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Customer Ratings & Reviews

Model:
892943002445
SKU:
3404027
Your price for this item is $79.99

Customer reviews

Rating 4.6 out of 5 stars with 2373 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the Telo Internet Home Phone Service, especially the call quality and ease of use. Many also appreciate the low cost, overall reliable performance, and simple setup. The availability of many features is also a plus for users. A few customers, however, have expressed concerns about the porting process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 2,373 reviews
  • Pros mentioned:
    Call quality, Cost

    Rated 4 out of 5 stars

    Perfect alternative to a landline.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me many years to switch from the landline to VoP. I don't know why I waited so long. The rising Qwest landline phone bill was the catalyst particularly since I rarely used a landline. I seemed to only be paying to receive annoying calls from telemarketers, robocalls, etc. The Ooma is slightly complicated to set up but a dream once it is connected. I am able to block all of those annoying calls now. This is especially advantageous in anticipation of this election year. I did read every review everywhere regarding the "best" VoP service. Ooma seems to be the most reasonable in monthly cost (I pay only the fed/state/municipal) taxes. I am able to use all of my Panasonic telephone units with this system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Porting

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this to get out of a Comcast triple play. The set up was easy, picked a random number. Porting my existing number from Comcast was a pain in the bottom. ooma had contacted me via email to let me know the port was complete so then I went to change packages through Comcast to just tv and Internet and the Comcast Agent lied to me and said the port was not complete and if I cancelled my triple play with Comcast, they would take back the number and then we would lose the number for good. Ooma great Comcast bad

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Great Phone Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used for many years with out any issues, easy setup and sold performance. purchsed a new one to replace an exsisting unit that my have had an issue. I have saved a lot of money. The basic monthly cost is less then $6 dollars per month.

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Cons mentioned:
    Porting

    Rated 5 out of 5 stars

    Easy to set up and works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to keep a home phone (too old school about it I guess) but wanted to do it more cheaply.. the Ooma box was easy to set up and configure. They do charge you $40 if you want to port your existing number (which I did). It took 2 business days to complete to port from Comcast... in the meantime they will give you a free new phone number.. I keep my ion box down in the basement near my router and I can use all the existing phone wiring in my house! And I save from paying Comcast $10 a month

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty good. I bought this as a replacement Ooma for my mom. Overall, it's decent. Make calls, receive calls. One big issue my mom says is that it will drop calls sometimes. I think for the amount you pay on the monthly bill it's for the most part worth it. I also have the Ooma wireless version. It's a backup phone and it drops calls at times..but again for the price I pay for the monthly bill it's OK.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Cost

    Rated 5 out of 5 stars

    Excellent! This is definitely the way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thoroughly enjoy the product. I was referred to it by a friend and was skeptical at first. I decided to try it and it's the best decision ever! I save a lot of money monthly and I enjoy excellent service at the same time. I am a living testament that it is NOT too good to be true. You will never regret your purchase. You will be so haptic you will recruit all your family and friends to invest in one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best replacement for landline service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had our landline phone for 60 years, and when the telephone company stopped service we transferred the number to a cellphone line, but it was not the same. With Ooma, all telephone calls come in and ring all the telephones in the house. It is like the telephone company service, but better because calls are also forwarded to a cellphone and there are many other free or low-cost services available. Ooma was so easy to set up, If you have Internet service in your home, I would highly recommend it as a replacement for landline service.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Cost, Setup

    Rated 5 out of 5 stars

    OOMA TELO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the ooma telo for my home phone line to cut costs from my cable company. The setup was simple and porting my number took 4 days to complete. The call quality is excellent and the cost is around $5 per month. WHAT A GREAT PRODUCT!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Cost, Setup

    Rated 4 out of 5 stars

    Good cheap option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it, but it works fine. Setup was relatively simple and call quality sounds good. Nice option for less than $6 a month after the initial purchase

