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OtterBox - Commuter Back Cover for Apple iPhone SE - Blue-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 645 reviews

94%
would recommend to a friend

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Page 1, showing1-20 of 645 Reviews
  • Rating: 5 out of 5 stars

    Love Love Love!!!!

    Posted
    SDQT
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    ***Great color for a teenager to quickly locate in their backpack. Color is not a traditional blue but rather a light blue color as the photo shows. All my children (boys and girls alike loved the color). ***** Bought all of my children iPhones this Xmas during the Black Friday sales and had to grab a protective case for each of the phones. It’s too bad I didnt get any phone cases during the actual Black Friday sales. I’d previously heard about the sturdiness and good quality of Otterbox cell phone case products but could not afford/could not justify the high price. Shortly after Black Friday on 11/26/17, I found these on sale for a reasonable price (buy 3 phone cases and get a certain %-age off - $15.74 & w/ tax came out to be $16.XX) with immediate availability for in store pick up and the right color, so I was sold. When I was putting together my product, I was pleased to find a screen protector w/ installation goodies included (installation card, guide and soft wipe)....WOW! I’ve owed many different cell phones and have purchased cell phone cases (previously preferred Speck) but I now want to exclusively buy Otterbox in the future and will tell all my friends about it! I mean, they even thought about the screen protector!!!! Not to get crazy about a screen protector but the folks at Otterbox certainly thought about their consumer demographic (wide enough to include a mother’s children in this case) in addition to saving me the inconvenience of researching and having to purchase yet another product, a screen protector. This alone tells me that Otterbox values me as a customer b/c they value protecting my investment - an expensive cell phone. You’ve got a customer for life. Customer Service at Best Buy was quick, friendly, easy and efficient...just the way I like it...I quickly get on with the rest of my day and so do they! Thank You so much Otterbox and Best Buy — our family’s Xmas is going to be one unforgettable day!!!!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product, works as intended

    Posted
    mzeemzima
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    So I normally look at the super positive reviews with a bit of skepticism, call me paranoid but seems some products get stunning reviews only to turn out lack luster. Well dude, let me tell you. This phone case is so unbelievably perfect for a scatter brained idiot like myself who can barely keep track of my own head, never the less my phone, wallet and other important items like car keys. So to have both a phone case and wallet in one package that's attractive and subtle while having amazing functionality? Over the moon thrilled about that. I'm buying my second one after my first finally gave out on me, and even in death it went down gloriously, defending it's precious cargo to the end. If I could express to anyone buying this phone, how dang abusive I can be to my phone (entirely accidental through stunning klutzy displays and ditsy moments mind you), you'd all be stunned it survived the 1+ year I've had it now. And unlike cheaper products, this one, if you really force it can store a bit extra, though it's more comfortable with only 3 cards and a bill or two. This case has my sworn allegiance. My physical phone doesn't have a scratch or mark on it, looks nearly fresh from the package, and even the case has managed to remain more or less unmarred from my frequent dropsies and crashes. The only damage is a crack down by the ports for the headphone jack, but again. This product has been through a very very rough life with me and still lasted nearly two years.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great product, works as intended

    Posted
    Lauisifer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We have purchased many otterbox over the years, I would estimate around 10 in total. This particular model, we purchased for my 17 yr old daughter who is very irresponsible with her phone. She had this case for roughly 1 month. Dropped her phone 30 times. It protected her phone every time. The last time she dropped it, the otterbox case cracked (to be expected), but still protected the phone! I felt very pleased with the product considering the abuse it took. Needless to say, she bought another case from another company after the crack, which i advised her against. The phone was broken within a week. My only complaint is that the case did not hold up longer. I will definitely buy more otterbox products in the future. Waiting for a surfacebook model.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for kids!

