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Customer Ratings & Reviews

Your price for this item is $293.99

Customer reviews

Rating 3.4 out of 5 stars with 13 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

62%would recommend to a friend

Customers are saying

Customers are delighted by the comfort of the Xeno Gaming Chair Faux Leather, with many praising its comfortable cushions and overall ease of use for gaming. However, some customers express concerns regarding the build quality, citing issues such as cracked seams and problems with assembly. The value for the price point is also a subject of some debate. A few customers reported receiving damaged or defective chairs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
  • Cons mentioned:
    Quality

    Rated 1 out of 5 stars

    Horrible experience.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to go with the computer system I just purchased from Best Buy and I was supposed to get this item on December 15th and have been going back and forth with the Best Buy total tech dept, FedEx express , FedEx ground and everyone in between to find this package. It is now December 24 and I am being told I can expect it maybe by the 27th and if not at least by the new year. I was also told that I would also not be able to get a refund to be able to go in to just buy this in person or a different one in person, I was told the only reason the total tech exists is to help people install things and not to help with orders. If there were zero stars that is what I would be giving! I also can’t add a photo because there are no photos to add, unless you want a photo of an empty porch, which is what I included.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had just an office chair before hand so this is a big upgrade and I love it so much, so comfortable for gaming. Did a few 5 hour plus sessions and no pain or discomfort!

    I would recommend this to a friend
  • Cons mentioned:
    Quality

    Rated 1 out of 5 stars

    Piece of junk not worth even $50

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is a nightmare. The holes do not line up so it will make you think you're screwing it in but it will never stop turning because its putting another hole into the fabric. The directions have the parts listed as letters but the parts are listed with numbers so its a guessing game to figure it out. After finally thinking its done, there is a crack in the space between the seat and backing that isn't even. It wobbles and when I went to put it at the desk, a screw popped out onto the floor. I'm returning this piece of garbage and they should not be charging $220 for this junk.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Quality

    Rated 3 out of 5 stars

    Does it's job.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad chair. Very expensive for the quality in my opinion but hey it's a chair right?

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect seat!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortible and looks good, i’m so like it and happy to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome chair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as is described a fantastic chair, fit and function are great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    this chair is good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not even being biased this is a great chair and easy to put together infact i put it together by my self

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    gaming chair

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really easy to put together. the cushions are comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    A must have!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome chair! Very comfortable. I use it as an office chair.

    I would recommend this to a friend
  • Cons mentioned:
    Quality

    Rated 1 out of 5 stars

    Overpriced piece of junk & very uncomfortable.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT buy this overpriced piece of junk. It was very uncomfortable, defective and had to return it!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money or struggle to get it assemble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pure hell trying to get arms on. Holes just enough “off” to make for major struggles. Not sure if they will stay on. A return is becoming a real possibility!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lost potential

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the leatherette not separated from the cloth, it coulda been great. Lasted me for 2 good years. Shame bc as a musician, I need the lifting arms.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming chair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually loved it, it just like the picture same thing.

    I would recommend this to a friend