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Customer Ratings & Reviews

Your price for this item is $39.95

Customer reviews

Rating 4.8 out of 5 stars with 2170 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the protection, fit, and ease of use that the Commuter Series Case for Apple iPhone 11 provides. Many customers also appreciate the case quality, price, grip, weight, and design. Some customers mention the bulkiness of the case, while others have noted issues with the charging port and screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,170 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case for iPhone 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a person who drops their phone on a frequent basis this is actually a great case for it haha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. I’ve dropped my phone and it hasn’t broken.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case but it is a little bulky. They used to be better when they protected the front

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for someone who is always dropping their phone to keep it protected

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    Durable Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits my phone perfectly! its easy to hold too. Happy with my choice!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and light weight, love it. Looks great i would recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong & Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter Box is very strong and sturdy. It might not be the most fashionable phone case, but the important thing is that I know my phone will be safe if dropped or any other accident occurs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing case, nice and slick not too heavy and can hold many drop tests

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good protection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an Otterbox, what do you expect? Works like it should!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality protection for your phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this case for our grandson. Case is very sturdy yet looks nice. Now I feel like his phone is protected

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    OtterBox commuter case in mint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Looks just like the images in the product details. Easy to use and protects the phone well if dropped.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    IPhone 11 case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done. Easy to put around the phone but not the best otter box product I have used. Occasionally a corner of the case needs to be repositioned on the phone. New combination case design of rubber and hard plastic allows phone to slip in and out of your pocket easy.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Commuter Series case! It's odd to hear that you're needing to preposition that case frequently. If that case isn't fitting your phone tightly enough, give us a ring at 1-855-688-7269, and we'd be more than happy to discuss your warranty options with you.

      That Commuter Series case is designed to be a bit more sleek and pocket friendly, but if you're looking for one that won't slip out as easily, we'd suggest taking a look at our Defender Series case, as it has the rubber slipcover on the outside of the case adding extra grip. Check that case out here:
      https://www.bestbuy.com/site/otterbox-defender-pro-series-case-for-apple-iphone-11-black/6361890.p?skuId=6361890

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case ever. I will never use another brand Of cases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been very sturdy and protects the phone good. Have had no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good find.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is sturdy and is just what I was looking for.. We appreciated Best Buy for putting the case on for us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Look no more

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you would want for phone protection, sturdy, efficient, & stylish.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Good OtterBox Commuter case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've loved the Commuter case.. not as bulky as the Defender. Would recommend a screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    iPhone XR phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fit my phone perfectly and provided great coverage from breaking

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good as it gets

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. A little bulky but protects good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True fot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly. Dropped it a few times already no issues.

    I would recommend this to a friend