Customer Ratings & Reviews
- Model:
- 47036BBR
- SKU:
- 5075400
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the Commuter Back Cover for Apple iPhone SE for its protective qualities, attractive colors, and snug fit. Many appreciate its ease of use, reasonable price, and stylish design. While some users would prefer a case with more grip and a built-in screen protector, the overall feedback highlights the case's positive attributes.
This summary was generated by AI based on customer reviews.
Worked for awhile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cover lasted for about a 18 months and then the case just broke apart in little pieces until the phone was no longer covered. I have never had an OtterBox fall apart like this before.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Texasmom,
We're sorry to see that this Commuter series has been having a hard time keeping it together! Not to worry - our awesome Otters are ready to hook you up with a brand-new replacement. Don't hesitate to give them a ring at 1-855-688-7269, and they'll get a warranty claim rolling right off the bat!
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked the color and after being a lifeproof user for several years I decided to try out Otterbox since my go to case was out of stock. I had this case for 2 weeks and the outer shell cracked where symbol opening on back is. And it never really fit together from original purchase. I'll stick with lifeproof. I feel I could have purchased a cheaper case and gotten same resultsor better than from this Otterbox
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Jess,
We are sorry that this Commuter is cracked and that it never fit quite right. This is not typical and we wish that you would have contacted us as soon as you noticed a problem. If you still have the case we will be more than happy to get a warranty replacement set up for you. Simply give our friendly Otters a call at 1-855-419-7417, and we will get that arranged.
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is good, however it did crack rather soon after purchase while taking the phone out to clean. It still serves its purpose but it’s only a matter of time before it breaks completely and I need to buy a new one. It’s a good thin case while still offering good protection for the phone, but it cracked so soon after purchase I can’t give it any more stars.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Nick,
No worries - we totally get it! We're sorry to see that this Commuter cover cracked during a typical cleaning routine, and our handy representatives would love to mend the situation with a warranty claim. Don't hesitate to give them a ring at 1-855-688-7269, and they'll send you a brand-new outer shell in practically no time at all!
Best,
OtterBox Customer Service Team
Good phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.But it's the name you pay for. My mom wanted this, but it's Chinese plastic like all the others. If $40 for a phone case doesn't bug ya, then it's the best!
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there,
Thanks for your feedback! We completely understand your apprehension based on price, but we have full confidence that the cost is well worth the maximum protection, outstanding customer service and the amazing one-year limited warranty you get.
If you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Lasted 4 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plastic part by charger broke - phone still safe so maybe it did work- just need another devise to protect it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Hylynn,
Thanks for your feedback! We are sorry that the plastic by the charger port on this Commuter case broke. This is understandably disappointing and we certainly want to get things turned around for you as soon as possible.
Thankfully we can easily replace your damaged case through our warranty. Simply give our friendly Otters a quick call at 1-855-688-7269, and we will gladly get a warranty replacement set up!
Best,
OtterBox Customer Service Team
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter had this case for her phone for a short period of time. It cracked and wouldn't stay on the phone because of the way it cracked.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Mab17!
We'd be disappointed too! We truly apologize that the Commuter shell cracked under the pressure of protecting your daughter's iPhone. Not to worry - our Otter doctors are prepared to heal this situation with a warranty claim! Feel free to give them a ring at 1-855-688-7269, and they'll get a new case on her phone with ease and haste.
Warmly,
OtterBox Customer Service Team
- Pros mentioned:Protection
Doesn't fit well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't fit well and had to have replaced under warranty. It does protect the phone well.
I would recommend this to a friend Not for a 5s iPhone .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the color but don't get it you have an iPhone 5s the buttons do not line up. Had to return.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Levi21,
We apologize about any confusion caused by our Commuter series for the iPhone SE! It is strange that this product did not fit your iPhone 5S, since the cases for the iPhone 5, iPhone 5S, and iPhone SE are all compatible and should work seamlessly on any of the three devices. Had you contacted us, our investigative Otters would have loved to get to the bottom of this, but we certainly understand your decision to return the product. If you have any future OtterBox questions, please feel free to reach out to us at 1-855-688-7269, and we'll do what we can to help!
Regards,
OtterBox Customer Service Team
Cover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have five different covers because the would crack where the camera is at.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Jewels,
Sorry to hear that this Commuter cover keeps cracking under the pressure of protecting your iPhone SE! For future reference, please note that our friendly Otters are ready and willing to replace any damaged products under our awesome warranty. Just give them a call at 1-855-688-7269, and they'll always be happy to help restore your epic protection!
Cheers,
OtterBox Customer Service Team
Fits good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got for a gift for my mom a little pricey for a case that’s for a iPhone 5
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Gamer5883,
We apologize that you're feeling slightly uncertain towards this Commuter series for your mom! While we completely understand your apprehension towards the price point, we truly feel that the cost of the unit is well worth the outstanding protection, exceptional customer service, and limited lifetime warranty that all come with the case. Don't worry - she'll definitely appreciate the gift!
If you run into any future questions or comments, please don't hesitate to reach out to us at 1-855-688-7269. We'll always do what we can to provide assistance!
Cheers,
OtterBox Customer Service Team
Nice color.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just recently bought this for my SE, as it is on sale @BB.looks sturdy..cool colors.
I would recommend this to a friendNot many choices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd one. First one broke within a few months. Just didn't have many options
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there,
We’re sorry that your first Commuter case did not go the distance. We fully understand why that would be disappointing. We truly hope that you took advantage of our warranty to replace the damaged case. If you ever need assistance with your OtterBox please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
Nice look
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good cover for active phone users, easy to hang on to, too expensive
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Bobb4731!
We're glad to hear that your Commuter fits in well with your active lifestyle! While we do understand your apprehension about the price, we're confident that the price is well worth the maximum protection, superior customer service, and limited lifetime warranty that comes with the case! Please don't hesitate to call up our friendly Otters at 1-855-688-7269 with any OtterBox questions!
Best,
OtterBox Customer Service Team
Ok Case for protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is ok for average protection from drops and looks fairly good.
I would recommend this to a friendOkay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is slightly broken near the bottom of the case only after a month.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Bluegardens,
We are sorry that this Commuter sustained some damage near the bottom. We completely understand why this is disappointing and we truly want to get things back on track! Please give our helpful Otters a call at 1-855-419-7417, and we will be happy to get a warranty replacement lined up for you.
Cheers,
OtterBox Customer Service Team
Ok case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It broke less than a month in. I had to email for a new one.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there,
We’re sorry that this Commuter case did not go the distance. As long as your iPhone Se is unharmed all is well since you are getting a new case through our warranty. We truly hope that your replacement case lasts until you are ready for a new phone. If you ever have any OtterBox questions please do not hesitate to give our helpful Otters a call at 1-855-688-7269.
Cheers,
OtterBox Customer Service Team
Broke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case broke after 1 year cracked in the corner.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey tlg12334,
Sorry to hear that this Commuter cracked after a year of stellar service! Let's keep that protection going by sending you a replacement. Just give our playful Otters a ring at 1-855-688-7269, and they'll dive right into a warranty claim!
Regards,
OtterBox Customer Service Team
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and great warranty. Not much selection of colors
I would recommend this to a friendGood Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and looks good and will buy another if needed
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This good and strong case prevent from any scratches
I would recommend this to a friend