Customer Ratings & Reviews
- Model:
- 47843BBR
- SKU:
- 5577732
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Customers are saying
Customers frequently mention the Commuter Series Case's excellent protection and snug fit as major pros. Many appreciate its lightweight design and ease of use, along with the attractive color options. However, some find the case adds a bit of bulk, and the lack of a screen protector is a recurring concern for a few customers. A small number of users also noted minor challenges with the charging port cover.
This summary was generated by AI based on customer reviews.
too slippery and expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can get an all around better product for much cheaper.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi robjob,
We are sorry that the Commuter case is a tad too slippery for your comfort level. We completely understand your apprehension based on price, but we have full confidence that the cost is well worth the maximum protection, outstanding customer service and the amazing one-year limited warranty you get.
If you ever have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Sincerely,
OtterBox Customer Service Team
Good value for the purpose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It could have been a good product but it is slippery
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Sally,
We appreciate your feedback! We are sorry that the Commuter case is a bit too slippery for your comfort level. We definitely weren’t out to cause any perilous predicaments, but rather create a streamlined design with ease-of-use for clothing pockets, etc.
If you ever have any OtterBox questions, please feel free to give our friendly Otters a call. We can be reached at 1-855-688-7269 and we are happy to help!
Best,
OtterBox Customer Service Team
Worst!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this case and by the next day it was literally so dirty. And I can't even clean it. It's the worst color to get! I take care of my stuff and I don't know why it's all dark and nasty. The " pink " isn't even pink anymore. Do not recommend!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Monica,
We are sorry that this Commuter case is getting dirty early on in the journey. We fully understand why this is not ideal and we certainly want to help. We always suggest cleaning our products using mild soap and water (never with abrasive or corrosive cleaners that may damage the case).
If this doesn’t clear things up, please feel free to give our friendly Otters a call at 1-855-688-7269 and we will be happy to assist in any way that we can!
Sincerely,
OtterBox Customer Service team
Where's the Beef?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Otter Box products, but I'm not sure what the purpose of the Commuter box is. There isn't a cover to protect the front of your IPhone to protect it from drops, so the Commuter is useless IMO.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Cephas,
We are sorry that the Commuter case did not meet your expectations. Perhaps you would be interested in adding the Alpha Glass screen protector to the equation or checking out the Defender case with the built in screen protector. Click on the links below for more information on those OtterBox products.
http://www.bestbuy.com/site/otterbox-alpha-glass-series-screen-protector-for-apple-iphone-7-clear/5632833.p?skuId=5632833
http://www.bestbuy.com/site/otterbox-defender-series-case-for-apple-iphone-7-black/5577728.p?skuId=5577728
Of course, if you have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-688-7269 and we will gladly assist in any way that we can!
Best,
OtterBox Customer Service Team
I hate the color of the case.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used this case for one day and it turned the case blue because I put it in my pocket.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Anna,
We’re sorry that this Commuter case has become a bit discolored. This is understandably disappointing and we definitely want to get things turned around for you. We always suggest cleaning our products using mild soap and water (never with abrasive or corrosive cleaners that may damage the case). If this doesn’t clear things up, please feel free to give our color-conscious Otters a call at 1-855-688-7269, and we will be happy to assist in any way that we can.
Sincerely,
OtterBox Customer Service Team
Otter box pink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Color is too light and gets dirty easily, otherwise good
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi MrsA,
Thanks for your feedback! We are sorry that this Commuter case is getting a bit dirty. We always suggest cleaning our products using mild soap and water (never with abrasive or corrosive cleaners that may damage the case).
If this doesn’t clear things up, please feel free to give our color-conscious Otters a call at 1-855-688-7269 and we will be happy to assist in any way that we can!
Best,
OtterBox Customer Service Team
Bulky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not suit me. Very heavy and awkward to grasp.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Anniee,
Thanks for your feedback! We’re sorry that the Commuter case is too bulky for your comfort level. Perhaps you would be more interested in our Symmetry case as it is slimmer than the Commuter. Check out the link below for more information on that OtterBox product.
http://www.bestbuy.com/site/otterbox-symmetry-series-case-for-apple-iphone-7-black/5577956.p?skuId=5577956
Of course, if you have any questions please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Best,
OtterBox Customer Service Team
- Pros mentioned:Fit, Protection
Would Recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a problem always purchasing Otterbox cases because I like them so much but never have found a color as much as I like this purple case for iPhone 7. Protects well and fits snug, I think more so compared to the iPhone 6/6s commuter case.
I would recommend this to a friend - Pros mentioned:Fit
A parents must have!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used to have the Otterbox Commuter for the iPhone 6s Plus and this case fits so much better!! There were gap issues between the TPU material and the outer shell and it looks like Otter recognized the problem and fixed it. Not only that but this case seems a little less bulky but with equal protection. My toddler dropped my phone on the back side right on the kitchen floor and the case saved the camera as it sticks out further on the 7 Plus. Really happy with this purchase! Absolute must have for parents or anybody that might ever let their phone slip and meet any material other than carpet. Black on black looks really slick!
I would recommend this to a friend - Pros mentioned:Protection
Love my Otter Box case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Provides complete protection and is nice and slim. I really like that it cover that protects your charging port from dust. Otter Box never fails.
I would recommend this to a friend - Pros mentioned:Protection
Awesome Case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife had one of these on her old iPhone and dropped it from the bleachers at a high school football stadium. It landed on concrete and cracked the Otterbox. There was no damage to the phone. When we decided to upgrade this was an easy choice to protect her new iPhone. We highly recommend this case.
I would recommend this to a friend Best case ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the commuter series case for the iPhone 7. Very sleek design and durable, but nothing beats the warranty.
I would recommend this to a friendgood
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good price good product would recommend to buyers.
I would recommend this to a friend- Pros mentioned:Protection
Great iPhone 7 case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always loved the Otter iPhone cases, and this one doesn't disappoint! Not too bulky, but clearly protects the phone.
I would recommend this to a friend - Pros mentioned:Weight
great case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great case. the case is pretty light and sturdy for whatever condition that you are going to put through with drops and spills and everyday use. I usually buy otterbox cases on every phone that I get. very happy with my purchase.
I would recommend this to a friend - Pros mentioned:Protection
Otterbox makes great cases
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have ipad and several iphones with otterbox cases. They are really good, would highly recommend.
I would recommend this to a friend - Pros mentioned:Protection
Perfect case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect durable and hard case that will keep my phone safe from dropping and the screen cracking.
I would recommend this to a friend - Pros mentioned:Protection
Strong Case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great strong case to protect my daughters phone from dropping and cracking the screen.
I would recommend this to a friend - Pros mentioned:Protection
Best Case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have an expensive phone with a light case. You cant go wrong with this one
I would recommend this to a friend Awesome as usual
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've never had an issue with a phone inside of an Otterbox case. Product is durable and able to take a beating. Otterbox customer for life.
I would recommend this to a friend