent product! It is very easy to setup and activate. I have been using it over a month without a single negative experience. I love the superior sound quality versus my old landline of fifteen years. Now no more phone bills from my local phone company! Can't believe the savings! And Ooma Customer Service is great!

I purchased this product about a month ago. It was easy to set up and I was able to transfer my current phone number with Comcast in about 3 days. The feature I like the most is blocking annoying calls from telemarketers. My calls are very clear now compared to Comcast and the phone app works great too.

So I’ve had the previous version of this device for several years now. I couldn’t imaging another service. Simple and cost effective. I definitely recommend it. There are a ton of features that I don’t even use. So again amazing product.