Customer Ratings & Reviews
- Model:
- 77-82372
- SKU:
- 6439205
Rating by feature
- Value
Rating 3.1 out of 5 stars
- Quality
Rating 3.4 out of 5 stars
- Ease of Use
Rating 3.2 out of 5 stars
Customers are saying
Customers consistently note the Alpha Flex Series Screen Protector's effectiveness in protecting the screen and its ease of installation. Many appreciate the screen protector's snug fit, but some find the price point to be high. A few users experienced challenges with bubbles or application, suggesting the installation process could be improved for some.
This summary was generated by AI based on customer reviews.
cell phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great ,, very pleased with the service and product.
I would recommend this to a friendDefective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looked easy to apply… but it wouldn’t peel off the back part. I have it sitting on my desk not on my phone as a screen protector. Screen protectors aren’t cheap either
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .That Alpha Flex Screen Protector isn't heavy enough to act as a paperweight, and as you alluded to, really shouldn't be sitting on top of anything other than a device display. We're very sorry that you've had such trouble with your particular piece, but we're confident that we'll be able to help get this all smoothed out with a brand-new warranty replacement that is sure to allow for a clean installation.
Just give our friendly Otters a call at 1-855-688-7269 and we'll be glad to help set the wheels in motion on this.
Kindly,
OtterBox Customer Service Team
Galaxy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the phone great quality good price takes great pictures
I would recommend this to a friendNot worth the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tho screen protector is extremely difficulty to out on. I hav been using it now for a few weeks and i am not impressed at all. Actually going to buy a new one asap
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you had troubles with that Alpha Flex! We'd love to hear more detailed feedback about your experience, so we can pass your thoughts up the ladder to our design team. Feel free to reach out to our helpful Customer Service Team at 1-855-688-7269, let us know what's going on.
Best,
OtterBox Customer Service Team
Glass cover
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to put on the phone. Just wish it was fingerprint free.
I would recommend this to a friendCase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great cover... i highly recommend this case.......
I would recommend this to a friendNot as Good as the Otterbox Name
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product isn't as Good and the less Expensive ones. It was more difficult to install. The Best Buy employee also couldn't get all the Bubbles out.
No, I would not recommend this to a friendPoor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. The protective film thats supposed to protect the screen protector did the opposite. Not a good quality.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Alpha Flex! We appreciate your feedback, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so feel free to call us at 1-855-688-7269, and we'd be more than happy to get you taken care of with a replacement screen protector.
Best,
OtterBox Customer Service Team
Do not buy!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.$40 piece of trash. Didn't not fit my S21 5G properly and I didn't realize it until it was too late.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Alpha Flex! It looks like you're leaving a review for the Galaxy S21+ 5G, which will not be compatible with your Galaxy S21. If you are actually using the S21+, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
No good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not able to peel off. When we finally got it off it would not stick. Waste of time and money.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Your frustration is certainly understandable, and we are very sorry to hear that you had such trouble with the installation of the Alpha Flex Screen Protector. We're confident that a brand-new warranty replacement will smooth things right out, and we'd be more than happy to help get one in the works. We're also including a link to our handy install video on our official YouTube channel for your future reference with the new piece.
https://www.otterbox.com/en-us/warranty-claim
https://www.youtube.com/watch?v=meT2obJtuFs
Best,
OtterBox Customer Service Team
Screen Protector
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the screen protector on January 29, 2021, I would not recommend this to anyone
No, I would not recommend this to a friendDon't waste your money!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have listen to the negative reviews. Everything they described is true.
No, I would not recommend this to a friendNot good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started to damage a week into it. Will not purchase this brand.
No, I would not recommend this to a friend- Cons mentioned:Price
Poor Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While the principle to this product is great, the execution is terrible. A few point listed as follows: -while removing the item from packaging and attempting to adhere the screen protector to my phone following the directions provided, it cracked. - I noticed there was little adhesive on the main part of the protector, and was only located on the edges. - Once I got the screen protector "adhered" if thats what you want to call it, the biometic recognition feature on my phone was not functioning properly. All in all I believe that my 6 year old son could design and exacute a better product than what I purchaced, unfortunately. At 40$ I would expect a high quality product to protect my high quality device and that is not what was received
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Chelsey!
We're sorry to hear about your frustrations with the application of your Alpha Flex! We appreciate your feedback, and we'll be sure to get your thoughts passed along to our design team. The good news is, we have a great warranty, so give us a ring at 1-855-688-7269, and we'd be more than happy to get you taken care of with a replacement screen protector. We also have a helpful installation video on that product page. You can watch that here: https://youtu.be/meT2obJtuFs
Best,
OtterBox Customer Service Team
Never had problems with screen protectors before
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sheet that needs to be pulled off screen protector would not come off, pull tab they had for it came completely off. I tried seperatung it with fingers carefully but left ugly white mark from where i tried peeling it off. Heat on way the way to store mustve done something to adhesive. Will be returning it as it was useless
No, I would not recommend this to a friend- Cons mentioned:Price
Dontbuythis
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Considering that this is an Otterbox product, it's got to be the worst they produce. A flimsy, cheap looking sheet of plastic. I don't know who would buy this at regular price of $40.00.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear you're feeling like the cost of the Alpha Flex screen protector isn't quite in line with the value provided. Although it might not look like much, you can rest assured that we've put forth every effort—from design and materials to manufacturing and post-production testing—to ensure it'll be up to the challenge.
Is there any specific trouble you've had with your current piece? Feel free to give our friendly Otters a call at 1-855-688-7269 if we can be of any further assistance and we'll always be happy to help!
Best,
OtterBox Customer Service Team
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not able to even use the screen protector because of the non specific instructions that came with the screen protector. I messed up the installation process and wasted a lot of money not to be able to use the product I paid for. Very disappointed.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you had troubles installing your Alpha Flex screen protector! We appreciate your feedback, and we'll be sure to let our design team know about your experience. The good news is, we have a great warranty, so give us a ring at 1-855-688-7269, and we'd be more than happy to get you taken care of with a replacement Alpha Flex. We also have a helpful installation video on that product page. You can watch that here: https://youtu.be/meT2obJtuFs
Best,
OtterBox Customer Service Team