Customer Ratings & Reviews
- Model:
- 47036BBR
- SKU:
- 5075400
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the Commuter Back Cover for Apple iPhone SE for its protective qualities, attractive colors, and snug fit. Many appreciate its ease of use, reasonable price, and stylish design. While some users would prefer a case with more grip and a built-in screen protector, the overall feedback highlights the case's positive attributes.
This summary was generated by AI based on customer reviews.
not bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its ok not as good as other otter box phone cases.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi msgina,
What’s going on with this Commuter case? If there is anything specific about it that is wrong we sincerely want to try and help out. Please feel free to give our awesome Otters a call at 1-855-419-7417, and we will be happy to assist in any way that we can!
Best,
OtterBox Customer Service Team
Sad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter has only had this on her phone for a week, hasn’t dropped it, but the otter case has a crack. I hate to think what’s going to happen if she does drop it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Dear Disappointed,
Sorry to hear that this Commuter series has both you and your daughter feeling blue! Not to worry - our friendly Otters are here to lift your spirits with a warranty claim. Just give them a call at 1-855-688-7269, and they'll set you up with a brand-new case with ease. Your daughter will be enjoying maximum protection again before you know it!
Sincerely,
OtterBox Customer Service Team
Alright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case doesn’t fit on the phone as great, a little disappointed with fit. Also the rubber plug for the the charging port fits akwardly.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi FreA,
We apologize that this Commuter series is having trouble adapting to your iPhone! Sometimes, this case just needs a few tweaks in order to find the perfect fit. Please feel welcome to call our Otter experts at 1-855-688-7269, and they'll be glad to provide installation assistance. You'll be back to stellar, smooth device security in no time at all!
Sincerely,
OtterBox Customer Service Team
difficult to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a tough cover, but it is difficult to turn phone on/off, take a screen shot, open the flap to charge the phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey dprwav,
Sorry to hear that the rubber on this Commuter series is struggling with some practicality problems! Every once in a while, a brand-new case can feel a little stiff at first, but rest assured that after some consistent use, it should start to feel more like second nature. If you have any additional questions going forward, please don't hesitate to give us a ring at 1-855-688-7269. Our awesome customer service team is always ready to help!
Cheers,
OtterBox Customer Service Team
Cheap material
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a few months of having this Otter Box, the parts are breaking off. I do not recommend this product.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi DarkLink,
We are sorry that this Commuter case is starting to break. We get why this is disappointing but thankfully we can easily replace it through our warranty. Simply give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement case lined up in practically no time at all!
Best,
OtterBox Customer Service Team
Don't Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it because of the Tiffany Blue color. Other than that, it's not worth the money.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi again, ConsceintiousBuyer,
We apologize that this Commuter cover isn't entirely meeting anticipations! What about the case is giving you pause? We're always looking for ways to enhance the Otter experience going forward, and our delightful representatives would love to grab a few additional details. Please feel free to call them at 1-855-688-7269, and they'll gladly do what they can to help out!
Best,
OtterBox Customer Service Team
Not so gpod
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't properly secure the phone. It requires effort to have the phone placed into the case
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi jollypurple,
We are sorry that this Commuter case is not securing your iPhone SE properly. We genuinely want to get more details so that we can get things turned around for you. When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to assist in any way that we can!
Best,
OtterBox Customer Service Team
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter had this case for less than 2 months and the first time she dropped it, it broke.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi LMAC,
We are sorry that your daughter’s Commuter case did not survive the drop but we are happy that her iPhone is unharmed. Thankfully we can easily replace her damaged case through our warranty.
Simply give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement lined up in practically no time at all!
Best,
OtterBox Customer Service Team
Looks good poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Aesthetics are good. Not made well. Port covers will likely break off quickly.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Badabingo,
Thanks for your feedback! We’re sorry that this Commuter case is giving you some concern. We are confident that this case will take great care of your iPhone SE and if you do need assistance with it down the road we can help. All OtterBox cases come with a one-year limited warranty. If you ever need assistance with your Commuter please do not hesitate to give our friendly Otters a call at 1-855-688-7269!
Best,
OtterBox Customer Service Team
Would not purchase again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has sharp edges on the back bottom edge. Would not purchase again.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Boating,
We're so sorry to hear that your iPhone SE Commuter series seems to be dealing with a cosmetic issue! It is definitely strange that it has "sharp" edges, since normally our cases are beveled and rounded out for sleek, smooth protection. Please feel welcome to call our awesome Otters at 1-855-688-7269, and they'll hook you up with a brand new replacement case. With a warranty claim, we'll get you back on track to the Otter quality that you expect!
