Customer Ratings & Reviews

Upgrading from the Oral-B iO5 to the iO10 has been a game-changer. The iOSense charger with real-time coaching helps me brush more evenly, and the enhanced AI tracking feels super precise. It’s quieter, sleeker, and still gives that deep clean I love. Can’t wait for my 6-month dental visit to see what the hygienist thinks!

This toothbrush is great, but the software and sync isn't up to snuff! I've had to reinstall the software multiple times to get it to work correctly, and I've just given up! I contacted customer support, but have yet to hear back from them. Just NOT worth the $400 I spent on it! Get an earlier model without the glitchy software!

It actually pains me to right this review, because I do love how well this brush cleans my teeth. It definitely gives you the “fresh-from-the-dentist” clean feeling, and even helps remove staining. The issue is not with the performance, it is solely related to the battery. The batteries fail to take a full charge after a time, and it has happened to multiple brushes. I bought the IO 9, and it failed at about the 1-year mark. The display shows the battery between 30-40%, but it dies in the middle of brushing your teeth. I am religious about properly charging the battery. I never put it on the charger until it is under 10%, and never take it off until it’s fully charged. I liked the IO 9’s performance, so (after my frustration reached its peak with battery issue) I thought I would try the IO 10 (X). I hoped that they would have corrected this issue with the new generation. It actually turned out to be worse. I am a little over 3 months in, and it has started doing the same thing. Sadly, I will not be purchasing anymore Oral B products. I have not contacted warranty, and do not plan to. I’m not interested in going through the hassle of shipping the return, or waiting to receive a new one. I’m afraid the whole scenario is just totally unacceptable when you pay $400 for a toothbrush. Also, for those wondering, there is no real difference between the 9 and the 10 (X). The 10 has a little different paint job, and the charging base has lights on it that are supposed to track your progress cleaning the different sectors of your mouth. It works properly about 25% of the time. Oh, it has a digital clock/timer too. There is no (zero, none) difference in the actual functions or performance. Just my two cents, which I’m told is worth about $3.50. :)

Does a great job overall with cleaning and has a lot of great features. I almost did not select this item because I didn’t like the color options, specifically the random dot/ paint pattern. I would not buy this again because I really dislike the toothbrush head when compared with Sonicare. The cleaning itself is really good but the toothbrush head has mutilple holes in it causing it to leak toothpaste unless I am looking up at the ceiling the entire time.

This is the ultimate smart toothbrush. Gives the ultimate clean and fresh feeling like you just stepped out of your dentist. The toothbrush maps out your entire mouth and with the help of the app tells you if you have brushed all around. Got this on a $50 off price match from the Oral B website. Good investment if you prioritize oral care.

Outstanding! Dentist level cleaning everytime and the toothbrush accurately detects where you are brushing so that you don't miss any areas.

I upgraded from the Genius 8600 and this is an amazing unit. Unit is expensive but so far, I am happy with it. A draw back of this, is the brush heads are different from the Genius series heads. Wish they were the same but I guess change is good. You use it for for the 2 or so minutes a brush and it's down to 95/94% battery and chargers as soon as you put it back on the base. this unit should not always charge the battery after every use. There should have been a feature to allow the battery in the unit to go down to 50% before start to charge again. Other than that, I like the "upgrade". One good thing I had was that I banked my points and then I used them on this. So the price wasn't bad, after that. Still an expensive unit though.

The round bristles have been great for me! Took a bit to get used to, but it cleans fantastically!

Good price on a top of the line brush. I switched over from a sonicare top of the line model and while the brushing is a bit different, this feels like it cleans a little better. The rest of the features are about the same. One big difference is that it doesn’t stop on its own after the duration time you set. It just buzzes every 20 seconds.

Recommended by my dental hygenist, this series has great features which have made a significant, positive difference in my oral care routine and improvement in my oral health. A lot to spend on a toothbrush, but for me was worth it.

Honestly I was extremely excited about using this smart toothbrush, and right after the two month window of returning it, it stopped working completely. Getting just the regular electric brush would have been the best option. I expected much more AI technology for a $400 toothbrush. I wish I would have heeded the user reviews and not bought it at all.

I love this tooth brush. I had a he old generation and I can really feel the difference. Highly recommended

Exactly what my wide wanted! If you are looking to get after great dental hygiene this year you are looking at the right product. With a variety of modes and minimal space occupancy you can not go wrong.

Got it as a present for my husband, he is super happy with this toothbrush.

Amazing! Quality is everything for me and this one definitely provides me the quality and options I need. Is a bit on the pricey side but if you’re looking for something modern, colorful and with multiple options this is the one!

Best toothbrush I've ever used. Feels like I went to the dentist everytime I brush.

Excellent product. Works great and efficient. Awesome

Really good toothbrush. It vibrates on your teeth and cleans them.

I really this toothbrush. With the it make is essy to see which area you missed and prevents you from pressing hard on your teeth

Best buy customer service is terrible it’s in India and they don’t care they lie lie and Lie bc they know nothing Ivan Do. Don’t buy onlineb