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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2189 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers enjoy the Commuter Series Case for Apple® iPhone® 11, highlighting its great protection, perfect fit, and ease of use. Many appreciate the case quality, reasonable price, and comfortable grip. Some customers mention the bulkiness of the case, while others have noted issues with the charging port and screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,189 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Solid Case for IPhone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid replacement for my previous case that rotted into pieces. It is a hard shell that will protect my phone from mishaps. I'm very pleased with the quality of this case and only regret that I didn't buy it originally.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the feel and the way the case is made as well as it protects my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the product. Not to big and bulky. Very light weight unlike the old commuter cases. It’s very durable and sturdy. I would advise everyone to get the commuter series because paying 20 bucks more for a defender when it doesn’t come with a built in screen protector anymore is absolutely crazy. I’ve dropped my phone a few times since putting the case on and no problem. Case still looks good and phone was protected great.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Another great otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect protection without being too bulky. Keeps iPhone 11 completely free from scratches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for my IPHONE 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! I was looking for a case for my IPHONE 11, which is hard to find at many box stores. But I actually went to buy a coffee maker & thought I’d give it a shot. Does what it’s suppose to do & wasn’t pricey at all. Kudos!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Otter Box is a winner.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Great protection. Have had several OtterBoxs over the years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case , provides lots of protection . Easy to put on and off and easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    good case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable case, easy to put on, and provides adequate protection

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Best Case for my Iphone 11

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Case. It really shields my iPhone 11 Phone. very easy to cover my install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, always very durable, sleek and stylish

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Five star!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for protection. Fit is perfect and was easy to put on.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality—Perfect fit for my phone. Great protection for my iPhone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great phone protector!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! I have dropped my phone several times and it has always stayed in great condition. I write this review 10 months from the date of purchase and realize that it may be time to repurchase this case as some pieces on the case are now broken. Although this case isn’t indestructible, it has protected my phone from many drops and I highly recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case offers plenty of protection without too much extra size or bulk

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Case !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fit phone perfectly, and feels great when i hold the phone ! If this works like my past Otter Box cases it will be great ! the only thing that could make this better is if Otter Box made this case in the USA ! There is no reason why they could not make it here as this is a simple mold !

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    New case or a new phone?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old case discolored and cracked, beat up. Once I put my phone in the new case it looked brand new. My girlfriend thought I bough a new phone I had to show her the receipt from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box iPhone Commuter case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for younger phone users who have a tendency to drop phone more than the average adult user, after getting this, and seeing how it looked on my grandson's phone, I saw my grand niece had one the next day in a pink of course

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Offers really great protection to my phone without the bulk.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 4 out of 5 stars

    Good Fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and easy to install. Rubber tends to catch on my hand when reaching into my pocket. A very minor inconvenience however. Not sure how it will affect the long term use.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Apple iPhone 11 Otter Box protective cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems serviceable & protective. Price OK, Small protective entry cover for charger port is a little inconvenient, but probably helpful to keep extraneous soil out.

    I would recommend this to a friend