Customers express satisfaction with the iO Series 10 Rechargeable Electric Toothbrush's cleaning capabilities, noting its superior performance compared to traditional toothbrushes and the exceptional clean feeling it provides. However, some users have reported concerns regarding the battery life, citing instances of premature battery failure and inconsistent charge levels. These issues appear to affect the product's long-term usability. The overall experience is positive for many, but potential battery problems should be considered.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 30 reviews
Pros mentioned:
Cleaning
Rated 5 out of 5 stars
My Upgrade to the Oral-B iO10
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Upgrading from the Oral-B iO5 to the iO10 has been a game-changer. The iOSense charger with real-time coaching helps me brush more evenly, and the enhanced AI tracking feels super precise. It’s quieter, sleeker, and still gives that deep clean I love. Can’t wait for my 6-month dental visit to see what the hygienist thinks!
I would recommend this to a friend
Pros mentioned:
Cleaning
Cons mentioned:
Battery life
Rated 2 out of 5 stars
Would not recommend!
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It actually pains me to right this review, because I do love how well this brush cleans my teeth. It definitely gives you the “fresh-from-the-dentist” clean feeling, and even helps remove staining.
The issue is not with the performance, it is solely related to the battery. The batteries fail to take a full charge after a time, and it has happened to multiple brushes.
I bought the IO 9, and it failed at about the 1-year mark. The display shows the battery between 30-40%, but it dies in the middle of brushing your teeth.
I am religious about properly charging the battery. I never put it on the charger until it is under 10%, and never take it off until it’s fully charged.
I liked the IO 9’s performance, so (after my frustration reached its peak with battery issue) I thought I would try the IO 10 (X). I hoped that they would have corrected this issue with the new generation. It actually turned out to be worse. I am a little over 3 months in, and it has started doing the same thing.
Sadly, I will not be purchasing anymore Oral B products. I have not contacted warranty, and do not plan to. I’m not interested in going through the hassle of shipping the return, or waiting to receive a new one. I’m afraid the whole scenario is just totally unacceptable when you pay $400 for a toothbrush.
Also, for those wondering, there is no real difference between the 9 and the 10 (X). The 10 has a little different paint job, and the charging base has lights on it that are supposed to track your progress cleaning the different sectors of your mouth. It works properly about 25% of the time. Oh, it has a digital clock/timer too. There is no (zero, none) difference in the actual functions or performance.
Just my two cents, which I’m told is worth about $3.50. :)
No, I would not recommend this to a friend
Pros mentioned:
Cleaning
Rated 5 out of 5 stars
Dentist Clean Feeling
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this on sale for $249. Definitely worth it in my opinion. I love the color, and it feels like it has a slip resistant coating. I get around 2 weeks battery life and it only take around 3 hours to fully charge. I love having the option to use the oral b app that shows the inside of your mouth, or the io sense base that keeps the time and shows you where you are in your mouth. Overall, such a clean feeling after every use. Definitely worth the price if you can find it on sale. My daughter even commented on how white my teeth are now.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I upgraded from the Genius 8600 and this is an amazing unit. Unit is expensive but so far, I am happy with it.
A draw back of this, is the brush heads are different from the Genius series heads. Wish they were the same but I guess change is good.
You use it for for the 2 or so minutes a brush and it's down to 95/94% battery and chargers as soon as you put it back on the base. this unit should not always charge the battery after every use. There should have been a feature to allow the battery in the unit to go down to 50% before start to charge again. Other than that, I like the "upgrade".
One good thing I had was that I banked my points and then I used them on this. So the price wasn't bad, after that. Still an expensive unit though.
I would recommend this to a friend
Pros mentioned:
Cleaning
Rated 5 out of 5 stars
Good brush if you can get it on sale
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good price on a top of the line brush. I switched over from a sonicare top of the line model and while the brushing is a bit different, this feels like it cleans a little better. The rest of the features are about the same. One big difference is that it doesn’t stop on its own after the duration time you set. It just buzzes every 20 seconds.
I would recommend this to a friend
Rated 5 out of 5 stars
Love it!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wasn't sure about it as I had the old models years ago and they weren't fast enough, just nothing but torque which didn't seem to clean very well. This io series is a whole different ball game. Higher rpm's rather than slow torque. Hight recommend! I guess i should say that I didn't pay full price, but got it on sale.
I would recommend this to a friend
Rated 5 out of 5 stars
Oral B smartest Electric Tooth brush
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m really impressed with the Oral-B iO Series electric toothbrush! It’s incredibly smart and makes brushing so much more effective. I love how it digitally tracks my brushing time and shows exactly how long I’ve spent on each area. The pressure sensor with light indicators helps me maintain the perfect balance — not too hard, not too soft. Plus, the adjustable settings make it fully personalized. It’s not just a toothbrush — it’s a time-saving, high-tech upgrade for my daily routine!
I would recommend this to a friend
Pros mentioned:
Cleaning
Rated 4 out of 5 stars
My daily routine
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It organizes your daily routine for healthy teeth. The application itself make you run the habit easily. I gave four because it sometimes stops and starts while brushing and you can’t decide the start time sometimes you start sometimes it starts itself. However it worth buying for fresh teeth and breath
This reviewer received promo considerations or sweepstakes entry for writing a review.
This toothbrush is great, but the software and sync isn't up to snuff! I've had to reinstall the software multiple times to get it to work correctly, and I've just given up! I contacted customer support, but have yet to hear back from them. Just NOT worth the $400 I spent on it! Get an earlier model without the glitchy software!
No, I would not recommend this to a friend
Pros mentioned:
Cleaning
Rated 5 out of 5 stars
Best Dentist Recommendation
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the ultimate smart toothbrush. Gives the ultimate clean and fresh feeling like you just stepped out of your dentist. The toothbrush maps out your entire mouth and with the help of the app tells you if you have brushed all around. Got this on a $50 off price match from the Oral B website. Good investment if you prioritize oral care.
I would recommend this to a friend
Pros mentioned:
Cleaning
Rated 2 out of 5 stars
Change the toothbrush head design
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does a great job overall with cleaning and has a lot of great features. I almost did not select this item because I didn’t like the color options, specifically the random dot/ paint pattern. I would not buy this again because I really dislike the toothbrush head when compared with Sonicare. The cleaning itself is really good but the toothbrush head has mutilple holes in it causing it to leak toothpaste unless I am looking up at the ceiling the entire time.