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OtterBox - Commuter Series Case for Samsung Galaxy S8 - Purple-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 1533 reviews

96%
would recommend to a friend

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  • Rating: 2 out of 5 stars

    Disappointed

    Posted
    ReeNee
    • My Best Buy® MemberMember

    Otterbox Commuter has always been my go-to case for every phone I've ever owned. While it's been excellent protection for my iPhone, and Galaxy S7, sadly, and disappointingly, I can not say the same for my son's Galaxy S8. His new phone went straight from box to Commuter case the day I bought it for him, as I insisted on Otterbox because I've dropped my Commuter case protected iPhone many times with no damage. I understand that the Galaxy S8 is a difficult phone to protect due to the curvature of the screen, and it is highly prone to breakage. Was hoping Otterbox would decrease the chance of breakage, but after only 3 months, one short drop onto the pavement, the screen cracked. I still love my Commuter on my iPhone, but I just can not recommend the Galaxy S8 Commuter case. Son's phone had a big crack across screen, still functioned, but then after another month, still responded to touch, but the lower screen went white and he was unable to see anything. $200 for a new screen, and now shopping for a new case with more protection. I gave 2 stars because it's a nice looking and nice feeling case, son loved it, felt sleek, easy to slide in and out of pocket, and the functionality of the phone was not affected. However, it breaks my heart and my wallet, to say that it is not a case you can depend on for drop protection.

    No, I would not recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Dear ReeNee,

      We're genuinely sorry to see that your son's Galaxy S8 did not make it through a fatal fall while under the tough protection of the Commuter series. All of our cases, even the ones for the curved-screen devices, are tested extensively to ensure that they provide the best phone protection possible. Unfortunately, every drop that the device experiences is subject to a number of different dynamics and angles, some of which are beyond our control, and we are unable to guarantee that absolutely all exposure to risk is eliminated through the use of our products.

      While our warranty does not extend to the Samsung device itself, we would still like to offer you a brand-new OtterBox so that your son can get a fresh start once his screen has been repaired. If this sounds like an option that you might be interested in, please feel welcome to call our friendly representatives at 1-855-688-7269, and they'll be glad to further assist you with this!

      Sincerely,
      OtterBox Customer Service Team OtterBox

  • Rating: 4 out of 5 stars

    Feels sturdy and reliable

    Posted
    MrNed
    • My Best Buy® MemberMember

    This case is a really good item. Not amazing, but really good. Feels sturdy, durable and reliable . Hard plastic reinforced internally with soft rubber and extra cushioning on the corners. I feel no worries about what would happen f I dropped this. Only flaws I can find are 1. The dust flaps on the bottom might get worn out in time from opening and closing so frequently. 2. The soft rubber areas around the front of the frame located next to the buttons seem to pry open very easily. Meaning if it was to catch on something it could easily get inside the case or maybe damage the phones screen...in a way this defeats the purpose of the anti dust ports and is a weakness of the design. The bezel keeps the front of the phone off the table and the case has enough on the back to keep the phones camera/sensors off the table. You could go with less and get the symmetry case by otterbox...or more and get the defender .....but I feel tnis is just right in the middle. Much happier with this instead of my tech21 tactical. That thing had little to no protection on the bottom, ports over exposed, and no protection on the bottom back . This address all the areas I had issues with.....its not perfect, but a great improvement. Fyi it's tempered glass friendly. Just applied a invisishield for the S8 (generation 2) with no compatibility issues . Fits great and gives me piece of mind that my $750 phone is protected from drops and spills onto the floor.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Otterbox never disappoints

    Posted
    HartMD
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have been an Otterbox user for several years now. I have epilepsy and am prone to muscle spasms that cause me to drop or slightly toss my phone without warning. I have been using the Commuter level cases for multiple phones, they're not the decorative rubber cases or the extreme ones for construction workers or anything, just the middle grade style. I had the Galaxy S7 before I switched plans and got the S8. When I had the S7, my epilepsy got the best of me one day and I fell down a flight of hardwood steps, my phone was in my hand and came with me. It bounced all the way down the 15 steps and hit a wall at the bottom. There was only a very small scuff and paint transfer from the wall that rubbed off, but the phone was completely undamaged. I have yet to have an incident with this new case, but I'm sure that I won't be disappointed with it's performance. By the time I'm ready to upgrade my phones, I could give it to anyone and they would not be able to tell that I had it for 2+ years because the cases are so good that it keeps the phone in mint condition.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Case for the Wife!

