Customer Ratings & Reviews

Geek Squad are the best service provider in terms of software and hardware

The agents restarted my computer, they were very efficient and got it back within a reasonable time frame.

Pretty good work and very quick! Fixed my son's computer

Good customer service and product knowledge. Have been using it for years!

They are pretty quick in checking in people and best in service.

The installation of a new OS was done very quickly and perfectly. Excellent service.

the geek squad. was highly knowledgeable and promptly fixed my problem

The customer service and expertise is stellar. When ever I call with an issue it is resolved!

New drive got my computer up and running! Geek squad did a great job!

I really like Best Buy for guiding me from scammers and keep my account safe

Always so kind and helpful. The geek squad crew directs me to the best options for what my needs are

I bought a new Dell computer that came with a 512gb SSD hard drive, however, my needs require more storage space than that, so I had them install a 1tb SSD hard drive & upgrade to windows 11 pro, they also made the 512 SSD a storage drive, The computer works flawlessly, and the membership paid for this service by the Geek Squad, love it!

Forget about going anywhere else to have your computer worked on. These guys are efficient, reasonable and fast. They even come to the house, amazing. Top shelf service from start to finish. I'll never go anywhere else.

Had them add an SSD as the main drive and move the original as a data storage. When i replied to survey with a question, I was contacted surprisingly fast! They were able to assist me directly over the phone. Simply Fantastic!

Geek Squad team was very knowledgeable and helpful throughout the process. Unfortunately, they were not able to fix my laptop but the service was exactly as I would expect. A full refund was issued.

My previous laptop took a serious and non-recoverable nose-dive on me. When the Geek Squad ran their diagnostics the found the information on my hard drive was not recoverable. Soooo, I decided to go ahead and purchase a new laptop. I carried my purchases to the Geek Squad folks and they quickly installed the new programs and settings for my use that day.

The program is a great value , the team actually cares about you as the customer .

Used geek squad to transfer from my old laptop to new laptop...very efficient, very professional

The geek guys are awesome. Cleared my computer, put back windows 10 and added a few downloads. It was ready in just a day. Great job.

The insulation was fast. The guys was very knowledgeable, friendly and respectful of my car kept it nice and clean.