    Posted
    JO21
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This OtterBox Commuter Back Cover for Apple iPhone SE is great! I got this for my daughter's phone and it has already proved it's worth. She dropped it twice in the same day and no scratches or issues. Will definitely be purchasing this brand again. The only thing I don't like is that the case is a little slippery. There's not really any grip on the sides, which is fine unless you're near the water or somewhere the phone could get lost if dropped.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    okay

    Posted
    frugallady
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this case because the last phone I had dropped and it ruined the phone so it wouldn't turn on or anything. When I got my new phone, I didn't want the same thing to happen so I got an otter box because I heard they were very durable. I've dropped my phone a couple more times in this case and it's kept the phone safe but it's developed a large crack across the back of the case. The drops are not extreme or from high places or anything so I'm just surprised that a product that is sold to be durable has developed a crack so quickly, even though it's doing it's job of protecting the phone, I'm a bit disappointed.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Failed short of Otter Box Standards

    Posted
    MobileMe
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am a huge Otter Box fan. As an app tester, I own multiple phones. All of these phones are equipped with Otter Box cases. Without these cases, my phones would have been trashed by now. This particular case was purchase a little over a month ago and the plastic frame broke while opening the flap that covers the Apple Lightning charging port. I understand that this particular case may not be as strong as some of their other cases. The company does offer a 1 year limited warranty so I will be reaching out to them for a replacement.

    I would recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hi MobileMe,

      Thanks for being a fan of our cases! We’re sorry that this Commuter case cracked like that. This is not typical and we highly encourage you to give our friendly Otters a call at 1-855-419-7417 so that we can get that warranty replacement going for you.

      Best,
      OtterBox Customer Service Team otterbox

  • Rating: 5 out of 5 stars

    Great recommendation from a Blue shirt

    Posted
    savvyshopper
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I knew I needed a case because my very unique paisley off-brand one I loved broke. I now look like thousands of other people, but I have dropped my case a number of times and it just bounces. I guess that is the most important part of a case, so it works the way it's supposed to. Also, I don't like how they cover up the battery connection with a flap that takes a little "muscle" to move out of the way (two hands), but I guess it'll keep dust from getting in.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great case

    Posted
    CoolMom
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My college-age daughter just bought an iPhone SE second hand from a friend with her hard earned money and wanted to protect it. She looked at and tried cases from several stores and was certain this would provide better protection than some cheaper brands, so I bought it for her for Christmas. She loves the color and will now be less fearful of breaking her "new" phone so I consider it money well spent. One extra thing she liked about this one is the little flaps covering the ports and jacks to keep the dust out.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A case to prolong the life of my phone

    Posted
    penguin
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Apple has pretty much stopped supporting the iPhone SE, and that makes me sad. I like the size of the iPhone SE and the headphone jack. After a drop onto the cement Costco Warehouse floor, I decided I needed a better phone case if I wanted to keep my phone for longer than 2018. I was happy to see that Best Buy still had durable phone cases and in a pleasant color. I feel more secure in knowing that my phone is protected.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    solid product

    Posted
    wayfarer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    the Otter Box defender series may be a little bulky for some and the port covers can become stretched for some iphone model versions, but this one has consistently protected the iphone with no obvious signs of wear and tear. Better able to be understood during calls than the life proof case. If you don’t mind the size and want a solid level of protection for your phone, this is a great choice!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Practical case that gets the job done

    Posted
    Mickey
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I needed a new case after my lifeproof gave up on me. Found this one on sale and picked it up. I'm adjusting to the "naked" screen but it seems to provide good protection -though I've only dropped it on minor occasions (ex falling off the nightstand) and not in any intense scenarios like dropping it while running or from any standing position. Overall it's a sturdy case that protects the phone from most of what I've been through during the past 2 months.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great protection for the price

    Posted
    rshak
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this for my girlfriend when she got the new iPhone SE. She normally does not take care of her electronics and beat her old Otterbox on her old iPhone 5c to death. She was adamant that she wanted an Otterbox for her new phone and I got her this case because it was similar to her old one. So far it seems to provide good protection, looks great and doesn't break the bank like some LifeProof cases. Highly recommend if you are looking for a case for iPhone 5, 5s or SE.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for new phone users

    Posted
    Talbers
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I got this for my 12 year old for her new phone which I knew was a great buy from before on my personal phone. It had been dropped many times but she likes to switch out cases and over time the hard plastic began to become brittle. It has lasted 5 months and is now starting to fall apart but has protected the phone from any damage so all in all it's great. I gave it only 4 stars because of it only lasting her 5 months and they aren't cheap.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Ok

    Posted
    Nick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The case is good, however it did crack rather soon after purchase while taking the phone out to clean. It still serves its purpose but it’s only a matter of time before it breaks completely and I need to buy a new one. It’s a good thin case while still offering good protection for the phone, but it cracked so soon after purchase I can’t give it any more stars.

