Customer Ratings & Reviews

I was a 10 year customer of Voipo until I started getting attacked by sipvicious, a piece of software made and given away free by Google which hackers now use to attack sip servers. I tried everything they sais to try setting ports open, trying a new box and nothiing worked. Within 30 seconds of plugging in the box the attacks would come. Strange, weird rings, over and over until you unplugged the box. This went on for 4 months, finally Voipo said it was my problem and not theirs, so I hung up the phone, drove to best Buy, bought the Ooma and had a working phone again finally within minutes of plugging it in. thanks for being there.

My original Telo had done well for several years before breaking. This one was easy to replace with the help of the Ooma Helpline, which was needed to change over the device to the old account. The only problem is the phone will not sync with it, but a plug-in phone does work with it.

It was very easy set up and to verify the set up the customer service was outstanding walking me through to make sure all the wires were connected to the right ports because we connected to a modem and a router. It allowed us to no longer ahve a land line saving some money. Post installation it works great with clear voice quality.

If you want to cut your phone expenses, this is great. However, if you need to hook up a fax or want to use the existing phone jacks, you need to purchase additional equipment as well as know how to disconnect the phone lines from the outside of your home. Also, be sure you are ready to commit to this as cancelling is another issue - shady practices and offers to sell your unit to a 3rd party at a reduced rate.

The unit was extremely easy to connect and setup, just followed the directions. Works flawlessly saving me about 50$ a month.

The call quality is awesome. I picked this over the other services (Magic Jack, vonage, etc) because there is no monthly fee. Don't be lured in by magic jack with 1 year free....think big picture (no monthly fee for the rest of your life!). In addition, Magic Jack said that it might not be able to call some rural areas and I have a lot of family in very rural areas. The one minor annoying thing is the blue light that is on the device its self. The light is always shining so it is a little annoying when it is night time. And you must dial 1 before the area code on any number or you will call some other ooma customer that has the same number

Went from paying $50 a month for phone service to $8, just have to pay taxes. easy set up.

Best landline!! It runs through the computer but if the internet goes out, it will ring to your cell phone. It automatically detects robo calls and has other perks. Also CHEAP, approx $5/month

The setup was fairly easy, the call quality is great, and the savings pay for the unit in 2 months. I wish I switched years ago. I didn't port my old number because it wasn't that important to me and I heard that it took a couple of weeks and I wanted to start saving now.

The Ooma - Telo was very easy to set up from start to finish. They give clear instructions that make the installation process pretty easy. And though their telephone is rather expensive, it has good features and easily connects to the Telo. I would give it 5 stars but haven't had it long enough to do so.

Works Great, easy setup and cost a effective landline.

AT&T informed me that I had been a loyal customer for 36 years. They why did they not take care of me? Fees here, charges there. $35 a month. I just canceled them yesterday after I received Ooma's confirmation. Some have complained of quality of the calls but for me I can hear no difference. I opted out of the Premier features and now will save over $30 a month. That's $360 a year!! So far after a month of service and I love it. I have it at every phone in my house. Get one yourself.

This service saves you money versus the local phone company - has many features. I really like the ability to blacklist unwanted callers. Phone audio quality is top notch.

Fairly easy to set up and get going. Web site instructions could be a bit clearer. Otherwise you just fiddle around with it until it does what you want. They do send you a lot of sales emails so look at the check boxes on that subject. Calls so far have sounded great. Time will tell if it was a good buy.

I bought an OOMA Telo to replace an over 10-year old model that stopped working. My wife likes keeping a "land-line" and this is by far the cheapest option. My monthly bill is less than $7.00 (all taxes) and the sound quality and service are both excellent.

We wish we'd switched to OOMA earlier--would have saved us a lot of money. This works great and our bill is now $4 instead of $50! There is no difference in sound quality. It was very easy to set up and the online customer support is helpful. Great product!

Bought this device to abandon Time Warner phone service. It is very easy to set up and works great. Now we save about $300 per year forever! The only fees you pay are about $5 per month on state & local taxes!

Set up was easy and service is great! I love the Ooma online access where I can see my call logs, talk time, etc. The one time charge for porting over your number is a little expensive (around $45.00) all in all Im happy with the product though.

This seems to be a good product. I've only had it for of couple weeks so I'm still in the evaluations stage. The clarity of the phone calls is good and the basic connections or easy to make. I have experienced some difficulty in receiving calls from certain sources. For some reason the calls are going to voicemail and being blocked from the ringer. I have not been able to determine what is causing that and it's a bit irritating. Particularly when you're expecting a call from someone and it gets blocked. On the positive side the staff at ooma are professional and willing to help. I just tried to resolve this problem on my own and I do not know whether I've been successful or not just yet.

Overall, received item quickly in the mail and was able to get it installed and running easily. The only complaint is not getting the advertised discount for purchasing a whole year of premium service ($20). Especially glad we could buy it from Best Buy at a lower price than online!