Customers enjoy the Commuter Series Case for Apple® iPhone® 11, highlighting its great protection, perfect fit, and ease of use. Many appreciate the case quality, reasonable price, and comfortable grip. Some customers mention the bulkiness of the case, while others have noted issues with the charging port and screen protector.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,191 reviews
Rated 5 out of 5 stars
Awesome
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have dropped my about 15 times and has not been damaged. Thank god for this case
We're glad to hear that you've liked your Commuter Series case for the most part! We appreciate your feedback about the thickness of the case, and we'll be sure to let our design team know about your thoughts. If you are looking for a more robust case, we'd recommend checking out our Defender Series case! Should you run into any issues with your current case, call us at 1-855-688-7269, and we'd be happy to get you helped out!
Best, OtterBox Customer Service Team
Rated 3 out of 5 stars
Not as expected
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We tend to stick with Otterbox for all of our phones primarily because of their excellent hassle free warranty. My son isn’t a fan of the folio styles or the super thick Defender so we went with this. He had a commuter on his previous phone and it was outstanding. This one the quality seems to be a bit off. Doesn’t fit snuggly, the otter part comes off far too easily and the inner part gaps just enough to let dust and dirt in easily. That being said it’s not the worst case ever but it is not the quality we’ve come to expect and be willing to pay a premium for.
We're so sorry you're feeling as though our Commuter Series case is headed down the path to reduced quality. That wasn't our intention at all. We assure you our team is always working to improve our cases and we would like to hear about what went wrong, so we can figure out the best way to help. If needed, we can set up a warranty that we trust should fit seamlessly. Give us a call at 1-855-688-7269 and we'll dive in with the assist.
Warmly, OtterBox Customer Service Team
Rated 5 out of 5 stars
Great case for protection of your device
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A great product to protect your expensive phone. I would purchase this product again.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Normally get defender series but it is so bulky. This one is working great. Wished Best Buy carried Otter box’ new screen protector. Had to order from otter box and won’t be in until next week.