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Customer reviews

Rating 4.3 out of 5 stars with 356 reviews

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87%
would recommend
to a friend

Customers are saying

Customers are positive about the Commuter Hard Shell Case's excellent protection, great fit, and lightweight design. Many appreciate the case's quality and ease of use, although some find the color selection limited. However, customers are negative regarding compatibility issues with screen protectors and some concerns about the case's grip. The bulkiness of the case is a point of contention, with some finding it acceptable while others do not.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 356 reviews
  • Pros mentioned:
    Protection, Weight

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very safe & protects cellular really well, light weight too

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great for clumsy people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case fits very well and protects my phone from damage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case fits tightly against the phone, does not add excessive bulk like previous otterboxes, and has saved my phone several times from an angry 4 year old throwing it. Good investment so far.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Super strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case was easy to put on and take off. Wasnt to bulky

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Same thing with each purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love OtterBox cases. They never disappoint. I was looking for something slim and simple but still very protective to take care of my purchase. Will always recommend their product to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Well crafted product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterobx shell I purchased is a well crafted product it give's my Note 7 a good feel prior to getting this shell for my phone I was almost scared to remove from the holder that I wear on my side I thought I was going to drop it. The phone with out this shell feel's very fragile. This product did what I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Galaxy Note7 and it has the curved edges so I was a little hesitant as to buying it because of that but I only dropped my phone 1x with the otter box on it and the screen was not cracked! Im pretty sure if I did not have my case on the phone my screen would have been shattered!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Good looking case, serves the purpose.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother since she had purchased the Note 7. Too bad she had to send the phone back due to recall, but the case looked good on the phone while it lasted.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Needs a bit of redesign

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To protect the viewing of the phone EDGE, the case doesn't quite cover the phone face. This creates problems with the screen cover and it tends to bubble at the corners

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I Only Trust Otter Box Cases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried many cases over the years for many different phones, but nothing compares to an Otter Box. I never have to worry about if my phone is protected as long as it's in an Otter Box. Plus I love the fact that they back up their protection with their warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great phone cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband when he got the Note 7. He rarely drops or damages his phone. He still insists on havinh an Otter box just in case.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    By far the best charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best charted that I have for the goddess of those seven but it don't fully protect the phone because the screen to still get crack

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses this case and has no complaints about it. The only issue is that the screen protector is peeling on the bottom corners.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this case, but it probably would not protect the curved screen if I would have dropped my phone. I doubt any case would.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Case for the NOTE 7 - not too bulky. It does take some time to get used to pulling the S-Pen out and using the Edge Screen with this case. Also the corners of the case are semi-soft rubber - so they have great impact resistance.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox always surpasses my expectations! I'm very accident prone and tend to put my phone through a lot but have yet to actually cause any damage thanks to the otterbox, color is also very cute and cleans up well

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Case, doesn't protect the screen very well... I only got this case because Best Buy didn't have the Defender Series and now they are probably going to stop making cases because of that stupid recall.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Great Case but ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case will protect you le investment from the back, scratches and maybe a small drop. I'm concern still if would fall and hit the Conner the glass will break. Had an issue taking the pen out the hole was too small that made it difficult take the pen out. I will recommend this product until they correct the item. I got mine probably on the 1st batch of production.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 2 out of 5 stars

    It protected my phone but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otterbox helped protect my phone if it fell, but it caused my screen protector to peel off. At the top nd bottom corner edges where the otterbox covered where the screen was began to peel off. Other than that it was a good protector... I bought a new case for my phone because of the problem.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi cg2010,

      We are sorry that the Commuter and your screen protector did not cooperate. Unfortunately we cannot guarantee that third party accessories will be compatible with our cases. We truly hope that this one experience does not deter you from considering our products in the future. If you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!

      Best,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great tough case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is tough and makes you feel as though the device is really safe. This was my first Otterbox case and I was extremely impressed. It also is not as bulky as previous ones I have seen.

    I would recommend this to a friend
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