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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 157 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are impressed with the Commuter Series Case's protection and fit, with many praising how well it safeguards their Apple iPhone X and XS. Positive feedback also highlights the stylish design and ease of use. While some mentioned the case adds a bit of bulk, this was generally considered a minor drawback. The variety of colors available also received favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 157 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit the phone perfect. I would highly recommend for IPhone X

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This outer box is awesome for protection of phones

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how slim it is but still feels very protected.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Wife likes the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like good protection for the phone. Seems durable

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a pretty cover and it covers my phone completely!

    I would recommend this to a friend
  • Pros mentioned:
    Style

    Rated 5 out of 5 stars

    Great looking yet durable phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how durable it is and i like the style of it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful color and nice grip.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color the material and the way it looks.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great phone cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cover has save the phone several times already

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    protection for Iphone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must protect my very costly Iphone X at all cost.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pink is so pretty. I just love it. Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case that I would highly recommend to others

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case...money well spent. Great cover a++++++

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    My wife likes the case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case protects my wife’s phone, which is necessary as she tends to drop it fairly often.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Provides good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Provides good protection. After 3 weeks of use, it is loosening up a bit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok case

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    case has held up pretty well but gets stained and dirty really easy.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Josh,

      We're so sorry to hear this Commuter Series case is suffering from some cosmetic complications. While protection is our priority, we totally understand how aesthetic attacks can be discouraging. If those stains don't come out with soap and warm water, give us a call at 1-855-688-7269, and we'll send you a brand-new case along with some awesome maintenance tips that'll keep things looking fresh for a long time to come!

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Wife likes it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection. Wife’s happy so I’m happy.. survives drops already

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical otter box. Great protection for my phone but same old otter box

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Nice case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good case that protection from damage ,I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Commuter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy, easy to put on, wish there was a little more screen protection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Phone Cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice cover for the price. It is easy to install too.

    I would recommend this to a friend
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