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Customer Ratings & Reviews

Your price for this item is $39.95

Customer reviews

Rating 4.8 out of 5 stars with 2170 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the protection, fit, and ease of use that the Commuter Series Case for Apple iPhone 11 provides. Many customers also appreciate the case quality, price, grip, weight, and design. Some customers mention the bulkiness of the case, while others have noted issues with the charging port and screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 2,170 reviews
  • Rated 5 out of 5 stars

    Otterbox Case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this case for m new iPhone. I’ve purchased Otterbox cases from Best Buy for yearsz. Always a good price and a high quality item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, two pieces, a cover and then a textured piece that fits over it. The texture is great As it doesn’t slip as easily. Phone slips right in and is secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toshiba 50-inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, fantastic picture. Excellent value. Best Buy salesman was incredibly helpful in recommending the perfect TV for me needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a case for my new iPhone and read a lot of great reviews about the Otterbox! I’m pleased with my purchase! I’d definitely recommend !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed in our Best Buy store

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case for my I Phone is fine but I was disappointed that Best Buy didn't offer alternate colors so I had to settle for black even tho I went looking for a case knowing that black was definitely what I didn't want. It is too much like everyone elses in my circle and it is too hard to locate inside of my purse with my black lining in my purse. I was sold another item to compensate that issue and again there wasn't much to choose from.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome cover!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying commuter series cases for years. Had it on each of my phones for the last 8 years. Great case, very durable for my kind of work for industrial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! Sturdy and durable, very much worth the investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pick

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box is always a good pick for cases. Always recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, great quality. Its a great buy. I recomended it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Does what it’s supposed to. Little bulky but still pretty thin for an otter box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter is the best!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality- I wouldn’t consider any other brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Go To

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cases have always been reliable. Not 100% idiot proof, but will stand up to the every day abuses and oops moments that come along.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the otter box cases! This commuter case is sturdy & pretty slim! Love it! I purchase these every time I get a new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this phone case for my wife she loves it still is using so know I I did right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not sure if I would like item or that it would work for me- turns out it does- Happy with item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like Otter products so when I bought a new I phone I want to protect it with a good case and I have had great luck with these products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 11 Otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, slim case with good drop protection. Good alternative to more expensive cases.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Not as Indestructible as Advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the FIFTH OtterBox. THOUGHT they were supposed to be indestructible -- but it only take about a year and a half and need a new one. Despite that, they do protect the phone.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the damage you've seen with your Commuter Series case! We appreciate your feedback, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so feel free to call us at 1-855-688-7269, and we can get your case replaced.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Keeps phone safe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a replacement case for his iPhone 11. He had this same case and it did keep his phone safe. It only lasted a year, but I’m unsure if that was him messing with it or bad manufacturing. It did the job so I purchased another one. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third otterbox and I would not use anything else on my iphones. They are strudy, stand up with a lot of wear and you can get most colors.

    I would recommend this to a friend