    No, I would not recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hey Nick,

      No worries - we totally get it! We're sorry to see that this Commuter cover cracked during a typical cleaning routine, and our handy representatives would love to mend the situation with a warranty claim. Don't hesitate to give them a ring at 1-855-688-7269, and they'll send you a brand-new outer shell in practically no time at all!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rating: 5 out of 5 stars

    Wonderful protective phone case

    Posted
    JenP
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Purchased this phone case 5 months ago for my 15 year old. The fit was exact. I have witness the phone drop from waist height and is still safe and sound. It did dull a bit, but was able to take it off the phone and wash it, restoring the color. You do need to buy a screen protector, as it does not come with one... but would recommend this product without hesitation to anyone that is rough on their phone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for my child's first phone

    Posted
    caves
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I'm quite satisfied with this purchase. I purchased it for my daughter when she go her first phone. She is an athlete and needed something that would help protect her phone. It's sturdy and quite durable. It has saved phone repairs numerous times. I would highly recommend this product for anyone who is rough with their electronics or to someone who would like a good quality product to protect their investment.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Otterbox is the best!

    Posted
    momof3
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is the second Otterbox we have purchased for phones. I have one on mine and this was for my daughter's. Every time one of us drops a phone, my kids yell "otterbox" because they know that nothing will happen to the phone. We have never had a phone crack or break while it is protected by the Otterbox, My kids think it is bulky, but I don't care if keeps me from having to pay several hundred dollars for a broken phone.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Solid phone cover

    Posted
    girlwhodoesntcook
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    So far, this phone cover has done the job. Feels very protective. However, I wish it had more of a rubber grip on the edges or sides. Mostly because it has almost slipped a couple of times. It's more slippery plastic than I would like. If it falls, I would hope that the case protects my phone but I don't like feeling like it will slip. Otherwise, it's pretty solid.

    I would recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hey girlwhodoesntcook,

      While we're pretty confident that if the phone falls, this Commuter series should keep it safe, we definitely don't want the reason it drops to be because the case exterior is a little too sleek for your comfort level! If you're looking for something with a bit more resistance, we might suggest taking a look at the Defender series, which sports a rubber outer cover. Please feel free to check it out by following the link below, and give our friendly Otters a ring at 1-855-688-7269 with any further questions!

      https://www.bestbuy.com/site/otterbox-defender-series-case-for-apple-iphone-se-5s-and-5-black/1972006.p?skuId=1972006

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rating: 1 out of 5 stars

    Disappointing

    Posted
    Jess
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I really liked the color and after being a lifeproof user for several years I decided to try out Otterbox since my go to case was out of stock. I had this case for 2 weeks and the outer shell cracked where symbol opening on back is. And it never really fit together from original purchase. I'll stick with lifeproof. I feel I could have purchased a cheaper case and gotten same resultsor better than from this Otterbox

    No, I would not recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hi Jess,

      We are sorry that this Commuter is cracked and that it never fit quite right. This is not typical and we wish that you would have contacted us as soon as you noticed a problem. If you still have the case we will be more than happy to get a warranty replacement set up for you. Simply give our friendly Otters a call at 1-855-419-7417, and we will get that arranged.

      Best,
      OtterBox Customer Service Team otterbox

  • Rating: 4 out of 5 stars

    Good product

    Posted
    Sfk20
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The only thing I didn't really care for was the screen protector that came with the OtterBox. I had a really hard time putting it on without getting air bubbles. I ended up taking it off and getting a different screen protector that was so much easier to apply... NO air pockets. Other than that, I like the case and the color and it does its job in protecting my phone.

    I would recommend this to a friend