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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 356 reviews

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87%
would recommend
to a friend

Customers are saying

Customers are positive about the Commuter Hard Shell Case's excellent protection, great fit, and lightweight design. Many appreciate the case's quality and ease of use, although some find the color selection limited. However, customers are negative regarding compatibility issues with screen protectors and some concerns about the case's grip. The bulkiness of the case is a point of contention, with some finding it acceptable while others do not.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 356 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Simple but nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone case as usual with otterbox. Not as strong as the defender but it does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very tough and protective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dropped my phone only twice but without this case i would have defitnetly been replacing my note 7. Slightly lifted front top and bottom actually does protect screen.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing that is missing is a screen protector. Other than that it is great.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box has yet to fail and disappoint me! Love their products and the protection it provides also I like to girly color they chose for this one makes my phone pop :)

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good case. Have been using it and do not have any complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about the case, the feel of it, the look, and etc. This is a nice premium case that you could rest of sure that your phone is protected...

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I finally splurged and bought two Otterboxes and it was the best investment. This otterbox really protects your phone. Well worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and built to last otter box always makes a great product

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good case. I had drop my phone to many times and it protect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Case but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is absolutely terrific. Its bulky but you're buying it for functionality not style really. My dig on it is that its really expensive and its not very creative when it comes to the look. Its looked the same for years. That said you can wireless charge your phone in the defender case which is awesome and you're getting the protection that you need.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good case if you don't have a screen protector on your phone

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case. I would give five star if it had a plastic screen cover.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Ok protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this 3 stars because this case only partially protects. I know it would be extremely difficult to to protect a curved screen without convering that very feature. Also love the color but it gets so dirty and if you put it in your jeans its going to have the dye from your jeans on it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Prettygirlt,

      Thanks for you feedback! We are sorry that the Commuter is not filling you with confidence and that it is getting a bit dirty. We assure you that it is more than up for the challenge of protecting your Galaxy Note 7. We always suggest cleaning our products using mild soap and water (never with abrasive or corrosive cleaners that may damage the case). If this doesn’t clear things up, please feel free to give our color-conscious Otters a call at 1-855-688-7269, and we will be happy to help out in any way that we can.

      Best,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best case to have with the phone you have to protect the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw this case at our Best Buy and loved it! The case is thin BUT sturdy. It has a lift around the edges so when your phone is face down it doesn't touch the flat surface. It has a nice grip on the case. The best part was having a Samsung Rep at the store who allowed me to try it before I bought it. Hands down a great case!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time purchasing an otterbox and I must say, I should have done it years ago. It's solid and fully protects my phone. Highly recommended!

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Otter box note7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok Case. Made screen protector peel in the corners of note7.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Otterbox commuter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The commuter is a good case not bulky but not full coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great fit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case fits great, and is a breeze to install. All buttons remain fully functional, and it makes me feel safer with the phone in the case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good size and protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great on the hand. Not too big and protects my note 7

    I would recommend this to a friend
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