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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 136 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Commuter Series Case for its excellent protection and great fit for their Apple iPhone 7 and 8. Many appreciate the high quality of the case and find it easy to use. While some find the case a bit bulky, the positive feedback on protection and fit outweighs this concern for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 136 reviews
  • Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son’s galaxy very sturdy case. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A sturdy case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case arrived promptly and is a nice sturdy case.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great protection for the phone. Slim not too bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the money. Good price by best buy. Good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the otterbox! perfect size and durability for everyday use!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong, good fit, durable and attractive... like OtterBox

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for the phone without being big and bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I’ve bought it twice now. I’d recommend it to others for great protection and functionality. I love otter cases and will continue to buy them for all my cell phones. Best cases on the market. I’ve dropped my phones from over 10 feet not a scratch and the screen covers are the most translucent.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, Jason!

      We're glad to hear that you're enjoying your Commuter Series case! If there's anything specific keeping this from being a 5-star experience, please don't hesitate to reach out to our Customer Service Team through the link below. We'd love to hear your feedback! Contact us: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great slim case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim case but very good. Still recommend a screen cover.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Second best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defender Series is def way better but this a great runner up to them

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great moppie case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case for your phone to help protect it

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color fits my phone perfect great case i

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Phone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit easily installed Was exactly as described in website

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable case that u don’t have to worry about your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with wireless chargers and strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought for my 11 year old son. He's infamous for dropping his phone and he's yet to damage his phone. His other Otterbox case didn't work with our wireless charging pads, I think because of the thickness- this one does.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    It might have been good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This might have been a good case, but the description on the case didn’t match the product. The claims are that the product had a screen protector, but it doesn’t, so I had to return the case. I purchased the Defender pro modular in it’s place and I’m very please with the feel of it.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about any confusion with your recent purchase. We do not include an extra screen protector with that case. We always want to ensure that the proper information is being displayed for all of our cases, so we'll be sure to reach out and make sure that any misinformation gets fixed. We're glad to hear that you're happy with that Defender Series Pro case though! If you run into any issues with your case, give us a ring at 1-855-688-7269, and we can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several Otterbox cases and have never been disappointed. I drop my phone constantly, and even with the Commuter Series, which is one of the thinnest, I have never had a phone break.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I enjoy this case, the color is horrible. Within 24 hours of having it on, it now has a lovely shade of blue to it from being in my jeans pocket.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey spoiledmama,

      We apologize that this Commuter series seems to have bonded a little too much with your favorite jeans! While we're glad that they're getting along so well, we certainly understand why this would be disappointing. Occasionally, the lighter shades of our cases can pick up different elements, depending on what they're exposed to on a daily basis. In the future, we might suggest checking out styles that incorporate darker hues. Nevertheless, our friendly Otters would love to set you up with a spotless new warranty replacement, so please feel free to contact them at 1-855-688-7269. They'll be able to process a claim with ease and haste!

      Sincerely,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Pretty in Pink

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone protector. You can't never go wrong with an outter box case... great buy... Not bulky nice style for a woman still very girly...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE it thanks to Wes at BestBuy HELPING me! Its great and I am happy. Thank you again Wesley for your help/input!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the value, as described. Should hold up with all of my electronic devices, on my construction sites.

    I would recommend this to a friend
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