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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 174 reviews

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91%
would recommend
to a friend

Customers are saying

Customers enjoy the Apple MFi Certified 10' Lightning USB Charge-and-Sync Cable's durability and length. Many appreciate the cable's extended length, finding it very handy. Positive feedback also highlights the cable's value for its price. There were no reported negative comments about this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 174 reviews
  • Pros mentioned:
    Durable

    Rated 5 out of 5 stars

    Awesome Cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable is awesome. This cable is so much more dorable than any other cable I have had. I always break my cables but I know I’m not gonna break this one. It’s well protected at the usual breaking point on a normal cable

    I would recommend this to a friend
  • Pros mentioned:
    Durable

    Rated 1 out of 5 stars

    #fail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had a charger break in the phone until now!!! I was excited when I found this wire made by Otterbox because they normally deliver a good reliable product. This wire was on sale and is a heavy duty 10 ft wire, I was sold on all of the above. On the 3rd day of using this wire. The charging plug broke inside the phone. I’ve been an iPhone user for 7 years and I’ve never had this happen!!! This product will be going back to the store!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there Kirstent06,

      We're truly sorry to see that this charging cable didn't end up getting along so well with your iPhone! This is definitely not typical of the product. If you still have the cable around and would like to give this another chance, please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll gladly hook you up with a warranty replacement that we trust shouldn't give you any issues going forward!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 1 out of 5 stars

    Did not hold up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality, the charging blade pulled out of the cable when I unplugged my phone. It was stuck in my phone, I had to pull it out with my Leatherman.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Smith15,

      Yikes! This definitely does not sound like the awesome experience that we envisioned for that charging cable, and our awesome Otters would love to hook you up with a warranty claim. Don't hesitate to call them at 1-855-688-7269, and you'll have a replacement headed your way in practically no time at all!

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Durable, Length

    Rated 4 out of 5 stars

    Sturdy charger cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only time will tell how long this charger cord will last, (I’ve only owned the item for a few weeks, so I gave it a 4) but so far so good . The extra support around the plug in portion of the cord gave me the impression that it will make all the difference in its longetivity. We all know how the charger cords seem to stop working randomly or fall apart! The price point difference (increase) can make one hesitate, but I much rather have a cord that will last longer than have to keep buying a new charger cord, the latter instance will obviously be more expensive in the long run . Given that I don’t purchase any other cover other than an otter box for my iPhone, I tend to trust their quality of product . I chose the 10 ft cord for myself and the regular size cord as a gift .

    I would recommend this to a friend
  • Pros mentioned:
    Durable, Length

    Rated 5 out of 5 stars

    Great Performance As Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got so tired of the flimsy lightning cables that kept wearing out so easily. I also got tired of not having enough length to be able to charge my phone and use it comfortably. This cable eliminates both of those problems. In true OtterBox fashion this cable stands the test of time and allows plenty of room to move while charging on my bed side table.

    I would recommend this to a friend
  • Pros mentioned:
    Durable
    Cons mentioned:
    Pricey

    Rated 4 out of 5 stars

    Great long cord!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time purchasing an otter box cord, works great, super long, durable!!! Only thing I didn’t like was the price but if it lasts it’s worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Durable, Length

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super hardy. It feels like it will last forever. Plus the length is a game changer.

    I would recommend this to a friend
  • Pros mentioned:
    Durable, Length

    Rated 5 out of 5 stars

    Great length

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't break easily I love the durability and the fact it reaches across my room

    I would recommend this to a friend
  • Pros mentioned:
    Durable

    Rated 5 out of 5 stars

    Best iPhone cable yet!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always trusted Otterbox with the safety and reliability of my phone, so I decided to try their cables as well. The cane is very durable at the end where the lighting pins are located. It feels very well made, and on top of all this it has an unlimited warranty through Otterbox so you can’t beat that!!

    I would recommend this to a friend
  • Pros mentioned:
    Durable, Fast charging, Length

    Rated 5 out of 5 stars

    Great durable cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cord and worth every penny. Fell in gonna be using this cord for years. It is very fast charging and can extend to where I need it to go.

    I would recommend this to a friend
  • Pros mentioned:
    Durable, Fast charging

    Rated 5 out of 5 stars

    Love the high build quality and 10' length!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had problems finding long charge cables that will actually charge at the full rate using a LG fast charger with my LG V10 smartphone. This OtterBox cable is built to really high standards, it feels heavy cable-wise and the connector ends are aluminum instead of plastic, with long and tough flex protectors on each end. It charges just as fast as the LG cable that came with the phone, but is so much more convenient being 10' long instead of just 3', and I think it will last a very long time. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Durable

    Rated 4 out of 5 stars

    Extremely Tough but not indestructible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Otterbox stuff, it has always proven high quality and great value. But i don't care what anyone says, NOTHING is indestructible. Mom was going thru OEM cords every 6 months. So I went with a know brand with overall good reviews. I'm not disappointed, and do recommend it. So how did Mom break this one less than a year? Me" How in the world id you break that cable?" Mom: " I know I was holding it wrong by the cable." REALLY MOM??? Where is it? I think I threw it out. . . WHAT?? It has a lifetime warranty!!! "Opps". Got to love mom :-) As it still lasted several month longer that the old one and she did admit that she though it being tougher meant she could still use it incorrectly. So we purchased another one and she "Promises" to "Use it correctly. . .and if I break it, I won't throw it away" Everything I have ever purchased form Otterbox that had an issue Otterbox has stood behind it and made things right quickly and without issue. They have earned my trust and loyalty. I recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Durable, Fast charging, Length

    Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long and reaches everywhere and charges phone quick and doesn't tear like apple product

    I would recommend this to a friend
  • Pros mentioned:
    Length

    Rated 5 out of 5 stars

    What a reach!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cord is longer than I imagined. 10ft can really reach far. Which is great, I can charge my phone from over the couch and not have to get up or turn around to get a call or a text.

    I would recommend this to a friend
  • Pros mentioned:
    Durable

    Rated 5 out of 5 stars

    If I could give 6 stars I would.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough as nails. I have never had a cord last so long. I am very happy with it. No sighns of wear yet and I have been using it for months took it on vacation with me and everything.

    I would recommend this to a friend
  • Pros mentioned:
    Durable, Fast charging

    Rated 5 out of 5 stars

    Awesome, Fast Charging Cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great, sturdy charging cable that does charge my IPhone X markedly quicker than other cables. It is solid and braided and has withstood months of use very easily with no fraying or damage. That being said, Otterbox or not - NO charging cable (IMHO) is worth $35. On sale at less than half price, it was an awesome purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Length

    Rated 5 out of 5 stars

    Fantastic cable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this lightning cable! It's a 10 foot cable. Apple only makes a 6 foot. Works perfectly with my iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Length

    Rated 5 out of 5 stars

    Extra Long iPad Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This extra long charger for my iPad Pro allows me to work on it while still getting a good charge.

    I would recommend this to a friend
  • Pros mentioned:
    Durable

    Rated 5 out of 5 stars

    Tough cord!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got tired of all our other charger cords breaking at the bending point. This one is great!

    I would recommend this to a friend
  • Pros mentioned:
    Durable, Length

    Rated 5 out of 5 stars

    Heavy Duty Lightening Cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox makes a really great heavy duty Lightening Cable. I bought the 10 foot version to be able to connect my phone from the front seat charger in our car to reach all the way into the backseat. It is very flexible and also very durable. I highly recommend it.

    I would recommend this to a friend
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