Customer Ratings & Reviews

Had a Verizon cellular base station for our home phone and service just kept getting worse. We were missing calls and at the end we often had no service at all. Went into their store twice and was told that there was no problem. Yeah, Right. Dumped Verizon and got the Telo. Took a bit of playing around to get it to work with my router, but now it is working well. I was a tech for 35 years, so getting it set up was not a big deal. Someone without experience might have a harder time getting the Telo working. That is why only 4 stars for ease of use. As far as actually using the unit and getting the features set up on the Ooma website, I would say that is 5 stars. I signed up for the Ooma premium service package. The call blocking features are handy, a lot less spam calls than we had before. So far, I am very pleased with the unit.

The Ooma -Telo VoIP device is an excellent option to address the support for a land-line. Initial activation and options setup were easy. Our old phone ported over within days (though we were told that it may have taken weeks). No problems interfacing with our existing home phone system (multiple cordless units w/ call voice messaging). Call quality is clear. Its been 2 weeks and we're glad we chose Ooma. A $5 monthly phone bill is a definite plus as well.

The unit has worked great. Had one minor problem and tech support had it straightened out for us almost immediately. They made it really easy to get rid of the prime, which gave you international calling but cost more. First bill was under 5 bucks. At this rate I will have this paid off in no time. Calls are clear and have not ever had a dropped call in two months of use.

This works just fine and at $10 a month for Premier instead of AT&T's $90 a month, it is great! I like the idea of having the option of a second phone number too, for no extra charge. There are a bunch of options we don't even use, yet.

Works just fine. Great option if you are not set to give up the landline.

This was an very easy set up and low costs way to maintain a land line and you can port an existing number to it. Call quality is as good or better then former cable land line. Happy with the product that lived up to it marketing and ease of installation.

If your household is anything like mine everyone has a cell phone. we had the most basic home phone that could not call long distance, it couldn't even call our cell phones that were in the same area code. And for this (lack of) service we paid about $25 a month. Even with the charge to port our phone number and the purchase price of Ooma we will come out ahead in the first year. Call quality is excellent although we do have a cable modem for Internet. On top of it all the home phone can call our cell phones now. Would have stuck with the phone company if they offered a $10/month plan or less but I'm glad they don't as it forced us to look into other options P.S. The port of our number was easy and completed sooner than expected, and in general setting up Ooma was very easy!

What can I say I love it, I have had no problems with it installation was easy and it's going to save me hundreds. One hint I would give you if your going to port your number(39.99 one time fee) follow the instructions and DO NOT CANCEL YOUR OLD SERVICE TILL YOU GET IT PORTED otherwise you will have to reactivate your service but if you choose a new number your fine

Excellent savings in monthly phone bill. You only pay taxes, in my case around $6 per month vs. $45 from AT&T. Reception and voice quality same as AT&T. You are also able to bring your existing phone number.

I made the leap from CenturyLink to Ooma at two locations. I now have better service with a lot more features, for a fraction of the price.

Crystal clear calls on t-mobile home internet even!

great quality, reduced my phone bill from $46 to $4. this phone system is easy to install and sound quality is perfect. no more unsolicited calls from tele- marketers .

Great purchase. I was overpaying for my home phone, and switching to Ooma was easy and saves me a lot of money. Plus, I get more services for much less money. I wish I had made this purchase sooner.

I have been a Ooma user since it first came out. I had my home phone number ported to the Ooma so I could keep it, as this is the number everyone knows to reach me. I know we all now have cell phones, but it's good to have this in case the cell service is bad. This is the number our kids use when all else fails.

It was very easy to set up and use. The longest part was figuring out what phone number I wanted to use. It is reliable and good for the price.

I had home phone service with the local provider for nearly free when bundled with DSL until they raised the rate once the promotion was over. When they wouldn't budge on price, I looked into many VoIP options and went with Ooma for their quality of service and better customer service than the competition. I just got the basic plan and now enjoy free phone service for $3.85 a month just to cover taxes. The taxes will vary depending on your locale. The setup was quick and easy. I had it running in less than 10 minutes. The sound quality is better than the landline, too. I also no longer get telemarketing calls and collection calls for the owners of my old number. The Ooma numbers aren't old recycled numbers, at least not yet. Of course, porting your old number is still an option.

Replaced my more than 15 year old OOMA hub with this updated version and couldn't be happier. Setup is straight forward. Activation was painless. Was up and running in less than 15 mins. Same high quality phone calls. Recommends!

For a technology challenged person like myself, it was easy to set up! Works great!

Very good service for good price. Premium service is reasonable with standard service costing only taxes and fees. I had a few problems getting my account set up but no problems with the device itself or operation. Any problems I did have with my account the support people were wonderful and sorting it out and correcting the problems. Calls are clear and online controls are easy to use for configuring options.

Great product. Easy to connect, great sounding. I paid the $40.00 to teleport my existing number and I went smoothly without a hitch. Website said it may take up to 3-4 weeks, but was only 4 days for me and they give you a temporary number while yours in being ported. Now saving $20.00+ a month from my prior triple play from the cable company. Would do this again in a minute...