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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 191 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers express satisfaction with the Commuter Series Case's protection and fit for their Samsung Galaxy S10e. Many appreciate its ease of use and the case's comfortable grip, while some find the price to be a bit high. Positive feedback also highlights the case's lightweight design and ability to support wireless charging. However, a few customers noted that the case adds some bulk to the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 191 reviews
  • Pros mentioned:
    Ease of use, Grip, Protection

    Rated 5 out of 5 stars

    WORKS AS ADVERTISED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case was easy to install and has been protecting my phone as advertised. The case actually has a grip on the back that keeps your phone from sliding off of a table. Great price and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Just the right amount of bulk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never been one to mind some bulk added to my phone as long as it provides adequate protection. This case provides just that. Important to me was that the metal plate for my magnetic car mount was able to slip in between the rubber sheath and the plastic shell. It's a bit snug but works fine. However, it does block wireless charging and NFC so keep that in mind. Only dropped once so far but there was no damage done. I've used this brand in the past and my phone was always protected.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great case from OtterBox. Great feel in the hand, not too big and yet provides solid protection.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my phone. Great case. Easy to hold and take off. Thin style.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this case would add a lot of bulk bit it is nice. I had another case that had a smaller opening for the fingerprint scanner and it had a lot of miss scans. This one has a large opening for the scanner and it works 100 times better. Feels super protective too.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good protection, easily slides into my pocket.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not tested its drop protection capability (thank goodness). The way its built, it should offer very good protection. The hard plastic case over the soft protective layer slides in and out of my pocket without getting hung up. The only reason i didnt give 5 stars is due to the protective flaps that cover the charge port are kind of stubborn and get in the way of plugging in the charge cable. Small issue and one that i overcame by using a wireless charging station.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great protection and light weight

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little expensive but I think this is the best case for the job. Haven't yet tried on wireless charger but I saw other reviews that it works well with that. By the feel of it, it seems tough enough for bad falls as well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one week use of the otterbox commuter I am enjoying it. No problem using NFC, wireless charging, and wireless charging. Slim yet protective. No problem I identifying volume and Bixby. I would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very protective case while not being that bulky either. It's saved my s10e from a pretty hard drop onto hardwood without even a scuff visible on the phone. I also like the design of the case. Overall great product!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Much less bulk than earlier models

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a few otter box cases and this one is by far the least bulky. It provides great protection without turning my phone into a heavy plastic brick.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Otterbox cases as they protect my cellphone seamlessly. Also will allow me to charge my phone on the Samsung wireless charger without having to take the case off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slick cover- Not tacky or grabby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a silicon case and did not like it. I kept pulling cash out of my pockets. This has a 2 layer shell that is a soft inner and harder outer shell. My only knock on this otter box is that the Port covers (Charge and Headphone) are a bit annoying - but this is for an s10e and it charges with wireless. I have not pulled any cash out of my pocket either.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Really nice product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drop my phone accidentally a lot, so this product is a MUST HAVE if you do the same. It's not too bulky, looks stylish, and protects your phone VERY well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Otter boxes , very durable, and and tight fit has a nice edge so it won't hit the face-off phone in case you drop it, pricey but well worth it

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Perfect case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally had a tech21 for my s10e. The camera glass still managed to break. This case offers more protection and does not make phone bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Best case ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case ever. Full protection with ease of use . With simple features such as ports that are not cheaply made that actually work

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    incredible otterbox case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my first major drop for the s10e from about shoulder height and my phone is perfectly fine. Worth the money and fits great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case! It is easy to hold and has proven to protect my phone after dropping it several times. Would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Good protection without being bulky

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit nicely on my phone Comfortable in my hand. More substantial than the other cases I looked at without being bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Good protection as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son and he said it feels good to hold, easy on/off and doesn't add a lot of bulk to the phone

    I would recommend this to a friend
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