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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 665 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the Commuter Back Cover for Apple iPhone SE for its protective qualities, attractive colors, and snug fit. Many appreciate its ease of use, reasonable price, and stylish design. While some users would prefer a case with more grip and a built-in screen protector, the overall feedback highlights the case's positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 665 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for the price. Perfect for a teenager and young adult.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Commuter Otterbox is a nice case . I got it in the teal color There was not a lot of options for the 5S but I really like it. If you want a full coverage case you should go for the Defender. This one does not protect the front screen. I have had two other Commuter cases and when dropped they crack at the bottom but my phone was not harmed.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought because of price point. Provides adequate protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cover but not bulky. I really like the protection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    otter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was easy to put on and so far no worries with the case.

    I would recommend this to a friend
  • Cons mentioned:
    Grip

    Rated 4 out of 5 stars

    Great phone protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Otterbox just wish it had more rubber grip on sides

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case fits well and protects the phone as it should

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great combination of colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great combination of colors, not bulky and easy to handle.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Failed short of Otter Box Standards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a huge Otter Box fan. As an app tester, I own multiple phones. All of these phones are equipped with Otter Box cases. Without these cases, my phones would have been trashed by now. This particular case was purchase a little over a month ago and the plastic frame broke while opening the flap that covers the Apple Lightning charging port. I understand that this particular case may not be as strong as some of their other cases. The company does offer a 1 year limited warranty so I will be reaching out to them for a replacement.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi MobileMe,

      Thanks for being a fan of our cases! We’re sorry that this Commuter case cracked like that. This is not typical and we highly encourage you to give our friendly Otters a call at 1-855-419-7417 so that we can get that warranty replacement going for you.

      Best,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case it's very durable and love the color

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and protective for phone. I would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My expectation is that phone cases can take at least one year of regular abuse before they start falling apart. I've been buying Speck since 2009 but they dropped the ball (falling apart much sooner). Otter feels much sturdier. Buttons though are not as easy to push, I have to try harder that what I was used to.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cover and protects the phone, fits nice in pockets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for the iPhone SE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The belt clip is great. Better than putting the phone in a hip pocket and sitting on it or having it slip out of a shallow pocket. The case material and texture makes it much easier to hold the phone. And, it protects the phone if it gets dropped which unfortunately may happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not crazy about the color. It was the only one though and it’s hard to find a case for the iPhone 5/SE. I had a pink case in this exact model and it fell apart after a year. Maybe I’ll have better luck in a different color

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned, not what I wanted. It did not have a hard shell

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Dear Annie,

      Yikes, an incomplete Commuter case?! Say it isn't so! You’re right, the inner rubber silicone is meant to work together with the hard outer shell to securely keep your iPhone safe. We're so sorry that you were missing half of the unit, but we're supremely confident that, as one of our most valued retailers, Best Buy should be able to straighten this out in no time at all. If there is any way that our friendly Otters can help, please reach out to us at 1-855-688-7269. We'll do what we can to get you the OtterBox case that you were expecting!

      Regards,
      OtterBox Customer Service Team otterbox

  • Rated 5 out of 5 stars

    solid case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone case! phone has been dropped a few times and survived a major fall while hiking without so much as a scratch. it's difficult to take on and off, which I have to do to fit the phone into my running armband, but at least it's secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protective case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband needed a case for his phone - but didn’t want a black one, as black isn’t easy to see when sitting on many surfaces. Also, his phones generally take a ‘beating,’ so he needs a tough case. This one is PERFECT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for Iphon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The selection for a phone cover for a IPHONE 5S was pretty limited. I went to six different stores in search of a cute phone cover. I went back to Best Buy which is where I bought the phone and I found just the right one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My old one cracked when it fell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not ready to drop this one to see how it does, but I'm sure it will bounce. The only thing I don't like is that my battery compartment is covered and it now makes it hard to plug it up. It takes two hands and some "fanagling".

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey savvyshopper61,

      We're happy to hear that the Commuter series is providing great protection and peace of mind for your iPhone! True, the case incorporates rubber covers for both the charging port and the headphone jack, which offer extra protection from dust and debris. Although the style may take some getting used to, we're confident that with some time, it should start to feel more like second nature. If you have any further inquiries, please feel free to contact our wonderful Otters at 1-855-688-7269, and they'll be delighted to assist you!

      Warmly,
      OtterBox Customer Service Team otterbox

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