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Customer Ratings & Reviews

Your price for this item is $39.95

Customer reviews

Rating 4.8 out of 5 stars with 2170 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the protection, fit, and ease of use that the Commuter Series Case for Apple iPhone 11 provides. Many customers also appreciate the case quality, price, grip, weight, and design. Some customers mention the bulkiness of the case, while others have noted issues with the charging port and screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,170 reviews
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great. Doesn’t add a bulkiness to my device. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Fit

    Rated 4 out of 5 stars

    Good quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Fits iPhone 11 very well and not bulky.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working as an electrician and constantly dropping my phone I always worry about cracking my screen, still no cracks on my phone!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, good protection. Why pay more when you can pay less at Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Went with a familiar fav

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a $700 phone, I don’t think you should skimp on protection. I’ve been happy with Otterbox on my previous phones so I went ahead and laid down the $40 for something I know I can rely on.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    OtterBox works

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always a good fit and protection you would expect.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Like it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a leather wallet cover but it never protected my iPhone so I tried the otter box and it seems to work better. I don’t have to constantly open the case to see my phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 4 out of 5 stars

    works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does the job! Easy to use and keeps the phone safe.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy but not too bulky. Protects phone well. Otter box is consist.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Disappointing Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. It is protective 2. It is easy to hold 3. It requires three hands to charge it One hand to hold phone Second hand to hold the flap open Third hand to connect the charging cable

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your frustration with your Commuter Series case! We appreciate your feedback about the port cover, and we'll be sure to let our design team know about your experience. If you run into any other issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY NICE AND EASY TO USE. STURDY, DURABLE AND COMFORTABLE.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case as always from Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid and does not intrude on screen space. More than adequate protection for Iphone. It does make the phone a little more bulky than I would like but worth it for the peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value and design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great slim design only drawback is that it doesn’t come with the holster

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid Phone Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work well, and are easy to put on and slip off. The only downside is that they are slightly heavier than other cases, but otherwise work great

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Otter keeps your phone protected...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Otter products for all my phones, they never have an issue if they are dropped. Well made case that is thin and light. I highly recommend all Otter products.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Tough case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a tough case and has a plug for the bottom plug spot which for my son who sand blasts is good he was getting sand in his old phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great simple cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to place on phone just wish it had the full protection as the prior otter defender I have for my XR max and a clip that would of been nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone case....works as expected. well designed and durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went smoothly. Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smoothly. Great! I appreciate it! Everything went smoothly. Great! I appreciate it!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very solid device and is not too bulky

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Commuter case. It provides the protection that we all want, but doesn't have the cheesy 2000's clip on belt action going like the defender model.

    I would recommend this to a friend