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Customer Ratings & Reviews

Customer reviews

Rating 3.3 out of 5 stars with 77 reviews

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Rating by feature

  • Value

    Rating 3.1 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.2 out of 5 stars

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Cons mentioned filter

58%would recommend to a friend

Customers are saying

Customers consistently note the Alpha Flex Series Screen Protector's effectiveness in protecting the screen and its ease of installation. Many appreciate the screen protector's snug fit, but some find the price point to be high. A few users experienced challenges with bubbles or application, suggesting the installation process could be improved for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 77 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    *

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought this and I'm guessing he likes it since he's using it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best screen protector i've used so far. Easy to put on and no bubbles at all.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality, but didn't fit my Samsung. Very large.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is a little bulky.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this case to be a little bulky little bulky. I wish that it was more compact for the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Screen protector

    Rated 5 out of 5 stars

    S21

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen protector that stays on with the curve edges

    I would recommend this to a friend
  • Pros mentioned:
    Screen protector

    Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps my phone safe and i drop mine all the ti.e also super affordable

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Can't give it a 0 so I had to give it a one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't give it 0 stars. I had cleaned and prepped the phone in the holder I took of the base (1) layer to stick the protector on the phone. I put down and attached as directed squeezed the air out and lifted the top (2) protective layer. The screen protector never left the (2) layer. 3 tries later and all manner of crud was stuck on the protector and it still would not release from (2). Otter has really gone downhill in quality since they removed screen covers from their cases. Stay away.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the frustration you experienced with your Alpha Flex installation! We appreciate your feedback, and we'll be sure to let our design team know about your troubles. In the meantime, we have a great warranty, so please don't hesitate to give us a ring at 1-855-688-7269, and we can get you taken care of with a replacement screen protector.

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    cover screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well easy to install the cover. Cleasr screen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    otter box is the best it is great it was easy to put on

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Good screen protector / POOR GEEK SQUAD INSTALL!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is good, however Geek Squad did a poor install. Wish I had saved my money. I probably could have installed with out the bubble Geek Squad left me!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that your Alpha Flex was installed with a bubble underneath it! The good news is, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement screen protector. Feel free to call us at 1-855-688-7269, and we can get your claim started. We also have a helpful installation video on that product page. You can watch that here: https://youtu.be/meT2obJtuFs

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 2 out of 5 stars

    Would NOT recommend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO. many. bubbles. No matter how careful you are in putting it on there will be bubbles. So frustrating especially giving the cost of the protector.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good. This plastic and was very bubbly. When replaced it had a gooey paste left on my new phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's unbelievable that the price of this phone doesn't really equate it's capabilities. I'll recommend it anyday. Great purchase solid performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polymer screen protector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This screen protector is a good design. I much prefer these to be the plastic polymer, rather than the design made of glass.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We return the item because my boyfriend don't like it

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sad to hear that your boyfriend ended up returning that Alpha Flex! We'd love to hear more detailed feedback about where we may have fell short. Feel free to call us at 1-855-688-7269 and share your thoughts with our Customer Service Team.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great Screen protector

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this screen protector. It is a bit tricky to get on but once it is on, it's great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still the best buy for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best of all the phones,Samsung S21 +5g.The sticky point: one looses money too fast once you've purchased the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should not go without. The one that came with the phone wasn't the greatest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen protector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thick screen protector. I recommend it. Glad I that I purchased it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Gone Wrong

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Otterbox products. I have placed screen protectors on before. But this screen protector was horrible. Taking off the plastic portion to put on the screen should not be difficult to remove, this was like someone had super glued it on.

    No, I would not recommend this to a friend
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