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Customer reviews

Rating 4.5 out of 5 stars with 1150 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,150 reviews
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Nice service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are the best service provider in terms of software and hardware

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop virus and software installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation installed by professionals in store at a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought product from in for repair there was a problem afterwards brought it back they fixed it free of charge.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    The Geek Squad came to the rescue again, slam!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forget about going anywhere else to have your computer worked on. These guys are efficient, reasonable and fast. They even come to the house, amazing. Top shelf service from start to finish. I'll never go anywhere else.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Computer fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good work and very quick! Fixed my son's computer

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Upgraded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them add an SSD as the main drive and move the original as a data storage. When i replied to survey with a question, I was contacted surprisingly fast! They were able to assist me directly over the phone. Simply Fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service and product knowledge. Have been using it for years!

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    The Geek Squad is without exception is the Best+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service and expertise is stellar. When ever I call with an issue it is resolved!

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    New OS installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of a new OS was done very quickly and perfectly. Excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Rated 5 out of 5 stars

    Never disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always so kind and helpful. The geek squad crew directs me to the best options for what my needs are

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Rated 4 out of 5 stars

    Positive Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team was very knowledgeable and helpful throughout the process. Unfortunately, they were not able to fix my laptop but the service was exactly as I would expect. A full refund was issued.

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Rated 5 out of 5 stars

    lg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad. was highly knowledgeable and promptly fixed my problem

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Installed window 11 in couple of hours

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pretty quick in checking in people and best in service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New drive got my computer up and running! Geek squad did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was really sweet and extremely helpful! Had no issues with anyone whatsoever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new Dell computer that came with a 512gb SSD hard drive, however, my needs require more storage space than that, so I had them install a 1tb SSD hard drive & upgrade to windows 11 pro, they also made the 512 SSD a storage drive, The computer works flawlessly, and the membership paid for this service by the Geek Squad, love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, reliable and know what they are doing.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek guys are awesome. Cleared my computer, put back windows 10 and added a few downloads. It was ready in just a day. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop with New Programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous laptop took a serious and non-recoverable nose-dive on me. When the Geek Squad ran their diagnostics the found the information on my hard drive was not recoverable. Soooo, I decided to go ahead and purchase a new laptop. I carried my purchases to the Geek Squad folks and they quickly installed the new programs and settings for my use that day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best at what they do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was super helpful in assisting me in resetting my Mac book that i messed up, definitely would recommend to all of my friends and family

    I would recommend this to a friend
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