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Customer Ratings & Reviews

Your price for this item is $39.99

Customer reviews

Rating 4.6 out of 5 stars with 136 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the Commuter Series Case for its excellent protection and great fit for their Apple iPhone 7 and 8. Many appreciate the high quality of the case and find it easy to use. While some find the case a bit bulky, the positive feedback on protection and fit outweighs this concern for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-136 of 136 reviews
  • Rated 4 out of 5 stars

    New iPad with great features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amazed at the new features such as. it can talk to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for every day use Impact resistance...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very happy with this product it’s done what I needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OtterBox Commuter Series Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox commuter case is a great duel layer case.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    My problem with Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally this case felt like it was a protective case but it was way to small for my phone.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi!

      We're bummed to hear that your case isn't fitting your phone properly. If you give our CS Otters a call at 1-855-688-7269, we'd be happy to determine if you have the correct case for the phone you're using!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased item twice and both times came wrong not as described. Commuter case should have a hole to show apple logo and both cases came without the hole. Even went to Best Buy and service person didn’t understand why it was wrong and made sure she ordered it correctly but came incorrectly again.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about any confusion with your recent Commuter Series purchase! While that case did sport a vanity window at one point, when the new iPhone SE 2nd Gen was released, this case as re-designed to fit both of those devices. This involved removing the window on the back, as those devices have the Apple Logo in different spots. We'll be sure to get your feedback passed up the ladder to our design team. If you run into any other issues with your OtterBox, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 2 out of 5 stars

    Please fix my problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My bank account shows I got charged twice for this order I'm not happy about that I ordered it online had the wrong size did a exchange at the store location now I've noticed I been charged again

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m someone who is very tech savvy. This case was almost too tight to fit on the phone.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Commuter Series case! It's odd to hear that your OtterBox isn't fitting properly, and we'll be sure to let our design team know about your troubles. Feel free to call us at 1-855-688-7269, and we'd be happy to look into this for you!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 1 out of 5 stars

    Flimsy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very flimsy, not worth the price being charged. Not as strong as other OtterBoxes.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there,

      We're so sorry you're not loving this Commuter Series case. If you're looking for something a little more rugged, feel free to check out our Defender Series case here: bit.ly/i8i7iSEDef

      Best,
      obcst OtterBox

  • Rated 1 out of 5 stars

    Too hard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too hard to hold in hand not ideal for flexibility

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Bpbp1,

      We're sorry to hear that this Commuter series is having trouble being flexible! Our cases are actually designed with a tough, sturdy frame in order to provide the best drop protection possible, so don't worry too much when that case can't do a full backbend! If you have any other questions, please feel free to call our Otter yogis at 1-855-688-7269, and they'll gladly help you find harmony going forward!

      Sincerely,
      OtterBox Customer Service Team OtterBox

  • Cons mentioned:
    Screen protector

    Rated 1 out of 5 stars

    cheap china stuff

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it very thin and the screen gets foggy and get dirty easy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mom's birthday. Phone case was to small

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Patty,

      Uh oh - sounds like there was a mix-up with this Commuter series! We apologize that this particular unit didn't end up working out for your mom, but our friendly Otters would love to take a closer look at this and help out. Please feel welcome to give them a call at 1-855-688-7269, and they'll find your mom the case of her dreams!

      Best,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Protective but easily gets discolored

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is extremely protective and has saved my phone many times! One con is that the rubber part easily gets discolored from other fabrics (like putting it in your jean pocket). Do it once and it’s discolored immediately. I’ve tried everything to clean it but it stays stained. Other than that it’s great.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great protection but slippery.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects phone well. The only thing I don’t like is how slippery the plastic is, much like the phone itself it tends to slip and fall frequently. I didn’t have that problem when I had a cheaper (and less protective) all rubber case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and durable!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is awesome! It is a great quality product that can stand up to anything. It is extremely durable. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Protection for Cell Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection of my iPhone, works well and feels great.

    I would recommend this to a friend