    Posted
    Oefvet2006
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    So. To preface this. My wife and I had purchased new phones. But we also have a toddler who loves to play with her phone. And sometimes throw it as all 2 year olds do. I knew she needed something to protect a $700+ phone. The glass it uses is pretty darn tough already. But the phone itself. Not so much. Having already broken her last phone due to being thrown we needed a good case to protect it. Enter the otter box. It's well survived and protected her phone from being thrown down the stairs onto the concrete with nothing more than a tiny scuff on the hard plastic. Plus, it has a cover for the charging port and headphone jack as to help prevent dust and water from getting into it. The phone itself can be dunked with no damage done. But the case adds a bit more security. I highly recommend this case! It's well worth the money. Which is already pretty low considering the high quality. Added bonus that the wife loves the color.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    It works great

    Posted
    Vicki
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is my second OtterBox case... my first one was on my previous phone, a Motorola MAXX... even though it bulks up the phone slightly, it has saved my phone numerous times when I've dropped it from waist height. The Samsung S8 is even more fragile than the MAXX, so I made sure to get an Otterbox. The phone has managed to do some flips and fly to the ground from table height... and the phone doesn't have a scratch. I love how the charging port and headset port is covered to prevent debris from trickling in. I also love the responsiveness of the buttons when I press them. Holes align perfectly... no complaints...I love it. I do however wish there was a kickstand of sorts if I wanted to watch movies on it on the fly.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good protection

    Posted
    MrKW
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Otterbox Commuter case provides great protection for the Samsung Galaxy S8 phone. We have two identical phones and had the Otterbox on one and purchased this one from Best Buy for the other. The price was higher from Best Buy, but was able to pick up in store since we needed it immediately. Nice feel, it provides protection without adding bulk. It goes easily in and out of pockets, yet has enough texture to give a more secure grip on the phone. Not a flashy look, but protection is the goal for us. The Commuter does NOT include any type of screen protection. It works with our screen protectors, be sure to select a case friendly screen protector.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    1 year and still happy

    Posted
    MNLaker
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased this so I wouldn't need to worry about throwing my phone in a bag, where I set it down, or forgot it outside on the deck. A year later, my phone is doing great. The biometrics, camera and touch screen didn't lose any noticable accuracy. It does require using the headphone jack that is included, or wireless headphones because the waterproof opening is to narrow for my jack to just plug in. The speaker is slightly muffled making it difficult to hear occasionally when on speaker phone. Would definitely buy again.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    My "go to" phone case

    Posted
    fearthebeard
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    OtterBox Commuter has long been my go to phone case choice. I have used it for years on my different phones and it has always done an outstanding job of protecting my device without too much unwanted bulk or the half assed protection of some of the other cases. This case hugs my phone with a soft and hard shell that I feel does a superb job of absorbing shock from reasonable hits and falls but still fits comfortably into my hand and my pocket. It is not too bad on the old pocket book either;) BTW...the blue color of the new Commuter case compliments the exclusive Best Buy Coral Blue Samsung 8 color perfectly!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great case for curved screen

    Posted
    OldSkool7Four
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased this case for my son to use with his new Samsung Galaxy S8 because of my past experience with Otterbox cases. The case fits perfectly and offers a lot of protection even without adding a lot of bulk to the size of the actual phone. The case also does a great job of protecting the curved S8 screen by preventing it from making contact with surfaces when lying face down. My only complaint are the earphone jack and charging port covers that are built into the inner layer of the case only make charging the phone and listening to music a hassle. Simple solution...cut out the little tabs before installing on the phone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Highly surprised

    Posted
    GreatOdensRaven
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I spent the last 8 years as an iPhone supporter. Apple makes great devices, but I needed something that suited my style, not to mention have more reliability. Battery life on the S8 is amazing. The resolution of the screen is beautiful. And the option to have an sd card for extra memory is something I wish Apple would have used. I understand clouds and whatnot, but sometimes I just want to know I have a physical place to have my photos and videos and other data. I held my breath when I switched, but this Galaxy S8 has been more than I could have asked for. No regrets moving on from iphone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice case

    Posted
    algea
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have the purple Samsung phone and the case matches it perfectly. There is another Otter case that is very similar that comes with a clip which I purchased in black for my teenage son. The color for the case like his is pink and purple versus two shades of purple . .. was not fond of the pink at all, so I got this one instead. I was a bit disappointed that they were not the same material - his case was more rubberized and a tiny bit thicker where this case is more like plastic. However, I wasn't so disappointed to trade to the pink/purple and this is still a good case to protect the phone.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Case with One Drawback...

