Customer Ratings & Reviews
- Model:
- 77-89301/77-91532
- SKU:
- 10936168
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
to a friend
Perfect fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit, as advertised. It was also in stock for a good price.
I would recommend this to a friendPhone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality for the price! Works well for me !
I would recommend this to a friendWaste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen broke the first week Such a waste of money The Otterbox brand is nothing like it used to be
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're very sorry to learn about your unfortunate experience with the Alpha Glass screen protector for your iPhone 14 Plus/13 Pro Max. While we design our products to minimize the risk of damage, there are variables that can influence the outcome of any drop or fall that we're unable to prevent. We can't extend our warranty to the device itself, as we aren't the manufacturer. We'd be more than happy to help with a brand new screen protector though. Please give our customer service team a call at 1-855-688-7269 with any questions or if you'd like a new Alpha Glass.
Kindly,
OtterBox Customer Support
Not satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bubbles on the top of my screen with zOtter box defender on 13 pro max
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize for the issues experienced with your screen protector. We would certainly be happy to get you a new screen protector and a fresh start at the application process via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Buyer beware for 14 max
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is only regarding the iPhone 14 pro max. This does not fit this model. The cut out is only for the 13 max with the bigger notch up top. Since the 14 max does not have that, when you install it the notch cut out covers the front facing camera … buyer beware for the 14 max model
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Our apologies for the confusion, but this specific Alpha Glass screen protector is only for use with either the iPhone 13 Pro Max or the iPhone 14 Plus, each of which utilizes the same notch cutout.
If you're still in the market for a screen protector to cover your iPhone 14 Pro Max (different than the iPhone 14 Plus), which has a different front camera configuration, we do make several, which you can check out on our official website. And definitely give our friendly Otters a call at 1-855-688-7269 with any questions, and we'll always be happy to talk shop!
Best,
OtterBox Customer Service Team
Poor Design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This screen protector has a notch cutout at the top. Associate said this was the correct protector for new iPhone 14 Pro Max. I do not recommend for the 14 as the notch does not lineup at all.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Unfortunately, it's easy to see how things could get a bit confusing in terms of the device compatibility of this specific Alpha Glass screen protector, as it was designed for use with either the iPhone 14 Plus or the iPhone 13 Pro Max, but not the iPhone 14 Pro Max, the latter of which does require a different notch cutout.
We're including the link to the correct item for your current device below, and we would recommend touching base with Best Buy to facilitate a return or exchange. For any product questions, please feel welcome to give our friendly Otters a call at 1-855-688-7269, and we'll always be happy to help.
https://www.bestbuy.com/site/otterbox-alpha-glass-screen-protector-for-apple-iphone-14-pro-max-clear/6511037.p?skuId=6511037
Best,
OtterBox Customer Service Team
Screen protector
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s was a great protectors but it didn’t fit mi new fhone
I would recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using otterbox for a long time this is the first tine i got disappointed this item is not compatible on iphone 14 pro max the cut off doesn’t fit ive wasted my money on this item for misleading
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Not sure quite where the mix-up occurred, but you are correct that this specific Alpha Glass screen protector won't work with the iPhone 14 Pro Max, just the 14 Plus or the 13 Pro Max. But we do make the same thing for your awesome new device, and you can find it right here at Best Buy!
https://www.bestbuy.com/site/otterbox-alpha-glass-screen-protector-for-apple-iphone-14-pro-max-clear/6511037.p?skuId=6511037
Best,
OtterBox Customer Service Team
Best Buy need better training
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy rep did not put my screen protector on correctly. She also was not knowledgeable about iPhone products.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .So sorry to hear that Alpha Glass isn't sitting cleanly on your phone. We understand how frustrating that can be. We want to make sure your device's screen is clearly visible and properly protected. Give our team a buzz at 1-855-688-7269 and we'd be more than happy to get this cleared up with a replacement!
Cheers,
OtterBox Customer Service Team