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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 704 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the Commuter Series case for its excellent protection and snug fit for their iPhone 12 and iPhone 12 Pro. Many appreciate the case's ease of use, lightweight design, and good grip. While some find the case adds a bit of bulk, the overall positive feedback highlights its quality and value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 704 reviews
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Get Top Notch Protection For Your Phone - OtterBox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a protective case that will standup to your rugged daily activities? Look no further than the OtterBox. This case is not bulky nor cumbersome; however, it has a sleek design and fits the iPhone 12 perfectly. I have dropped the phone twice and the case absorbed the fall and the phone/screen is in perfect condition. OtterBox is reliable and they stand by their product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is really easy to put on and take off. Feels very protective

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Great case for Office Executive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone case for an office executive. It is not bulky but it does a great job of protecting you phone. It looks professional, too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Grip

    Rated 5 out of 5 stars

    iPhone 12 OtterBox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Protective, comfortable to grip and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    High Durability and Grip

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox Commuter Series case for the iPhone 12 and 12 Pro is a solid choice. It’s durable, fits in your pocket, and has port protection to keep out dust. Simple, tough, and does the job well. Ideal for keeping your phone safe every day.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Otter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like I had before hope it last as long. Great protection

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Best case ever owned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased otter box products because of there toughness and sleek design. I have dropped my phone many times and this case has save my $1,000 phone. The case last forever and never fades. It also slides in and out of your pocket with ease. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box cell case works well.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for iPhone. I took their recommendation and it was worth it for my sons iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is incredibly sturdy, does a great job protecting my phone. My phone was knocked out of my hand just days after I got it, landed on concrete, and the phone and case are still perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Best Case

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite brand for my iphone case for many years. very durable and light and easy for me to put in/take out of my pockets. the fit is very snug and has offered excellent protection for my phone

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my apple case that fell apart in a year. Cant complain about it, it protected my phone well. But this ottorbox feels like it firs better and is more support for less money.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Safety for your device.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect case. Built tough. And it has a lifetime warranty too. It’s a bit bulky for my mum’s phone but better safety right?

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good case but buttons hard to press

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case provides excellent protection in falls and looks and feels sturdy. BUT the buttons are hard to press, the side buttons become bricks and you need some muscle to press them. Whenever the case comes off and you press those buttons, there is a moment of "aww thats nice" feel. Great thick case but buttons impossible to press.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is a highly durable way to protect your phone. I’ve used otterbox cases with almost every phone I’ve had. The case will break before your phone. These cases have been my go to. These cases have a nice texture for holding, and won’t just slip out of your hand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Love this Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a commuter series case for all of my phones and am very pleased with the sleek design, ease of use, and over-all protection that it provides for my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing too flashy. Case has definitely saved my phones life a few times too many.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for my daughter when her old one began to peel apart. This by far is more durable and provides better protection for her phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Best Buy Employee

    Rated 5 out of 5 stars

    blue collar hubby approves

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for my blue collar husband and so far has taken a good beating from him. going on 4 months and no damage to the phone or case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice phone case. I would recommend to anyone. It’s a simple design and keeps my phone safe.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protect the device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 13 year old. It has worked great too protect the phone & still provide easy access to all functions. He love it.

    I would recommend this to a friend
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