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Setup

    Rated 5 out of 5 stars

    Great VOIP Phone & Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Ooma to replace my Cable company's VOIP phone, as their bundle (Phone, Internet & TV) was just too much to pay. The price was very reasonable for the device, and set up was easy. It took about a week and a few days to "Port" over my existing phone number, and Ooma gives you a temporary number you can use/share with friends and family in the interm. I selected the Ooma Premier plan (about $120 a year), over the basic plan where you just pay taxes for your areas phone use (in my case a little over $6, which i need to pay regardless of what plan I selected). I needed to keep internet service with my cable provider, but my monthly cost were vastly reduced with call quality being the same as their VOIP phone system. I'm very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Overall performance

    Rated 5 out of 5 stars

    Great and Free Calls!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. So far I have only used the system as a home office setting and it works great! Great voice quality, excellent features and the only thing I have had to pay is the tax fees. It has a down side is that you should have a high speed connection and reliable connection in order for the system to work without trouble or noise. So far it has worked great. Also be careful with the "free" premium settings. Make sure you read the instructions so you know how to cancel these features if you are not going to need them.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality

    Rated 5 out of 5 stars

    Crystal Clear on T-Mobile Home Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear calls on t-mobile home internet even!

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Ease of use

    Rated 5 out of 5 stars

    Goodbye monthly phone bill!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! Easy to setup. Voice quality is great. I have just decimated my monthly phone bill. This product pays for itself in a very short period of time. The built in voice mail feature and ability to access voicemails from their smart phone app is great. It even lets you know if someone calls your home phone if you so desire. The blacklist features make it easy to block most telemarketers, too. A big improvement over Xfinity voice services.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid Purchase - Would Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Ooma Telo as a replacement for a landline phone for a new home business because I wasn't quite ready to jump in to the (considerably more expensive) Ooma Office system without testing this first. Original investment is a little pricey but I have to say this delivers on all its promises. Easy setup, TONS of features, and friendly customer service if you ever need help. Instant 2nd line that automatically forwards to your cell phone is handy too, although this is part of the 9.99/month Premier package - but still much cheaper than traditional phone service. Overall very impressed and would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Ease of use

    Rated 5 out of 5 stars

    Excellent VoIP phone service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Oooma Telo VoIP phone service was easy to set up and use. Good sound quality, easy to use voice mail service, and straight forward website that makes it easy to set up your account and revise settings. I am paying $3.84 each month for unlimited phone service in the U.S. I have not made any international calls yet, but the cost per minute are discounted prices.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Setup

    Rated 5 out of 5 stars

    Excellent Cost Effective Telephone Solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous telephone service for the past 5+ years was with Vonage. Although I had no complaints with their service, I was looking for a more cost effective solution. After careful consideration, I chose Ooma and purchased the Ooma Telo device. Voice quality has been fantastic, their calling features surpass those of Vonage and setup/activation was extremely easy. I should have switched a long time ago!

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Ease of use

    Rated 5 out of 5 stars

    Great device and investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, quality of the calls are crisp and clear. I received a perk from Best Buy when I purchased this device which was $50 worth of international calling card. I would buy this device from Best Buy which offers competitive pricing. Good bye to traditional expensive landline connections and hello to voice over internet providers like Ooma which only charges taxes to its customer on the basic plan. This is a wonderful cost saving connection.

    I would recommend this to a friend
  • Pros mentioned:
    Cost, Setup

    Rated 5 out of 5 stars

    Easy way to save money on phone service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Easy to set up and port our old phone number. Saving $40+ or more over AT&T. It was tough because 99% of the calls to our home phone were telemarketing but now and again a real one comes through, so this was a good alternative.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Works Exactly as Advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay - I was very, very skeptical that this would work. What I got, though, was a new phone system for my house for $5 per month that I was able to set up in 8 minutes. Eight minutes! It really did all the work for me after a brief set-up on their website to start the process. So easy, so fast, and works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Call quality, Cost, Ease of use

    Rated 5 out of 5 stars

    Fire your telecom provider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Easy to use. Powerful and versatile use cases and features. Can also have forwarding to mobile number. Helps save money and call quality is great. I will never go back to AT&T.

    I would recommend this to a friend