Sincerely,
OtterBox Customer Service Team
It broke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case broke 15 days after I purchased it. It was dropped once.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Treaves,
We’re sorry that this Commuter did not survive the fall. We understand your disappointment but as long as your iPhone SE is unharmed the case did its job and we can easily replace it through our warranty! Simply give our friendly Otters a call at 1-855-419-7417, and we will be more than happy to get that new warranty replacement arranged for you.
Best,
OtterBox Customer Service Team
breaks easily
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone had broken upon first attempt to take off phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there,
We assume you meant the case broke when you tried to remove it from the phone. We are sorry that this happened and we want to assure you that this is not at all normal. Thankfully we can easily remedy this unfortunate situation through our warranty. Simply give our friendly Otters a call at 1-855-419-7417, and we will be happy to get a warranty replacement lined up for you!
Cheers,
OtterBox Customer Service Team
Dissatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cracked and broke after falling for the first time.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Megzdup,
We’re sorry that this Commuter case did not survive its first mishap. This is understandably disappointing but as long as your iPhone Se is doing well we will consider this a win. We can easily replace the case through our warranty. Simply give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement setup as soon as possible!
Happy Holidays,
OtterBox Customer Service Team
No good...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 2nd one of these cases I bought for my wife, & just like the first one, it broke within a month. She dropped it from maybe 2', which should not cause it to break. I'm going to try sending both of them back to the manufacturer & see what they say.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Chandlerwhee,
We’re sorry that you and your wife have had two Commuter cases break within a month. We wish that you would have contacted us when the first one broke as we can easily replace a damaged case through our warranty. If you still have the damaged case please give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement lined up in practically no time at all!
Happy Holidays,
OtterBox Customer Service Team
Broke after 2 weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this case for my 14 old daughter. It broke at the bottom after just 2 weeks. She is careful with her stuff, so it wasn't like she was being rough with it. Very disappointed, so we ended up trying the Defender.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Hipster,
We’re sorry that your daughter’s Commuter case broke after a short time. This is understandably disappointing. We truly hope the Defender gives you both a better experience. If, by chance, you ever need assistance with your OtterBox please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Sincerely,
OtterBox Customer Service Team
Poorly made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've gone through 2 of these in less than 4 months. Otterbox use to be good products - the last one I had with my old phone lasted over 2 years and was still good, I just got a new phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Shinerlove,
We are sorry that you are having some bad luck with the Commuter case on your iPhone Se. We fully understand why this is disappointing and we certainly want to assist with this unfortunate dilemma. If you currently have a damaged case please do not hesitate to give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement arranged as soon as possible.
Best,
OtterBox Customer Service Team
Very disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult even getting on the phone. Rubber and plastic would not line up no matter how hard we tried. The case cracked and peeled in first few days. Went back to the LifeProof
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Jess,
We are sorry that this Commuter case did not fit properly and that it broke after a few days. We completely understand why this would be disappointing and we assure you that this is not at all typical.
If you happen to still have this case we genuinely want to help. Please feel free to give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to get a warranty replacement arranged!
Sincerely,
OtterBox Customer Service Team
I can’t get it on the hone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am going to have to come back in to the store to get a different one
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey David,
We apologize that the installation for this Commuter series proved to be a little trickier than expected! For future reference, our friendly Otters are always happy to provide application assistance, so please always feel welcome to give them a call at 1-855-688-7269. They'll be more than happy to help out!
Cheers,
OtterBox Customer Service Team
Worst otter box product ever !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this about two weeks ago and the case cracked, I've dropped it once !
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Riopez,
We’re sorry that this Commuter case did not survive the fall. This is disappointing but as long as your iPhone Se is unharmed all is well as we can easily replace your damaged case through our easy warranty. Simply give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a warranty replacement set up in practically no time at all!
Happy Holidays,
OtterBox Customer Service Team
Not durability.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case cracked after taking off the case once...
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Shylove,
We’re sorry that this Commuter case cracked while removing it from your iPhone Se. Have no fear as our warranty is here to save the day! Simply give our friendly Otters a call at 1-855-688-7269, and we will be more than happy to get a new warranty replacement set up as soon as possible.
Best,
OtterBox Customer Service Team