Customer Ratings & Reviews

My freshman kid's laptop started to get loud and was glitchy. I took it in to my local Geek Squad and they immediately discovered the fan was faulty. I ordered one and they put it in. No hassles, no problem, and their estimated service was going to be over $350. I have the Annual $199 Geek Squad contract, and it was FREE to me. Love the warranty and the service from Geek Squad!

Love the services they offer, very friendly and understanding staff that will go above and beyond to help you with your problem with your device. Definitely would recommend it to anyone.

My laptop got sick from a virus and locked up. I made an appointment with the Geek Squad and was able to bring it in the next morning. They explained the process to be used and quoted the cost for the service and that I could get it back in a couple of days. They were able to get it done and back to me in less than 48hours. Problem solved and I've had no more issues. Very professional and courteous. No confusing tech talk, just good work.

Your Geek Squad members are so great and patient. They help everything. I am not a hi-tech smart person, your Geek Squad members answer my question, shows me how and all to do and to do not. I thank them for their time and services.

I love the geek squad services offered. Great way to pass on the frustration of a broken laptop to a professional. Keep up the good work.

Amazing! My computer got hacked. I called them and they fit me in asap. It was done in a day and since all was backed up it was easy to reinstall my stuff. The woman who helped me was awesome!

The person who worked with me was knowledgable, Friendly, and overall great.

Geek squad did a great job fixing the blue screen of death in thisbsystem

Son needed laptop hard drive replacement and Geek squad did an excellent job and his laptop was also loaded with any new window updates as well. Son mentioned laptop runs a lot smother and was very happy with the Geek squads quick drive replace and window patches updates. it was estimated between 24 - 28 hours and only took 8 hours. Thank You for great work Geek Squad Team.

The Geek Squad crew is simply the Best!! They were able to revive my laptop AND save all of my files/data. I couldn't be more pleased! Thank you so much!

Great protection for your devices. Will cover all electronics in your home for 1 price.

The agents took care of my emergency computer hard drive issue with patience, understanding, and knowledge. I was beyond thrilled with everyone's customer service.

I am totally impressed. I thought there was no hope for my laptop and Geek Squad came through and installed a new hard drive and now my laptop has been running smoothly. Thank you so much Geek Squad.

They were very fast and efficient. Even helped out with other issues I had.

Geek squad restored my son’s laptop to the factory settings. I was a walk in appointment and service was quick. It was also completed before the promised day.

Brought my laptop in with VERY slow 5200 rpm hard drive and replaced it with Samsung SD drive. Geek Squad copied over the operating system and files. My laptop is MUCH faster now.

So great. Helped me set up a new printer and television. Explained how to use everything. Took away all my stress with new technology.

The guys greeted each customer with respect. That scheduled my upgrade quickly and finished the job earlier than expected.

My experience with the geek squad was amazing. They were so patient with me. I am sure I asked the same question 20x and the guy I had answered it each time without a sign of annoyance. I did everything he recommended and my computer is doing amazing. I am 100% satisfied.

Have used this service several times. Always timely service.