Customer Ratings & Reviews
- Model:
- 78-50458
- SKU:
- 7311021
to a friend
Customers are saying
Customers highly value the overall design of the Agility Portfolio Case, but some have noted issues with the magnets. The magnets' ability to securely hold the case components has been questioned, with some reporting that the adhesive or magnetic strength is insufficient. This suggests a potential area for improvement in the product's design.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Magnet
Guys...did you even test this thing?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a HUGE Otterbox fan for years, but the Defender series finally got too bulky for me. When my company bought me a new iPad Air 2, I excitedly jumped on Otterbox's versatile new Agility series. The design in theory is amazing. The ability to switch between a professional-looking, highly functional folio-stand and a portable but protective shell was wonderful. But this system has a terribly fatal flaw. Among the lovely symphony of plastic, vinyl, and metal, lies an absolutely stupid layer of glue. The core hard cover attaches to the folio and wall mount via a pair of magnets. As one might expect, when removing the iPad from the folio or Wal-Mount, the power of the magnets tears the glued-on magnet right off the shell. Any number of fixes would have worked. Make the magnet on the shell internal. Use stronger adhesive. Anything. But the cheap glue Otterbox uses renders any fix futile: the whole line will likely have this problem. Otterbox may fix this problem in time. But for now, AVOID to Agility series.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi NigelWD,
Apologies for being a bit late to this party, so to speak, but we can definitely get you into an Agility Shell that won’t have the issue with the magnet. Please feel free to either email us directly at [email protected], or just give our friendly Otters a quick call at 1-855-688-7269, and we’ll be more than happy to get this thing locked down!
Cheers,
OtterBox Customer Service Team
- Cons mentioned:Magnet
Not recomeded
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product fell apart the day after I bought it. The glue on the magnet did not hold to the case. Could not use the case other than as a cover. The stand did not work. Vey difficult to use as a stand before it failed. Not a good product.
No, I would not recommend this to a friend The worst case ever. It has already come apart .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is not only not convenient to use but it has already come apart. For an expensive item it is really poorly made.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Rlucas23,
What's going on with the OtterBox Agility Portfolio that's left you feeling so disappointed? Go ahead and give our handy Otters a call at 1-855-688-7269 so we can understand the specifics, and we'll fix this up with a warranty replacement that we're confident won't let you down again!
Best,
OtterBox Customer Service Team
- Cons mentioned:Magnet
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The magnet does not hold as it is suppose to. Would not purchase again.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Kiki,
We’re sorry that the magnet is not securing the portfolio like it should be. This is not typical and we want to get this resolved for you. Please give our friendly Otters a call at 1-855-688-7269, and we will be happy to get a warranty replacement set up for you.
Best,
OtterBox Customer Service Team
Case doesn't fit well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is sturdy, but the buttons are off for the volume and therefore I have to continue unsnapping the cover. The adhesive isnt strong enough for the magnet and I've had to superglue it.
No, I would not recommend this to a friendGuys...did you even test this thing?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a HUGE Otterbox fan for years, but the Defender series finally got too bulky for me. When my company bought me a new iPad Air 2, I excitedly jumped on Otterbox's versatile new Agility series. The design in theory is amazing. The ability to switch between a professional-looking, highly functional folio-stand and a portable but protective shell was wonderful. But this system has a terribly fatal flaw. Among the lovely symphony of plastic, vinyl, and metal, lies an absolutely stupid layer of glue. The core hard cover attaches to the folio and wall mount via a pair of magnets. As one might expect, when removing the iPad from the folio or Wal-Mount, the power of the magnets tears the glued-on magnet right off the shell. Any number of fixes would have worked. Make the magnet on the shell internal. Use stronger adhesive. Anything. But the cheap glue Otterbox uses renders any fix futile: the whole line will likely have this problem. Otterbox may fix this problem in time. But for now, AVOID to Agility series.
No, I would not recommend this to a friendGreat case system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First off its an OtterBox and second it's a great a versatile mounting and case system for anywhere you can think of
I would recommend this to a friend
