Customer Ratings & Reviews
- Model:
- 77-63884
- SKU:
- 6361029
to a friend
Customers are saying
Customers praise the Commuter Series Case for Samsung Galaxy Note10 for its excellent protection and great fit. Many appreciate the case's lightweight design and ease of use, while also noting its positive aesthetic qualities. Although some find the case adds a bit of bulk, this is generally considered minimal and not a significant drawback.
This summary was generated by AI based on customer reviews.
Nice case but doesn't offer enough outer screen pr
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case is sturdy and secure. Unlike other OtterBox products, I believe it is very possible to still damage the screen if the phone is dropped. Case doesn't have enough protection for the perimeter of the screen-
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Sean,
We're so sorry this Commuter Series case is missing your vote of confidence - protection-wise. This case was designed to accommodate your phone's curved screen. We understand how this could feel more vulnerable, but we assure you we put forth every effort to ensure this case will provide some of the best protection available to safeguard your investment, and we're confident it will prove itself time and time again.
If you're looking for an extra line of defense, we make this awesome tempered glass screen protector that will keep things protected all around. If you have any further questions or concerns, feel free to give us a call at 1-855-688-7269 and we'd be happy to help!
Best,
OtterBox Customer Service Team
Hmmmmm
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expected better .Not so much*************************************************
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Commuter Series case! We'd love to hear some more specific feedback about the issues you experienced, so we can pass your thoughts up the ladder to our design team. Feel free to reach out to us at 1-855-688-7269, or email us through the link below.
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Dont buy this otterbox
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a problem sliding out of its case i dont like it but need it.
No, I would not recommend this to a friendphone jacket
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not a Samsung a 11 like they said. Shipping is great.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi phone,
We're sorry to hear your new OtterBox isn't compatible with your Galaxy A11. Please note that the description and title for this product is listed as being compatible with the Samsung Galaxy Note10. We suggest double checking the title and description before making your purchase. For further assistance, feel free to call us at 1-855-688-7269.
Cheers,
OtterBox Customer Service Team
Wrong otter box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ordered 2 of the same but received 2 different ones but kept them cause I needed an couldn't find anywhere to get right away
No, I would not recommend this to a friendScreen Still Cracked
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My screen still cracked! I don't think I'll ever buy this product again.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Delo,
We're so sorry to hear about the damage to your Note 10 under the watch of this Commuter Series case. Our cases are tough, but there are simply some variables we can't control, and unfortunately, we just cannot guarantee all exposure to risk is eliminated with the use of our cases. While we can't help with any repairs to your Samsung device, we'd be happy to replace your case if needed. Please don't hesitate to give us a call at (855) 688-7269 and we'd love to set that up.
Best,
obcst
Overpriced Doesn't Protect
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've used Otterbox products in the past and have always liked them. This does not WORK! I've dropped my phone from a distance of no greater than 2' 1/2 feet and my phone suffered unrepairable damage. Yes the case was properly on.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there.
We're sorry to hear about the damage to your device while it was in a Commuter Series case. While our cases are tough, there are still some variables that we're unable to predict. Though we can't extend our warranty to the device itself, we'd be more than happy to get you helped out with a replacement OtterBox. Feel free to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Partial Case Received
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received this item with part of the packaging missing as well as the inner layer of the case. The shell does not fit the phone without the second layer and cannot be used.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you didn't receive all the parts of your case! That's certainly unusual. Best Buy may be able to get that taken care of, so we recommend reaching out to them for some assistance. If they aren't able to get you taken care of, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible case. Will not recommend. Very disappointing.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there!
We're sorry to hear that you're disappointed with your Commuter Series case! We'd love to hear more specific feedback about your experience so we can pass it along to our design team. Please don't hesitate to share your thoughts with our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team