    Posted
    HollywoodLito
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I got this case when I purchased my new S8 and I think it's an absolute STEAL of an item except for ONE small design flaw. When you put the case onto a phone with a Zagg screen, it sometimes causes some..."issues" with the bottom of the screen. Other than that, it's a great-looking case (that looks even better with a SkinIt sticker on the back!), it's VERY protective (I've already accidentally dropped the phone once and had NO problems), is made with a substance that feels durable and yet sort of soft to the touch, it doesn't make the phone ultra thick, and it seems to really do a great job!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice case.

    Posted
    Dslag6
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I'm happy with my case purchase. I was deciding between the Symmetry and this Commuter. The main difference I seen between the two are the Commuter has two dust covers on the bottom that covers the charger port and headphone jack. It also seems slightly thicker built. The Symmetry is just a hair thinner and no port covers. I decided to get the Commuter because of the slightly more protection and if the dust covers get in my way I can cut them off!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Disappointed

    Posted
    Fraine
    • My Best Buy® MemberMember

    As a person who is not lucky lately in keeping a phone undamaged, I bought this for my new Samsung G8. I thought I was getting a defender. I have always heard that otterbox has been a great way to protect your phone. Not even a week since putting the phone in the commuter, it fell 10 inches on vinyl tile. Cracked the screen from the front facing camera to halfway down the screen. I saw other complaints about this type of device. Just wish I had done more research, before buying

    No, I would not recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hey Fraine,

      We're terribly sorry to hear that your phone suffered this damage. We design and then extensively test our cases to ensure that they will be protective in most situations, but they are not entirely infallible, and some variables are unpredictable in a unique drop or fall.

      Although we can't extend our warranty to the phone itself, if the case was injured at all, we would be more than happy to assist with a replacement for the OtterBox. Please feel welcome to give us a call at 1-855-688-7269, and we will get that squared away!

      Warmest regards,
      OtterBox Customer Service Team OtterBox

  • Rating: 4 out of 5 stars

    Great Protection, just wish it wasn't so slick

    Posted
    jackie
    • My Best Buy® MemberMember

    This case is a little bulky, but expected to give the level of desired protection. Way less bulky than the Defender which is too much for me and the Symmetry doesn't seem like enough protection for me. I like the two tone color options. The one bad thing is that the case is very slick, especially when holding with one hand (needed due to the bulk) or setting it down on a table. Good thing it has good drop protection! A major improvement to this case would be some kind of texture/grip enhancement on the back of the case. Otterbox - please add!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Better than expected

    Posted
    DNX9
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Was concerned an Otterbox might be clunky for the S8, but was pleasantly surprised. The phone still feels nice and sleek in my hand, and the case has a good texture. It's also playing nice with my screen protector. My only negative would apply to most cases. The S8 has a gorgeous screen, and even with a screen protector, I want to keep it immaculate for VR. I'm likely to switch to a case like the Otterbox Strada that also closes over the screen, for maximum protection even in my pocket. But otherwise this is one of the best S8 cases out there.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Just about perfect

    Posted
    JOSEPH
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Been taking very good care of my S8, so haven't put the case to much test. But it sure seems up to the task when the time comes. I really like the rubber inner shell then the hard outer. This seems the best of both worlds protection wise. The quality of the case is top notch. All buttons work perfect. And the case looks super sharp to boot. My only concern is how much of the camera seems to be exposed. This is mostly due to constraints of phone design, but I do see how the design could be improved to allow added protection.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best case out there for Samsung S8

    Posted
    Karthik
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is probably the best purchase that I've ever made on a phone. If you drop your phone as much as I do, then I recommend getting this one. I'm being a little picky here but the only problem with the case is that it hides the Aux jack and charging parts. You have to peel a little compartment to access those two. It takes literally 2 secs but it can get annoying especially if you don't have a wireless charging pad or you listen to music all the time on ear buds.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Surprising lack of bulk

    Posted
    Kimberly
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I got this case as a secondary option when I need more protection. I didn't think I'd keep it on longer than absolutely necessary but it's actually a really nice case. It's not nearly as bulky as I thought it would be. It fits quite nicely in my hand and in my pocket. Great protection and piece of mind without carrying a brick. Only wish it had a built in screen protector. However, seeing LifeProofs attempt, maybe that's for the better. I actually returned a LifeProof to get this case.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Loves the camera

    Posted
    nulife
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My wife's favorite color is purple. Of the four available S-8 phones that day at Best Buy, all were black except one. Guess who got the purple one! She is very pleased with the battery life. Seems like she is reading Face Book pages all day long and doesn't have to recharge but twice a week. She loves the "speaker" quality of the phone so she can take care of grand kids without holding phone. She is slowly learning to take good pictures, but this may take more time to master.

    I would recommend this to a friend